*** ***** **** ***. *******, IL *****-****

ac5ogf@r.postjobfree.com 815-***-****

Network Architect and Implementation Professional

US Navy Veteran

Broadly skilled infrastructure professional seeking upper/mid-level position permanent or temporary / contract. Skilled with extensive experience in the design through implementation of Network Management, Security, EMR and other application and network management systems.

Demonstrated Expertise:

Linux and UNIX Server implementation

Network Switching/Routing Implementation

Windows Server implementation

Data Collection Implementation Hardware Engineering

Cisco 6500-E Implementation migration and upgrade

Migrate Cisco 6500 switches to Nexus

ASA Firewall Implementation migration and upgrade

SSL VPN and GRE tunnel implementation

End User Software Implementation

Model Network Performance and capacity

MPLS implementation and configuration

Software Vulnerability Detection and Remediation

Operating System Vulnerability Detection and Remediation

Software/Hardware Vendor case Escalation

Nagios, SolarWinds,SNMP system and network monitoring

CAREER HIGHLIGHTS

Planned and Implemented Cisco switching and routing for Low Latency 10/40GB networking.

Implemented site and zone load balancing using GSS and F5

Worked in a multilevel Security MSP Support / Implementation group, Played a key role in 24/7 SIEM implementation and support.

Supported international support operations on a 24/7 basis, interacting with both contract and employee support groups worldwide.

PROFESSIONAL EXPERIENCE

Senior Technician Manager: Tech @ My Desk Chicago 4/2017-5/2017

Support customers equipment and software problems

Supervise technician pool.

Monitor and respond to abnormal conditions at customer sites.

Collect and document customer site data configuration and problems.

Configure customers Firewalls.

Maintain MSP customer backup.

Contract Security Engineer: Ingenious Development for AT&T Security Chicago 12/2015-12/2016

Obtain and Maintain Homeland Security “Public Trust” security Clearance

Monitor and respond to abnormal conditions in the SIEM consoles

Access and enter data ANY customer ticketing systems; Remedy, BMC, SysAid, JIRA and others

Monitor and respond to abnormal conditions in the ArcSight remote data collection.

Upgrade, update and patch remote data collection software

Troubleshoot and escalate systems problems to the correct group

Support customer data collection configuration

Configure local and customers Cisco ASA Sonic Wall and Fortinet equipment.

Configure Juniper using the Enterprise Manager interface

Enforce network isolation and security protocols

Perform PCI compliance audits

Archive alert data to comply data retention policies

Troubleshoot all alert performance issues provide documentation and track issues

Prepare change orders and attend change control meetings

Communicated effectively with superiors, customers, vendors and other department personnel

Contract Network Engineer:, Downers Grove, IL 5/2015 – 12/2015

Create infrastructure plan for an e-commerce Data Center

Upgrade network security, and install and configure a new Cisco ASA

Implement Server Load Balancing

Design and Install SolarWinds network monitoring

Upgrade server environments to Server 2012 R2

Install and harden CentOS Web Servers

Provide network support

Upgrade client workstations to Windows 10

Design new campus network layout

Install and commission Comcast fiber circuit

Install configure and optimize Microsoft SQL Server

Contract Network Architect/Engineer: Mount St Joseph, Lake Zurich, IL 1/2015 – 5/2015

Obtain and Maintain State of Illinois “Health Care Worker” security clearance

Upgrade network security, and install and configure a new Cisco ASA

Design and implement a new server farm

Upgrade Microsoft Small Business Server environment to Microsoft Server 2012 R2

Perform network support

Upgrade client workstations to Windows 8

Designed new campus network layout

Work with AT&T to install a 50MB fiber WAN circuit

Installed MS Exchange SharePoint and SQL Server

Upgrade network security for HIPAA compliance

Installed and configured a new Cisco ASA

Audit HIPAA compliance

Contract VOIP Administrator: Insight Aptar Group, Crystal Lake, IL 8/2014 – 10/2014

