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Sales Project

SP, 04883-160, Brazil
May 30, 2018

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Cibele Carlos Chaves

Brazilian, Married, ** years (10/03/1983), 01 daughter

Rua Dr. Rubens Gomes Bueno, 395 - apto 91 - Ipê – Residencial Floresce

Santo Amaro - São Paulo / SP – Brazil - CEP: 04730-000

Tel: (11) 5823 5490 (home) / Cel.: (11) 9 6841 7761

Email: / skype: cchaves25



11 years of experience as SAP SD consultant, performing configuration and parameterization, functional specifications, integrated testing and training the users.

In a moment work in Deloitte Touche Tohmatsu Services, in Delivery Center Team, work with Improvements and Support to 05 customers, responsible for OTC Cycle, Pricing, LES Process, Nota Fiscal, Interfaces and Brazil Localization.

Participated in Projects to ECC 6.0 Implementation, Improvements, Upgrade, Rollout and Support activities such as having since the lifting of the rule Business, drawings blueprints, configuration and parameterization, creation and execution of unit tests, and integrated training.

Work in a Pharmaceutical Projects to Bayer S.A. and Johnson and Johnson, responsible to SD Module, and work with Business Blueprint design, Configuration, Units and Integration Tests, Training to Key User and Final Users and all documentation (Technical and User Procedures).

Good knowledge in integration with SAP module MM and FI due to work in the area of Logistics and Foreign Trade for 05 years.

Ease of learning and self-taught attitudes and is open to challenge.

Knowledge in Sales Processes: Organizational Structure, Processes SD Consignment Individual / Collective Billing Individual / Collective Pricing - Pricing Pricing, Integration SD / FI, Credit Analysis, ATP - Integration SD / FI, Location Brazil, Estimated Tax Substitution, Implementation and Configuration TAXBRA, Customer Master Data, Selection of fields from clients, Material Master Data, Field Select Material, Info-Material X Clients, Process Returns and Exchanges, Free Shipping, Creation / Determination Partners configuration and implementation of NFe, Standard text messaging and Vision ABAP, Functional Specifications, Testing and Training Key Integrated User and end users.

Available to travel and activities in others countries.

Available to start immediate.


Bachelor - Business Administration with emphasis in International Business

Universidade Ibirapuera – Conclusion: 2006


Academy SAP ECC 6.0 - SD module

Location: Ka Solution / SAP - Conclusion: November/2007]

Transfer between centers MM / SD, Verification Accounting, Taxes, Parameterization of the basic modules SD / Transportation. Location awareness in Brazil; Strong knowledge in scenarios with SD MM;


English: Advanced

Spanish: Advanced


Company: Deloitte Touche Tohmatsu Services

Period: October/2017 at actual date

Activities: SAP SD Consultant in Delivery Center Team, work with Improvements and Support to 05 customers, responsible for OTC Cycle, Pricing, LES Process and Transportation, Nota Fiscal (Material and Service), Interfaces and Brazil Localization.

Work in Projects to Consultant Division as SAP SD Lead Team, responsible for all Solution Design, Configuration, Tests and Support, focus in quality, On Time Delivery and Quality Solution. Have Auto Manager skills.

Company: Stefanini Consulting

Period: November/16 to July/17

Activities: SAP SD Leader Team to CSC with 12 customers and 26 consultants to my responsibility, management incidents queues, SLAs attended, Changes Controls, with focus on quality, time and costs. Responsible to NFe, OTC, Fiscal and Master Data team to SAP SD. Technical Support to consultants with foccus in deliverable, time, quality and scope.

Company: Quimica Amparo – Ypê

Period: May/16 to November/16

Activities: Work in Support and Improvements Project, responsible to Sales Process, since Sales Order Creation, Pricing Conditions Determination, Goods Issue, Transport Planning, Batch Location, Goods Optimization, Notas Fiscals and Billing Creation, high focus in Pricing, Brazil Localization, LES Process, Nota Fiscal and Interfaces (OTM and GKO).

Company: Votorantim Metais S.A.

Period: September/15 to May/16

Activities – Work in the IT Competence Centre on Votorantim Metais Company, responsible for Improvements to Commercial Aluminum, Zinc and Nickel Business, acting in New Enhancements and Implementation of New Solutions as Project Manager, responsible for ensuring the quality, cost, time and governance, with principals activities IT Supplier Definition, Scope Definition, Solution Proposal Design, Analysis of adherence to current processes, Schedule Definition and compliance with it, Resources, Users and contingency Plan. Projects worked: NTs 2015, SAP Upgrade to EHP7 Version, ATP Improvements, Sales Cookpit and Logistic, Supplier and Customers Approvals Portal, Price Rounding, Adjustments in

Pricing, Account and Order, Sales Reports in BW, Adjustments on Customer Credit Processes.

Company: BASF S.A.

Period: July/13 to August/15

Activities – Work on Improvements and Support Project to Brazil and South America (Argentina, Chile, Colombia and Peru), responsible to OTC Flow, support to all functionalities standard and developments, Legacy and Integration (RFC and IDOC), Transportation and Nota Fiscal Electronic, analyze the actual process and identify improvements, in all Projects Flow, Adherence Analyze, scenarios designer, configuration, tests and training Final Users. High work on Pricing, Nota Fiscal Electronic, Transportation, LES and Brazil Localization. Knowledge in MM, PP and FI integration.

Company: Braskem S.A.

Period: February/13 to June /13

Activities – Improvements and Support Project, responsible to Backlog Fiscal Demands with focus in Brazil Localization, TAXBRJ, make adjustments in Taxes Calculation or Fiscal rules according Brazil Fiscal Legal, Fiscal reports and integration with SPED tools.

