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Manager Customer Service

Location:
Pleasantville, NJ
Posted:
May 30, 2018

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Resume:

DAVID LUDWIG, PT, DPT

Patient oriented, self-motivated, successful, results-driven, culturally competent, experienced person having diverse skills seeking an entry level DPT position

PHYSICAL THERAPY CLINICAL EXPERIENCE

DeRosa Physical Therapy, Linwood, NJ March 22, 2018 – April 27, 2018

Per diem position being responsible for patient evaluations, treatments, education, and documentation with orthopedic, neurological, and TMJ issues. Treatments included IASTM, Mulligan, Negative Pressure, Kinesiotaping, Therapeutic Exercise and Activities, and Nerve Glides.

EDUCATION & CERTIFICATIONS

Stockton University, Pomona, NJ

Class 2017 Doctor of Physical Therapy program, June 2017

2010 – 2011 Completed pre-requisite courses for Doctor of Physical Therapy graduate programs.

University of Pittsburgh, Pittsburgh, Pennsylvania, 1992

Bachelor of Arts in Chinese with a certificate in Asian Studies

LSVT BIG, March 2018

Provide Parkinson’s treatment to increase the patient’s ability to perform ADL’s and IADL’s.

PHYSICAL THERAPY CLINICAL EXPERIENCE

Nova Care Rehabilitation, Medford, NJ April 10, 2017 – June 30, 2017

12-week clinical internship in an outpatient clinic with a population including orthopedic, CVA, CRPS, and nerve based injuries. Responsible for patient evaluations, treatments, education, discharge planning, and documentation of a full patient load. Treatments included IASTM, Mulligan, McKenzie, Negative Pressure, Kinesiotaping, Therapeutic Exercise and Activities, and Nerve Glides.

DAVID LUDWIG *****.******.**@*****.*** Page 1 Shore Medical Center, Somers Point, NJ December 5, 2016 – February 13, 2017

11-week clinical internship at a community based and award winning hospital with 198 beds. Responsible for the evaluation, treatment, education, discharge planning and documentation of a full patient load. This clinical rotation included patient populations from the Intensive Care Unit, Medical Telemetry Unit, Surgical Telemetry Unit, and the Orthopedic and Neurological floors. Collaborated with physicians, occupational therapists, speech therapists, nurses, and social workers in providing comprehensive rehabilitation services for adult and geriatric patients. Supervised and directed rehabilitation aides. Conducted family/caregiver education and training. Advocated for patients with social workers, discharge planners, physician assistants, and physicians to address patient equipment and healthcare needs.

Champion Rehabilitation, Egg Harbor Township, NJ May 2, 2016 – July 8, 2016

10-week clinical internship at a therapist-owned physical therapy outpatient practice. Evaluated, treated, and discharged geriatric, adult and pediatric patients with diverse diagnoses including total hip and knee replacement, RTC impingement, chronic lumbar, and cervical pain, degenerative disc disease, osteoarthritis, chronic migraine headaches, Charcot Marie Tooth Syndrome, adhesive capsulitis, and plantar fasciitis with significant autonomy. Responsible for the initial evaluation, plan of care, treatment, and education of up to 12 patients per day, supervision of support staff, and documentation of services. Treatments included manual therapy, joint mobilization, ROM, traction, stretching, strengthening, modalities, soft-tissue mobilization, neural mobilization, aquatic therapy, Kinesiotaping, IASTM, iontophoresis, and intra-oral manual therapy.

PROFESSIONAL EXPERIENCE

DIRECTOR OF SALES & OPERATIONS, INDYG Hotel Group, 2002 – 2009

Responsible for opening and operating the Best Western Atlantic City West Extended Stay & Suites and Comfort Inn Boardwalk.

Developed, installed, monitored, and updated operations for all departments while ensuring all hotels met franchise standards for the Best Western Atlantic City West Extended Stay & Suites, Comfort Inn Boardwalk, and the Econo Lodge Atlantic City International Airport.

Installed new Property Management Systems – “Profit Manager” and “Epitome” – that improved the consistency in reservation processing, resulting in 20% higher guest satisfaction, 20% increase in productivity, and a reduction of error by 15%.

Managed rates for hotel properties, which resulted in greatly increased gross profit revenue by an average of 3%.

Created teams focused on customer service and driven to exceed guest expectations.

Interviewed, hired, scheduled, and supervised a multicultural and multigenerational staff.

DAVID LUDWIG *****.******.**@*****.*** Page 2

COMMUNITY SERVICE

Congregation Beth Judah, Ventnor, NJ 2002 – 2015

Board of Directors 2002 – 2015

Prayer Leader 2007-2013

Chairperson of the Mainland Programming Committee 2009-2011

Co-Chairperson of Shabbat Together Weekend 2010

Chairperson of the Passover Fund Raiser Committee 2003 – 2006

Prayer Leader at Seashore Gardens Living Center, Pomona, NJ, Fall 2011

Atlantic City Marathon, Atlantic City, NJ 2011

Teacher’s Assistant Physiology 2151, Richard Stockton College, Pomona, NJ, Spring 2011

Secretary of the Board of Trustees, Trocki Jewish Community Day School,

Egg Harbor Twp., NJ March 2009 – June 2010

Jewish Community Day School, Northfield, NJ 2004-2009

Treasurer of the Board of Trustees 2006-2009

Member of Board of Trustees 2004-2006

Co-Chair of the Parent Teacher Association Memorial Day Yard Sale 2004 - 2005

This event raised $2,000 in 2004 and $5,000 in $2005

Little League Baseball Assistant Coach, Northfield, NJ 2006-2009

DAVID LUDWIG *****.******.**@*****.*** Page 3



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