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Customer Service Professional Experience

Fairfield, Iowa, United States
May 30, 2018

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Bruce Preston

773-***-**** **** Invincible America Avenue Vedic City, IA 52556

Mathematics Student Systems Technician Tutor

Online mathematics researcher, journalist, content writer, and programmer with several years of experience producing related work. Utilizes conceptual-based problem-solving methodology to produce analytic, systematic, coherently structured mathematics content to achieve both personal and corporate goals and objectives. Driven and results-oriented with a genuine passion for mathematical structures, methods, optimization, efficiency, productivity and online research. Seeking an online-based research position that will effectively utilize acquired skills while demonstrating related experience and qualifications. KEY SKILLS

Latex Typesetting

Online Mathematics Journaling

Online Textbook Content

Online Teaching

Mathematics Research





United States Navy, Mayport, FL Sept 2000 – Sept 2006 Radar Systems Operator and Technician

Management of the entire radar environment which includes installing appropriate patches into the SPY computer, identifying and tracking both air and sea targets, reporting new target information, managing and reducing the clutter environment, and making frequent and periodic reports to the combat systems officer of the watch. Performing preventive and Corrective maintenance on all SPY Radar Subsystems: Transmitter System, Receiver System, Signal Processing System, Computer System, and Auxiliary System, performing system alignments on the transmitter and signal processing subsystems, frequent fault isolation on various radar system components., New York, NY Sept 2007 – June 2011

Independent Contractor

As a mathematics subject matter expert, responsible for fill gaps in student learning by clarify their misunderstandings, and ensuring comprehension of mathematics which involved directly presenting, demonstrating and explaining concepts related to material students are currently studying.

As an online tutoring coach, facilitated the learning process by asking students leading questions with the intention of stimulating critical thinking, self-learning, and powerful insight. Another intention of this is establishment of a dialogue between coach and student which requires unique listening skills as necessary to gauge the students' specific needs and thus, provide efficient, constructive feedback. Set challenging, but achievable goals for students, which motivated them by allowing them to work at a pace comfortable for them, and in effect, giving students the confidence and self-discipline to study and learn on their own.

As an assessor, reviewed a variety of student work submitted online including written and typed assignments, chat sessions, verbal and video demonstrations in order to understand the capabilities and limitations of the students' knowledge and skills with regard to the subject matter they are studying with the intention of planning approaches to tutoring that fits each individual student's needs.



Web-based Applications

Linear Algebra


Mathematical Statistics

Numerical Analysis

Real Analysis

Abstract Algebra


Maharishi University of Managment

Bachelor of Science Mathematics



Computer Networking

Web Search Engines

Website Development

Computer Architecture

Troubleshooting and Maintenance

Bruce Preston

773-***-**** 1671 Invincible America Avenue Vedic City, IA 52556 Mathematics Student Systems Technician Tutor



Honorary Professor of


Slader Professional


Navy Achievement Medal

Navy Good Conduct Medal

Navy Global Expeditionary


Navy Global Service Medal

Open Study, Online June 2011-


As a moderator for Open Study, managed online educational and social environment for over a million students of all ages globally, monitored the educational environment for consistency which mostly involves making sure topics posted are appropriate for the subject area, maintaining a positive environment, engaged with and mentored students on the expectations of Open Study for them, monitored the social environment and checked user reports for users who display conduct not in alignment with the Open Study code of conduct and give warnings, suspensions, and/or re-instatements when necessary. The educational environment is organized into various subject groups including mathematics, computer science, Open Study Feedback amongst others. The social environment includes chat boxes for each subject group.

Slader, New York, NY September 2013 -

Online Mathematics Content Writer, Online Tutor, Slader Professional As a content writer for Slader, provided, complete detailed written solutions in LaTeX Typesetting format for various mathematics textbook problems including all traditional secondary and university level mathematics. Responded to and provided insight concerning any related questions from students regarding such solutions. As an online tutor for Slader, conducted numerous engaging tutoring sessions for students having difficulty with specific math problems in various mathematics subject areas. Provided email support and follow-up for students who have had further questions regarding their problems.

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