Najib Karzai

* ********** ******** *********** *** 4C4

416-***-****

OBJECTIVE:

To help a company meet their corporate objectives in outstanding customer service by applying over twenty years’ experience in the hospitality industry.

KEY SKILLS

20 years’ experience in food and beverage

Experienced in bartending and French service

Professional manner and outgoing personality

Passionate about interacting with the public

Customer service focused

Self-directed and team oriented

Excellent verbal communication and interpersonal skills

Able to learn new systems quickly

Flexible: available to work weekends, evenings and shift work

EMPLOYMENT HISTORY

Language & Cultural Advisor (Afghanistan) 2010-2015

United States Military 2011-2015

Canadian Armed Forces 2010-2011

Advised and assisted military staff on issues relating to politics, governance, socio-economic development, and tribal dynamics.

Trained incoming personnel on Afghan history, culture, politics, and socio-economic issues

Provided research on socio-economic, political, and cultural problems and opportunities

Presented assessments on socio-economic, political, and cultural problems/opportunities

Westin Harbour Castle Hotel 1991-2009

Worked in many areas of the hotel including Lead Attendant, Waiter, Minibar Attendant

and Banquet Services

Greeted guests with a pleasant smile and superior customer service

Monitored and ensured smooth operations of appointed section

Checked for quality and presentation to designated standards

Attended to food, beverage and other service needs as appropriate

Ensured accurate and timely delivery of food and beverages

Resolved any food quality and service complaints at earliest point

Maintained current knowledge of wines and other beverages

Applied necessary precautions with regards to food safety and hygiene standards

Thanked every guest upon departure and invited them to return

EDUCATION

Secondary School Graduation Diploma

References Available Upon Request

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