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Human Resources Air Force

Chesapeake, Virginia, United States
May 30, 2018

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*** ******** *****, **********, ** 23322

757-***-**** -

Professional Summary

Creative, self-directed Human Resources professional with extensive experience in creating business partnerships and building trust with managers and employees to create a positive and collaborative work environment. Experience with ADP processes and OPM investigations. Effectively promote global mindset due to living overseas, working for the U.S. Government and international companies. Possess strong international communication and interpersonal skills with the ability to interact with all levels of management. Fluent in Italian and French and adept at breaking down cross-cultural communication barriers. Extremely proficient in managing, creating and administering HR systems, aligning policies and procedures with compliance laws. Proven record of maintaining company’s data integrity. Possess positive attitude, strong organizational skills and attention to detail.

Highlights of Qualifications

Received multiple Letters of Appreciation and commemorative plaques from Consulate General in Naples, Italian military/civilian authorities, and U.S. Navy, in recognition of outstanding support to U.S. and Italian security and intelligence operations

Civilian of the Quarter, USAF, Wiesbaden, Germany

Top Secret Clearance (OPM)

Trustworthy, team player and problem-solver

Highly diplomatic, possessing understanding of other cultures and customs

Fluent in English, Italian and French languages

Proficient in Microsoft Office Suite

Proficient Human Resources systems as Oracle, Answer Key, EV4, and Workscape (benefits)

Core Competencies

HR Policies & Procedures

Customer Relations

Technical Writing

Italian & French


Benefits Administration

HR Program/Project Management

Personnel Records

Garnishments & Liens


Data Entry

Microsoft Office Suite


OPM Investigations

Strategic Planning


Relevant Experience

Managed project budget of $4 million, tracking labor hours and expenses, and tracked work of vendors hired to provide technical support for contract.

Tracked and ensured all training courseware development was met by the assigned date.

Conducted 15+ Federal Personnel Security Background investigations on a weekly basis on behalf of OPM. Reviewed detailed records and performed thorough analysis to resolve 100% material issues.

Resolved all issues related to benefits function, including but not limited to health insurance, 401(k), worker's compensation, FMLA leaves of absence, accounting-related responsibilities, and employment verifications.

Conducted quality assurance review of defined benefits database for accurate processing of pension benefits.

Reviewed and updated pension systems with retiree/beneficiary information and payment data for payroll processing.

Interpreted human resources policies and procedures with regards to benefits, IAW Federal and State regulations.

Processed classification actions for all organizations serviced by base Civilian Personnel Office, USAF.

Coded and submitted required transactions into USAF personnel data system for all appropriated and non-appropriated funds actions.

Prepared position descriptions and constructed personnel inquiries and preferences to accomplish position builds in system.

Coordinated military personnel paperwork with respective staff agencies and Consolidated Base personnel Office.

Monitored military evaluation program.

Initiated start/stop of military allowances for concerned personnel.

Administered individualized newcomer Treatment and Orientation Program.

Processed promotion eligibility/ineligibility and selectee/non-selectee lists.

Processed discharge cases.

Work History

Speech & Language Annotator, Amazon - Boston, MA (remote) 04/2018 - 05/2018

Executive Assistant/Corporate Translator, Massimo Zanetti Beverage USA - Suffolk, VA 06/2016 - 09/2017

Background Investigator, KeyPoint Government Solutions - Loveland, CO 02/2016 - 05/2016

Customer Care Senior Specialist, Xerox HR Government Solutions, LLP - Chesapeake, VA 08/2015 - 01/2016

Volunteer, Jail & Prison Ministry, Hampton Roads Regional Jail, - Portsmouth, VA 06/2015 - Present

Employee Information Representative, Avis Budget Group - Virginia Beach, VA 01/2013 - 08/2015

Senior Technical Writer, Chenega Government Consulting, LLC - Chesapeake, VA 02/2010 - 08/2012

Volunteer, Bon Secours Hospital System, Portsmouth, Virginia 05/2012 - Present

Early Career: Various assignments as Intelligence Specialist, Defense Intelligence Agency, United States Air Force, and Naval Criminal Investigative Service – served overseas (Italy, Germany) and state-side (Washington, D.C., Norfolk, VA) and Human Resources Specialist, United States Air Force - Wiesbaden, Germany.


Society for Human Resources Management (SHRM-CP/SCP) Learning System, Old Dominion University, Virginia Beach, Virginia, April 2018

Bachelor of Arts, International Affairs, George Washington University, Washington, D.C.

Certifications & Training

Project Management for Trainers, American Society for Training & Development

Essentials of e-Learning Workshop, American Society for Training & Development

Defense Language Proficiency Testing IV Italian & French

Civilian Personnel Management, United States Air Force

Managerial Decision-Making, Office of Personnel Management

Mental Health USA Certification, Hampton Roads Regional Jail

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