*** ***** **** ***. *******, IL *****-****
********@*****.*** 815-***-****
Network Architect and Implementation Professional
US Navy Veteran
Broadly skilled infrastructure professional seeking upper/mid-level position permanent or temporary / contract. Skilled with extensive experience in the design through implementation of Network Management, Security, EMR and other application and network management systems.
Demonstrated Expertise:
Linux and UNIX Server implementation
Network Switching/Routing Implementation
Windows Server implementation
Data Collection Implementation Hardware Engineering
Cisco 6500-E Implementation migration and upgrade
Migrate Cisco 6500 switches to Nexus
ASA Firewall Implementation migration and upgrade
SSL VPN and GRE tunnel implementation
End User Software Implementation
Model Network Performance and capacity
MPLS implementation and configuration
Software Vulnerability Detection and Remediation
Operating System Vulnerability Detection and Remediation
Software/Hardware Vendor case Escalation
Nagios, SolarWinds,SNMP system and network monitoring
CAREER HIGHLIGHTS
Planned and Implemented Cisco switching and routing for Low Latency 10/40GB networking.
Implemented site and zone load balancing using GSS and F5
Worked in a multilevel Security MSP Support / Implementation group, Played a key role in 24/7 SIEM implementation and support.
Supported international support operations on a 24/7 basis, interacting with both contract and employee support groups worldwide.
PROFESSIONAL EXPERIENCE
Senior Technician Manager: Tech @ My Desk Chicago 4/2017-5/2017
Support customers equipment and software problems
Supervise technician pool.
Monitor and respond to abnormal conditions at customer sites.
Collect and document customer site data configuration and problems.
Configure customers Firewalls.
Maintain MSP customer backup.
Contract Security Engineer: Ingenious Development for AT&T Security Chicago 12/2015-12/2016
Obtain and Maintain Homeland Security “Public Trust” security Clearance
Monitor and respond to abnormal conditions in the SIEM consoles
Access and enter data ANY customer ticketing systems; Remedy, BMC, SysAid, JIRA and others
Monitor and respond to abnormal conditions in the ArcSight remote data collection.
Upgrade, update and patch remote data collection software
Troubleshoot and escalate systems problems to the correct group
Support customer data collection configuration
Configure local and customers Cisco ASA Sonic Wall and Fortinet equipment.
Configure Juniper using the Enterprise Manager interface
Enforce network isolation and security protocols
Perform PCI compliance audits
Archive alert data to comply data retention policies
Troubleshoot all alert performance issues provide documentation and track issues
Prepare change orders and attend change control meetings
Communicated effectively with superiors, customers, vendors and other department personnel
Contract Network Engineer:, Downers Grove, IL 5/2015 – 12/2015
Create infrastructure plan for an e-commerce Data Center
Upgrade network security, and install and configure a new Cisco ASA
Implement Server Load Balancing
Design and Install SolarWinds network monitoring
Upgrade server environments to Server 2012 R2
Install and harden CentOS Web Servers
Provide network support
Upgrade client workstations to Windows 10
Design new campus network layout
Install and commission Comcast fiber circuit
Install configure and optimize Microsoft SQL Server
Contract Network Architect/Engineer: Mount St Joseph, Lake Zurich, IL 1/2015 – 5/2015
Obtain and Maintain State of Illinois “Health Care Worker” security clearance
Upgrade network security, and install and configure a new Cisco ASA
Design and implement a new server farm
Upgrade Microsoft Small Business Server environment to Microsoft Server 2012 R2
Perform network support
Upgrade client workstations to Windows 8
Designed new campus network layout
Work with AT&T to install a 50MB fiber WAN circuit
Installed MS Exchange SharePoint and SQL Server
Upgrade network security for HIPAA compliance
Installed and configured a new Cisco ASA
Audit HIPAA compliance
Contract VOIP Administrator: Insight Aptar Group, Crystal Lake, IL 8/2014 – 10/2014
Installed Cisco equipment in the data center
Triaged International and US VOIP, WAN and LAN support tickets and forwarded to appropriate support vendor
Managed support vendor progress email and progress notifications
Attended virtual support vendor status meetings
Monitor Cisco UCS nodes with SolarWinds