Installed Cisco equipment in the data center

Triaged International and US VOIP, WAN and LAN support tickets and forwarded to appropriate support vendor

Managed support vendor progress email and progress notifications

Attended virtual support vendor status meetings

Monitor Cisco UCS nodes with SolarWinds

Respond to network alarms

Contract Network Engineer: Cole Taylor Bank/MB Financial Merger, Rosemont, IL 7/2014 – 8/2014

Perform Nexus 5000, Cisco 6500 switch and Cisco router troubleshooting

Perform Cisco Nexus switch and router configuration changes

Interface with Cisco technical support

Monitor and responded to network emergencies and disruptions

Added nodes to SolarWinds and IP Monitor

Monitored and reported from SolarWinds

Respond to security alarms

Monitor and support McAfee security web gateway

Triage and troubleshoot carrier issues with WAN circuits

Contract Network Engineer: Self Mount St Joseph, Lake Zurich, IL 3/2014 – 4/2014

Negotiated telecommunications contracts for fiber installation and voice/data service

Architect network upgrades and create network migration diagrams in Visio

Performed vendor selection and due diligence

Created IP scheme and NAT plan

Planned and implemented DNS and DHCP scopes

Created network support procedures

Mitigated malware attacks

Created capital equipment purchase plan and budget

Contract Network Engineer: ADP Dealer Services, Hoffman Estates, IL 11/2013 – 3/2014

Upgraded operating configurations on Cisco Nexus 7000 switches and 2000 fabric extenders

Configured blade chassis fabric extenders

Added systems to Cisco ACS server

Interacted with Cisco technical support and performed interactive troubleshooting

Created GRE tunnels and the associated VPN configurations to remote sites

Troubleshot remote site connectivity with remote support personnel and carriers

Maintained SolarWinds Orion programs and Orion SQL and NetFlow databases

Created custom SolarWinds charts and reports

Added devices to SolarWinds and troubleshot SNMP connection problems

Documented processes and operations per standard network operating procedures

Prepared change orders and attended change control meetings

Communicated effectively with superiors, customers, vendors and other department personnel

Contract Network Engineer: Sierra ITS Northwestern University, Evanston, IL 4/2013 – 11/2013

Configured Cisco Nexus 7000 switches

Participated in data center rack migration planning

Worked interactively with data center build-out engineers

Upgraded Nexus switch and switch module systems firmware and software

Upgraded operating software on Arista switches

Configured Arista switches

Added systems to Infoblox DNS system

Created “active active” (VPC) link redundancy from the Nexus to Arista top of rack switches

Performed switch problem troubleshooting in association with vendors and university personnel

Documented processes and operations per standard network operating procedures

Communicated effectively with superiors, customers, vendors and other department personnel

Contract Trading Network Support Specialist: Self Grace Hall Trading, Chicago 8/2012 – 2/2013

Analyzed network performance problems

Analyzed Cisco routers for “Best Practice”

Performed WAN VPN configuration analysis and prepared remediation plans

Planned Data center configuration for a conversion from InfiniBand to 10GB Ethernet

Cisco router IOS software upgrades

Contract Server/Network Support Specialist: Neil Locke and Associates, Itasca, IL 7/2012 – 10/2012

Built and installed SUSE software development server system, file server systems and J2EE web-based purchasing system support

Remotely supported for Internet connections, VPN connections, Firewall rules and a VOIP phone system

Consulted on system upgrade plans

Contract Network Compliance Engineer: VERITAS Document Solutions / Div. CGX Inc., Buffalo Grove IL

Contract: Volt Information Sciences 4/2012 – 7/2013

Network and infrastructure analysis and preparation of remediation plans

Performed SOC2 gap analysis

Infrastructure deficiency documentation creation

MS SharePoint document and MS Visio reference drawing creation

Supported Microsoft Servers, VMware, network switching and routing, repaired and upgraded equipment

Created VMware systems and storage documentation

Developed the Network upgrade plan

Installed and configured new Cisco switches

Installation of server and external storage for backup (Disk to Disk)

