Sales Associate

MELANIE MCHENRY

** ***** ******, ******* **, ****7 508-***-****

************@*****.***

OBJECTIVE

Seeking a full-time position that will utilize my outstanding communications skills and years of experience in sales and computers.

EXPERIENCE

Westboro Toyota

BDC Rep 10/19/2015-11/09/2015

§ Inbound and outbound phone calls

§ Fresh internet leads

§ Emails

§ Auto alert

§ iMagic CRMsuite

§ Flood the showroom

§ Scheduling appointments

Boch Toyota

BDC Manager 10/09/2015-10/18/2015

§ All internet leads

§ All phone calls

§ Similar program to Auto alert

§ They used their own engine, not CRMsuite

§ Emails

§ Appointments

§ Flood the showroom

2

Herb Chanbers Hyundai of Auburn

BDC Rep 01/05/2015-05/12/2015

§ Same as the above BDC positions

Primo’s Pizza

Cashier/Cook 03/10/2014-10/29/2014

§ Phones

§ Cash register

§ Front counter

§ Cleaning

§ Cooking

§ Food preparation

§ Ect..

Express Clothing

Sales associate 07/2013-12/2013

§ Operated a cash register

§ Answered customers phone calls promtely and in an appropriate manner

§ determined customers needs by asking relevant questions and listening actively to their responses

§ Stocked and replenished merchandise according to store layouts

§ Priced merchandise, stocked shelves, and took inventory of supplies

§ Clean and organized store

§ Alerted customers of upcoming sales, events, and promotions

§ Identified potentional shoplifters and alerted management Abrecrombie & Fitch

Sales Associate 01/2013-06/2013

§ Same as above

ASSRD Law office

3

Legal Secretary 09/2012-12/2012

§ Processed appeals, motions, and pretrial agreements

§ Recieved and placed phone calls to clients and prospective clients

§ Sheduled and made appointments for the attorneys

§ Screened phone calls and forwarded them to the appropriate departments

§ Answered and directed calls using the multi-line switchboard EDUCATION

Cape Cod Community College

§ One semester studying psychology

Quinsigamond Cummunity College

§ GED

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