Professional Experience Customer

Amber D. Robertson

**** ******** **. *** *

Newport News, Va, 23605

Home Phone: 757-***-****

Email: *****************@*****.***

SUMMARY

Background includes expertise in all of the primary areas required for office administration in variety settings. Familiar with common business computer applications such as Microsoft Word and Excel.

OBJECTIVE

To acquire a responsible position that allows me and the agency to get the best use of my knowledge toward a mutually profitable relationship.

SPECIALIZED SKILLS

Software: Excel and MS Word Operating System: Windows XP

PROFESSIONAL EXPERIENCE

Production Support Service (USA Canon) 2015-Present

Estimator (Camera department)

Received incoming customer's camera equipment and process the estimated

cost of the repair on customer' to process payment.

Provided performance feedback on good and no-good materials

Tracked performance on daily numbers and quality.

Meet all ISO 9001, 9002 & 1400 standards and requirements daily

Owens Minor 2013-2015

CRA Production

Williamsburg, Tano

Responsible for setting up emergency medical kits

Provided performance feedback

Tracked performance on daily numbers

Mentored and coached employees to achieve company and team goals.

Inspected the systems overall for quality.

Parkview Child Development Center 2008-2012

Newport News, Virginia

Answer telephone calls from potential customers who have been solicited through advertisements

Telephone conversation to correspondence from customers or to follow up initial contacts

Record names, addresses, purchases, and reactions of prospects contacted

Explain products or services and prices, and answer questions from customers

Obtain customer information such as name, address, and payment method, and enter orders into computers.

Certificates and Licenses

Heart Saver First Aide

Addressing Challenging Behavior of Children with Disabilities

Guide the Behaviors of Preschool Children Ages Three to Five

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