Customer Service Data Entry

Location:

Posted:

May 30, 2018

SABRINA B. PORTER

***************@*******.***

Summary of Excellent communication skills

Qualifications Proficient in software, computer applications and database

Strong interpersonal, writing and organizational skills

High energy, motivated and dependable

Objective Seeking a challenging position within a professional environment providing opportunity for growth and career advancement.

Employment

07/04-Present MEBA Washington, DC

Office Assistant

Provide general and specific clerical support to the departments to which are assigned

Provide phone support daily calls and conference calls

Update all activities of data entry, making corrections, preparing reports

Maintain filing system: Accounts Payable, Account Receivable and Membership

Sort all mail, both incoming and outgoing, including USPS, UPS & FedEx, etc.

Maintain and updating the credit card monthly reconciliations

06/16-Present Fed Ex Field/Redskins Stadium Landover, MD

Upper Suite Supervisor

Provide excellent customer service for suite holders

Lead 12 entry-level ushers through daily protocols

Maintain 15 upper suites during games, concerts and other special events

04/98-09/07 United Parcel Service Landover, MD

Data Entry Clerk

Called customers to verify correct information that are posted on the packages

Transferred all information from the packages into data system to upgrade

Sent all packages back to the Return Shipper Address

08/02- 05/04 Quality Support Landover, MD

Customer Service Rep.

Answered a high volume of external calls for the Maryland Department of Human

Took reports for Welfare Fraud, Appeals, Complaints, Domestic Violence

Located customer cases in the Department Human Resource (DHR) Extra NetWare

Education 1993-1996 Suitland High School Suitland, MD

Skills Excel, MS Power Point 7.0, MS Word 7.0, MS Network, APPAC, NetWare and Skill Path Certificate in Excel .