Company: Pepsico Brazil (Flavor’s) – IBM Argentina Project

Period: August/12 to February/13

Activities – Rollout Project from Germany to Brazil, Brazil OTC Leader Team to scenarios adherence validation to Brazil execution, configurations according Brazil Localization, definition new configuration, Nota Fiscal Electronic Implementation with Mastersaf Integration, customizing to Free Zone Scenario and Sales and Fiscal Reports. In project since adherence, analyze to Pos Go Live Support.


Period: March/12 to August/12

Activities – Implementation Project ECC 6.0, responsible to Brazil Localization, all activities the Tax Accountabilities, correct taxes determinations and calculations, revised the Pricing Procedure and TAXBRA rules, Scenarios designs, customizing, Nota Fiscal Electronic Communication (Integration with Mastersaf) and developments reports and Sales Monitors

Company: Lojas Marisa S.A.

Period: January/12 at March/12

Activities – Improvements and Support Project, focusing on scenarios Retail, responsible for support scenarios and improvements in current processes, analyses information quality and agility in project execution. Monitoring of communication between SAP and Legacy Systems via IDOC, control and monitoring scenarios NFe Invoice in 2.0 version and GRC.

Company: Sonangol Group, in Angola - Luanda

Period: May/11 to January/12

Activities - Project Implementation, Reengineering and Improvement Processes, composed of 13 companies focusing on sales processes, distribution, extraction and supply of Oil and Gas. Responsible for SD module from the Business Blueprint design, configuration, testing, training, support and improvements. Focus of the solutions in the SAP Best Practices and tools of the standard ERP 6.0


Period: January/11 to May/11

Activities - Project Support and Improvement, focusing on Brazil Localization settings, communication interfaces and Legacy EDIS, monitoring of the messaging system of NFE (PWNfe), master dates and improvements in Developers Programs of the company

Company: Complex Consultoria em Informática

Period: May/10 to January/11

Activities – Upgrade Project for the layout of Nfe GRC 2.0, the company PHILIPS, responsible for analysis of adherence, Legal analysis of the scenarios for billing in new layout, customizations and parameters according to SAP Notes, created of Functional Specifications, Unit Tests and monitoring the key user. English is a official language of the project, because the management is in the Netherlands.

Period: June/10 to September/10

Activities - Improvement Project, the company CLARO, focusing on sales processes and reporting system front end to SAP through RFC-based interface and WSDL and is responsible for reviewing and updating existing programs, build new scenarios, review of current and new parameterization due to the creation of new documents, functional specifications of changes in functions for communication interfaces and unit tests and integrated.

Period: May/2010 to June/10

Activities - Project Implementation of TAXBRA in ECC 6.0, the company DECATHLON, Retail Company, with a focus on the calculations of tax replacement and revision and readjustment of the developments that relate to that duty, being responsible for configuration, parameterization, specification and testing of the SD Module.


Period: January/2009 to May/2010

Activities - Participated in project Implementation of SAP ECC 6.0, acting as a support on the key tool for users and Technology area of the company, including managing the integration between all modules of SAP and Legacy, being more focused on ensuring the execution of all company processes through SAP and communication interfaces of the nine legacy systems of the company. Support the Communication Bank, Definition and Implementation of Taxation NFe Company


Period: June/2008 to January/2009

Activities - Participated in design improvements and rollout, where improvements and Support Unit took place in Sao Paulo and the rollout was to drive Canoas/RS, acting as a consultant running SD configuration and development of the following scenarios: Organizational Structure, Processes SD Consignment Individual/Collective Billing Individual/Collective TAXBRA Implementation, Retention and PIS in Cofins Output Configuration Invoice, Credit Analysis of ATP - Integration SD/FI, Brazilian Taxes Rules, load master data Customer, Material Master Data (Visions of Sales) and X Clients Info-Material, Process Returns, Free Shipping, Operations Triangular, Creation/Determination Partners Support the implementation of the Customer Portal, Speed Tax and Electronic Invoice, Texts and Messages Overview of ABAP, Functional Specifications, Testing and Training Key Integrated User and users.

Company: NetPartners International

Period: November/2007 to June/2008

Activities - Acting as project assistant, providing administrative support to the Project Manager and consultants, and monitoring phases of the project, ensuring the schedule, project costs, creation of documentation and user training, functional specifications and testing. Acting as a consultant, participating in the project of implementing SAP ECC 6.0 is responsible for all the configuration of the module SD. Spot on Project NFe COELBA, responsible for testing, creation of manuals and training support to users and user key.

Company: JPMorgan Global Trade Services

Period: May/2006 to November/2007

Activities - Focus on the Foreign Trade and Logistics, acting as a user of SAP in companies such as CVRD, AmBev and Johnson & Johnson Professionals who worked as a service provider to the module SD - Sales and Distribution module and the MM (Material Management), and key user of SAP user in the legacy system to control the operations of Foreign Trade, responsible for all testing, training and support of end users.

Company: Bayer S.A.

Period: July/2003 to April/2006

Activities: focus on the area of Supply Chain and Logistics, acting as a key user of SAP module SD Project Upgrade/Rollout of the system version 4.6 to 4.7. And is responsible for all testing, training, creating manuals and support of end users. It was also user module MM - Material Management.

Company: Xerox do Brazil Ltda.

Period: April/1999 to June/2003.

Activities: focus on administrative activities, acting as a user of SAP version 4.6, especially in FI modules (Accounts Payable and Receivable) and MM (Inventory Control) and as a key user of the modules in a project to upgrade the version 4.7

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