Participated in corporate network upgrade strategy meetings

Contract Network Compliance Engineer: Digital Dynamics Chicago Office Technology Group – A Xerox Company

Infrastructure upgrade, Mount St. Joseph Intermediate Care Facility 2/2012

Installation and configuration of Server 2008 on new Dell hardware

Discovery and documentation of switches and routers

Installation and configuration of a new SonicWALL firewall

Upgrade of workstations to Windows 7 Professional

Discovered Wireless access points and created documentation

Upgraded QuickBooks server, clients and database

Contract Network and Server Discovery/Documentation Project Team Member:

Kplus / Fusion IT for Fidelitone Logistics 11/2011 – 2/2012

Discovery and documentation of all Cisco and other switches, Cisco wireless controllers, access points and routers

Documentation of rogue access points

Documentation of software-based firewalls for replacement with Juniper hardware-based firewalls

Configuration analysis and remediation planning using Cisco Output Interpreter

Contract Lead Member of Server Discovery and Network Recovery Project:

One Data Tech LTD. /JRM Consulting, DuPage County Forest Preserve District 10/2011

Performed forensic discovery for a legal case against former employees

Testified as an expert witness in court

Decommissioned the compromised Cisco ACS server

Performed post-ACS password recovery and taught process to site personnel

Performed configuration analysis and access list verification

Wireless access point discovery and documentation

Contract Server and Network Installation and Support:

Chicago and surrounding suburbs, Milwaukee, Houston and Sussex Wisconsin 1/2011 – 10/2011

Keno Kozie - multisite nursing home: WAN, firewall, network and workstation replacement with Windows 7 workstation Installation

Collins Consulting: Lead engineer for 1-week analysis of a firm's network and infrastructure with detailed proposal for remediation

IO Datasphere: 1-week analysis of a consulting firm's network with a detailed proposal for remediation

Kforce: 2-week level-3 support position at Quad/Graphics for network consolidation

EDS: 300 user network switch (Cisco 6509E) and router (Cisco 7200) upgrade

EDS Bank of America: On-site network upgrades, customer support, switch/router installation, emergency disaster recovery and rebuild of 2 Linux servers, level-2 and level-3 telephone network support, POS installation and support

Contract Network Design/Implementation: Speed Trading LLC, Chicago Financial 4/2010 – 1/2011

Balance Networks

Built, installed and configured Nexus, Arista and Blade Technologies low-latency switches

Modified HP Blade server rack configurations, added removed and configured servers

Installed, configured and supported equipment in the Chicago 350 Cermak and New York (NY4) Equinix Data centers

Designed rack configurations

Planned and relocated data center locations and equipment in Chicago and New York

Created low-latency switch configurations

Installed 10GB Ethernet WDM equipment

Installed fiber channel storage equipment

Created network documentation

Determined Linux versions and kernels, and standardized Linux versions and patches

Performed remote hands services

Complied with rigid data center security protocols

Performed emergency network and server support

Contract Data Center Engineer: CD Networks, Various Chicago Data Center Locations 4/2009 – 4/2010

Installed and supported equipment, 80 servers switches and routers between the Chicago Data centers of Equinix Level 3 and Quest

Reconfigured 10GB cards in Cisco and Foundry switches

Installed and configured CWDM equipment

Racked, stacked and configured 10GB switches

Modified rack configurations, added and removed racks, racked and stacked servers

Designed, built, installed and configured CentOS servers, Dell, HP and others

Created configuration data sheets in MS Excel

Performed remote hands services

Complied with rigid data center security protocols

Emergency network and server support

Senior Consultant: Digital Dynamics Corporation, Channahon, IL 1/2005 – 4/2009

Equipment installation and support at Chicago customer locations

Configured Cisco and Juniper switches and firewalls

Reconfigured cards in Cisco Nexus and Foundry switches

Created network diagrams in MS Visio

Planned and implemented disaster recovery solutions

Modified rack configurations; added and removed racks, rack and stack servers

Installed and maintained Citrix server farms

Planned, built, installed and configured MS 2003, 2000, 2008 servers, Dell, HP and others

Created configuration data sheets in MS Excel and Access

Complied with PCI and HIPAA security protocols

Emergency network and server support

Planned and migrated server operating systems UNIX to Linux and Netware to Linux

Business Owner/Operator: James Yearnd Consulting, Network Consulting Practice 1/2003 – 12/2009

Installation and support at Chicago, Wisconsin and Indiana customer locations.

