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Home: 614-***-**** - *********@*****.***
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Policy service specialist with 13+ years experience. Areas of expertise include strong alpha and numeric data entry skills, outlook, phones and docusign system. S
Strong verbal communication
Self-motivated
Data management
Extremely organized
Strong alpha and numeric data entry skills
Fast learner
Dependable
Close attention to detail
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05/2002 to 04/2018 Policy Sevices Specialist
SafeAuto Corporate Office – Columbus, Ohio
Responded to customer requests via telephone, mail, e-mail or fax to make changes to their policies as requested via coverage per forms received, any changes as requested. Set cancels and flags to policies if did not meet state underwriting guidelines. Sent documents via email through DocUsign system for insured to electronically sign and return.
05/1995 to 10/2001 Clerk
Cass Information Systems Inc – Columbus, OH
Processed trucking freight bills by reviewing information and figures for accuracy. 09/1993 to 12/1994 Receptionist
Dicke Carpet – Columbus, Ohio
Provided clerical support to company employees, including copying, faxing and file management.
05/1993 to 08/1993 Tax Clerk
Franklin County Treasurer Office – Columbus, OH
Entered details such as payments, account information and call logs into the computer system.
07/1990 to 11/1993 Phone Operator
Executive Employee Benefits – Columbu, Ohio
Pleasantly greeted all callers and asked how to be of assistance and transferred calls to the proper company representative.
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2002 GED:
General Education - Columbus Ohio
Computer, communication and career development skills certificate.