Office manager

Hind AlJarboa

+1-650-***-**** ************@*****.*** Redwood City, CA

SUMMARY

A dedicated and hard worker aiming to help achieve company goals and to take on more responsibility as quickly as possible to enrich my knowledge and to gain more experience.

WORK HISTORY

Constructive Solutions (Construction Solutions Company)

Administrative Assistant (Intern) Mar 2018 – May 2018

•Handle administrative requests and queries from senior managers

•Answer and direct phone calls

•Organize and schedule appointments

•Write and distribute email, correspondence memos, letters, faxes and forms

•Update and maintain office policies and procedures

•Update and Maintain contact lists

•Provide general support to visitors

Blue Lotus (Marketing consultant) Jan 2018- Feb 2018

Account Executive

•Promote marketing campaign for Comcast/Xfinity.

•Manage existing customer accounts and register new customers.

•Keep in contact with the client at all stages of the campaign

•Make 'pitches' to win new business

Notre Dame de Namur University (Private University)

Member of ISA and Cashier At Café Bon Appetit Sept 2017 – Jan 2018

oCashier

•Handle cash transactions with customers using cash registers.

•Issue receipts, refunds, change or tickets.

•Greet customers when entering or leaving establishments.

•Resolve customer complaints, guide them and provide relevant information.

•Maintain clean and tidy checkout areas.

•Keep reports of transactions.

•Stock shelves and clean countertops before meal time.

oISA Member

•Helped create International Student Association (ISA Club).

•Plan and organize events for international students.

•Advertise the club on campus and online via email and social media websites.

• Attend weekly meetings with the school to request funds and to report about the ISA club.

TATA Consultancy Services (Information technology consulting company)

Process Associate (CRM, SCM) Dec 2015 – Aug 2016

•Coordinating between clients and vendors

•Understand Client needs and develop plans to address them

•Resolve customer complaints quickly and effectively

•Promote high-quality sales, supply and customer service processes

•Aim to preserve customers and renew contracts

•Coordinating with finance team to extend their efforts surrounding unpaid invoices

•Completing reports, lists, labels and custom data collections to support the work of the organization

•Preparing monthly reports to solve any issues that faces the CRM team

Professional Recruitment (A leading professional services company)

Assistant/ Recruiter Sep 2015 – Dec 2015

•Conducted HR interviews, designed offer letters

•Receiving requirements and setting targets with Client

•Job posting and sourcing candidates, coordinating with the client for interviews

•Recruitment of top candidates

•Tracking project requirements

•Follow up with team members

•Conduct weekly and monthly reports using Excel

EDUCATION

Masters of Arts in English Literature

Notre Dame de Namur University, Belmont, CA Aug 2016 - May 2018

Bachelors of Arts in English Language and Literature

King Saud University, Riyadh, Saudi Arabia Aug 2010 - Jun 2014

COURSES AND VOLUNTEER

Translator from Arabic to English for Report on Firearms and Human Rights

United Nations Human Rights Jan 2016 - Jan 2016

Archivist and Transcriber of Journal Entries from Michael Field Diary

Victorian lives and letters consortium Sep 2016 - Apr 2017

Teacher Assistant (ESL)

TALK International Jan 2017 - Apr 2017

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