Modified rack configurations, added and removed racks, rack and stack servers

Sold and configured Cisco and Juniper switches and firewalls

Planned and supervised configuration and reconfiguration of cards in Cisco and Foundry switches

Wiring and infrastructure design and bid-spec preparation

Installed and supported Cisco VOIP equipment and Call Manager Express

Built, installed and configured MS server 2003, 2000, 2008 servers, Dell, HP and others

Created configuration data sheets in MS Excel and MS Access

Designed networks and diagrams in MS Visio

Planned and supervised compliance with PCI and HIPAA security protocols

Emergency network and server support

Supported customers in Citrix installations

Server migrations from UNIX to Linux and Netware to Linux

Network support, network and server installation

Information technology consulting for on-call and contract clients

Data center, remote hands, telephone and on-site support for workstations, servers and network equipment

Server installation and upgrade

FCC registered for Erate support

Onforce.com service provider and Meridian Networks service provider

Level-3 Help Desk Technician: Reiman Publications/Readers Digest

via InSource, Inc. / Decision One, Milwaukee, WI 8/2009 – 9/2009

Handled level-3 help desk functions, interfaces with level-1 (HCL) technicians in India

Installed and updated PC and MAC workstations using Novell ZENworks and File-Wave

Created, updated and made status changes in Remedy software ticketing system

Scheduled projects in MS Access database

Level-3 and remote hands for all installed IT equipment

Rotated tape libraries and send tapes off site

Repaired printers and service copiers

Network Engineer: The Peak Organization 12/2007 – 1/2009

When Peak replaced The Computer Merchant as primary vendor on the HP/Merrill Lynch Project, HP requested my transfer to Peak.

Installed and supervised installation crews For Merrill Lynch VOIP Project 3000 Phones

Built racks for the branch in a box program

Decommissioned servers and Federal Reserve security analysis

Wiped disk drives for BNP Paribas bank

Additional Peak projects included the new Merrill Lynch PC imaging center in Lemont (300 switch positions)

Network Engineer: The Computer Merchant, HP Account, Chicago and Remote Locations 9/2004 – 12/2007

Lead technician for Citigroup server rack upgrade project

Installed and removed routers and switches

Site surveys for switch and router installations

Racked and stacked servers and installed them in branches

Performed level-2 phone support for deployments

Lead on the VOIP deployment

Worked the Oakbrook, LaSalle St. and other downtown network and VOIP cuts

Installed the 5,000-watt UPS units at the downtown locations

Communicated with ATC (ATT) and resolved network issues with the T1 and MPLS lines

Other Computer Merchant projects included Chase Bank platform and teller installations, switch upgrades, Volvo engine test stand computer replacement and phone support, Credit Suisse upgrade project, ABN AMRO upgrades

Senior Network Consultant/Technical Advisor:

Current Technologies Corp., Downers Grove, IL 1997 – 2003

Chief Citrix practice consultant

Feasibility, needs analysis, discovery and performance studies for infrastructure implementation and expansion

Produced budget and presented implementation plan

Operated as an individual, yet inter-operated among client’s technical team

Presented ideas and new technology in layman’s terms for upper-management

Education/Certifications:

Cisco Nexus web roll out training

VMWare online Training

Server 2012R2 Upgrade Training

Windows 10 Upgrade Training

HIPAA implementation training

SkillPort Windows 7 implementation training

Linux Server Quick start (SUSE)

Red Hat Enterprise Linux Quick Start/Upgrade

Citrix Certified Administrator Training

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