Respond to network alarms
Contract Network Engineer: Cole Taylor Bank/MB Financial Merger, Rosemont, IL 7/2014 – 8/2014
Perform Nexus 5000, Cisco 6500 switch and Cisco router troubleshooting
Perform Cisco Nexus switch and router configuration changes
Interface with Cisco technical support
Monitor and responded to network emergencies and disruptions
Added nodes to SolarWinds and IP Monitor
Monitored and reported from SolarWinds
Respond to security alarms
Monitor and support McAfee security web gateway
Triage and troubleshoot carrier issues with WAN circuits
Contract Network Engineer: Self Mount St Joseph, Lake Zurich, IL 3/2014 – 4/2014
Negotiated telecommunications contracts for fiber installation and voice/data service
Architect network upgrades and create network migration diagrams in Visio
Performed vendor selection and due diligence
Created IP scheme and NAT plan
Planned and implemented DNS and DHCP scopes
Created network support procedures
Mitigated malware attacks
Created capital equipment purchase plan and budget
Contract Network Engineer: ADP Dealer Services, Hoffman Estates, IL 11/2013 – 3/2014
Upgraded operating configurations on Cisco Nexus 7000 switches and 2000 fabric extenders
Configured blade chassis fabric extenders
Added systems to Cisco ACS server
Interacted with Cisco technical support and performed interactive troubleshooting
Created GRE tunnels and the associated VPN configurations to remote sites
Troubleshot remote site connectivity with remote support personnel and carriers
Maintained SolarWinds Orion programs and Orion SQL and NetFlow databases
Created custom SolarWinds charts and reports
Added devices to SolarWinds and troubleshot SNMP connection problems
Documented processes and operations per standard network operating procedures
Prepared change orders and attended change control meetings
Communicated effectively with superiors, customers, vendors and other department personnel
Contract Network Engineer: Sierra ITS Northwestern University, Evanston, IL 4/2013 – 11/2013
Configured Cisco Nexus 7000 switches
Participated in data center rack migration planning
Worked interactively with data center build-out engineers
Upgraded Nexus switch and switch module systems firmware and software
Upgraded operating software on Arista switches
Configured Arista switches
Added systems to Infoblox DNS system
Created “active active” (VPC) link redundancy from the Nexus to Arista top of rack switches
Performed switch problem troubleshooting in association with vendors and university personnel
Documented processes and operations per standard network operating procedures
Communicated effectively with superiors, customers, vendors and other department personnel
Contract Trading Network Support Specialist: Self Grace Hall Trading, Chicago 8/2012 – 2/2013
Analyzed network performance problems
Analyzed Cisco routers for “Best Practice”
Performed WAN VPN configuration analysis and prepared remediation plans
Planned Data center configuration for a conversion from InfiniBand to 10GB Ethernet
Cisco router IOS software upgrades
Contract Server/Network Support Specialist: Neil Locke and Associates, Itasca, IL 7/2012 – 10/2012
Built and installed SUSE software development server system, file server systems and J2EE web-based purchasing system support
Remotely supported for Internet connections, VPN connections, Firewall rules and a VOIP phone system
Consulted on system upgrade plans
Contract Network Compliance Engineer: VERITAS Document Solutions / Div. CGX Inc., Buffalo Grove IL
Contract: Volt Information Sciences 4/2012 – 7/2013
Network and infrastructure analysis and preparation of remediation plans
Performed SOC2 gap analysis
Infrastructure deficiency documentation creation
MS SharePoint document and MS Visio reference drawing creation
Supported Microsoft Servers, VMware, network switching and routing, repaired and upgraded equipment
Created VMware systems and storage documentation
Developed the Network upgrade plan
Installed and configured new Cisco switches
Installation of server and external storage for backup (Disk to Disk)
Participated in corporate network upgrade strategy meetings
Contract Network Compliance Engineer: Digital Dynamics Chicago Office Technology Group – A Xerox Company
Infrastructure upgrade, Mount St. Joseph Intermediate Care Facility 2/2012
Installation and configuration of Server 2008 on new Dell hardware
Discovery and documentation of switches and routers
Installation and configuration of a new SonicWALL firewall
Upgrade of workstations to Windows 7 Professional
Discovered Wireless access points and created documentation
Upgraded QuickBooks server, clients and database
Contract Network and Server Discovery/Documentation Project Team Member:
Kplus / Fusion IT for Fidelitone Logistics 11/2011 – 2/2012
Discovery and documentation of all Cisco and other switches, Cisco wireless controllers, access points and routers
Documentation of rogue access points
Documentation of software-based firewalls for replacement with Juniper hardware-based firewalls
Configuration analysis and remediation planning using Cisco Output Interpreter
Contract Lead Member of Server Discovery and Network Recovery Project:
One Data Tech LTD. /JRM Consulting, DuPage County Forest Preserve District 10/2011
Performed forensic discovery for a legal case against former employees
Testified as an expert witness in court
Decommissioned the compromised Cisco ACS server
Performed post-ACS password recovery and taught process to site personnel
Performed configuration analysis and access list verification
Wireless access point discovery and documentation
Contract Server and Network Installation and Support:
Chicago and surrounding suburbs, Milwaukee, Houston and Sussex Wisconsin 1/2011 – 10/2011
Keno Kozie - multisite nursing home: WAN, firewall, network and workstation replacement with Windows 7 workstation Installation
Collins Consulting: Lead engineer for 1-week analysis of a firm's network and infrastructure with detailed proposal for remediation
IO Datasphere: 1-week analysis of a consulting firm's network with a detailed proposal for remediation
Kforce: 2-week level-3 support position at Quad/Graphics for network consolidation
EDS: 300 user network switch (Cisco 6509E) and router (Cisco 7200) upgrade
EDS Bank of America: On-site network upgrades, customer support, switch/router installation, emergency disaster recovery and rebuild of 2 Linux servers, level-2 and level-3 telephone network support, POS installation and support
Contract Network Design/Implementation: Speed Trading LLC, Chicago Financial 4/2010 – 1/2011
Balance Networks
Built, installed and configured Nexus, Arista and Blade Technologies low-latency switches
Modified HP Blade server rack configurations, added removed and configured servers
Installed, configured and supported equipment in the Chicago 350 Cermak and New York (NY4) Equinix Data centers
Designed rack configurations
Planned and relocated data center locations and equipment in Chicago and New York
Created low-latency switch configurations
Installed 10GB Ethernet WDM equipment
Installed fiber channel storage equipment
Created network documentation
Determined Linux versions and kernels, and standardized Linux versions and patches
Performed remote hands services
Complied with rigid data center security protocols
Performed emergency network and server support
Contract Data Center Engineer: CD Networks, Various Chicago Data Center Locations 4/2009 – 4/2010
Installed and supported equipment, 80 servers switches and routers between the Chicago Data centers of Equinix Level 3 and Quest
Reconfigured 10GB cards in Cisco and Foundry switches
Installed and configured CWDM equipment
Racked, stacked and configured 10GB switches
Modified rack configurations, added and removed racks, racked and stacked servers
Designed, built, installed and configured CentOS servers, Dell, HP and others
Created configuration data sheets in MS Excel
Performed remote hands services
Complied with rigid data center security protocols
Emergency network and server support
Senior Consultant: Digital Dynamics Corporation, Channahon, IL 1/2005 – 4/2009
Equipment installation and support at Chicago customer locations
Configured Cisco and Juniper switches and firewalls
Reconfigured cards in Cisco Nexus and Foundry switches
Created network diagrams in MS Visio
Planned and implemented disaster recovery solutions
Modified rack configurations; added and removed racks, rack and stack servers
Installed and maintained Citrix server farms
Planned, built, installed and configured MS 2003, 2000, 2008 servers, Dell, HP and others
Created configuration data sheets in MS Excel and Access
Complied with PCI and HIPAA security protocols
Emergency network and server support
Planned and migrated server operating systems UNIX to Linux and Netware to Linux
Business Owner/Operator: James Yearnd Consulting, Network Consulting Practice 1/2003 – 12/2009
Installation and support at Chicago, Wisconsin and Indiana customer locations.
Modified rack configurations, added and removed racks, rack and stack servers
Sold and configured Cisco and Juniper switches and firewalls
Planned and supervised configuration and reconfiguration of cards in Cisco and Foundry switches
Wiring and infrastructure design and bid-spec preparation
Installed and supported Cisco VOIP equipment and Call Manager Express
Built, installed and configured MS server 2003, 2000, 2008 servers, Dell, HP and others
Created configuration data sheets in MS Excel and MS Access
Designed networks and diagrams in MS Visio
Planned and supervised compliance with PCI and HIPAA security protocols
Emergency network and server support
Supported customers in Citrix installations
Server migrations from UNIX to Linux and Netware to Linux
Network support, network and server installation
Information technology consulting for on-call and contract clients
Data center, remote hands, telephone and on-site support for workstations, servers and network equipment
Server installation and upgrade
FCC registered for Erate support
Onforce.com service provider and Meridian Networks service provider
Level-3 Help Desk Technician: Reiman Publications/Readers Digest
via InSource, Inc. / Decision One, Milwaukee, WI 8/2009 – 9/2009
Handled level-3 help desk functions, interfaces with level-1 (HCL) technicians in India
Installed and updated PC and MAC workstations using Novell ZENworks and File-Wave
Created, updated and made status changes in Remedy software ticketing system
Scheduled projects in MS Access database
Level-3 and remote hands for all installed IT equipment
Rotated tape libraries and send tapes off site
Repaired printers and service copiers
Network Engineer: The Peak Organization 12/2007 – 1/2009
When Peak replaced The Computer Merchant as primary vendor on the HP/Merrill Lynch Project, HP requested my transfer to Peak.
Installed and supervised installation crews For Merrill Lynch VOIP Project 3000 Phones
Built racks for the branch in a box program
Decommissioned servers and Federal Reserve security analysis
Wiped disk drives for BNP Paribas bank
Additional Peak projects included the new Merrill Lynch PC imaging center in Lemont (300 switch positions)
Network Engineer: The Computer Merchant, HP Account, Chicago and Remote Locations 9/2004 – 12/2007
Lead technician for Citigroup server rack upgrade project
Installed and removed routers and switches
Site surveys for switch and router installations
Racked and stacked servers and installed them in branches
Performed level-2 phone support for deployments
Lead on the VOIP deployment
Worked the Oakbrook, LaSalle St. and other downtown network and VOIP cuts
Installed the 5,000-watt UPS units at the downtown locations
Communicated with ATC (ATT) and resolved network issues with the T1 and MPLS lines
Other Computer Merchant projects included Chase Bank platform and teller installations, switch upgrades, Volvo engine test stand computer replacement and phone support, Credit Suisse upgrade project, ABN AMRO upgrades
Senior Network Consultant/Technical Advisor:
Current Technologies Corp., Downers Grove, IL 1997 – 2003
Chief Citrix practice consultant
Feasibility, needs analysis, discovery and performance studies for infrastructure implementation and expansion
Produced budget and presented implementation plan
Operated as an individual, yet inter-operated among client’s technical team
Presented ideas and new technology in layman’s terms for upper-management
Education/Certifications:
Cisco Nexus web roll out training
VMWare online Training
Server 2012R2 Upgrade Training
Windows 10 Upgrade Training
HIPAA implementation training
SkillPort Windows 7 implementation training
Linux Server Quick start (SUSE)
Red Hat Enterprise Linux Quick Start/Upgrade
Citrix Certified Administrator Training