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Supply Chain Manager

Cairo, Cairo Governorate, Egypt
May 30, 2018

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Tel. No. ********, Mobile # 010*-*******,

Bicho American City, Zahraa El-Maadi

Heba M. Moustafa


Name: Heba Mohamed Mostafa

Nationality: Egyptian

Tel.: 25403048

Mobile 010*-*******


Seeking a challenging and growth oriented position where my interpersonal skills can be best utilized. With good command over English and nuts for writing makes me achieve my goal.



Problem solving skills

Written and verbal communication skills

Self-motivation and ability to take the initiative

Ability to work well under pressure

I.T. skills including experience in Microsoft Office (Word, Excel, Powerpoint)

Good organization, with attention to detail

Teamwork skills


I believe I am very capable of organizing people and managing the logistics of running a company. I am keen on all aspects of business, but am particularly interested in Supply Chain Management. I feel I am a good communicator and wish to develop my teamwork.



B.A., Mass Communication, Public Relations & Advertising, Cairo University


2017 Starts EMBA at Arab Academy for Science, Technology & Maritime


PMP Course, HPA


Supply Chain Diploma, HPA


Supply Chain Management, Arab Academy for Science, Technology & Maritime Transport


London Chamber of Commerce & Industry Diploma


Cambridge Certificate in International Business & Trade Diploma




March 2004 – Present Supply Chain Manager at Zeta Pharma

Mar. 2015 - Mar. 2017 Procurement Manager at October Pharma

Oct. 2004 – Mar. 2015

Supply Chain Section Head at October Pharma

Dec. 1999 – Jan.2004

Office Manageress at Thames Water International

Dec. 1998 – Dec. 1999

Executive Secretary for Purchasing Dept. at Bristol Myers Squibb

Aug. 1997 – Nov.1998

Office Manageress at A & M Contracting

Oct.1994 – Nov.1996

El-Safa for Import & Export


March 2017 – Present Supply Chain Manager

Duties and Tasks:

Develop demand forecasts (operational forecasts) at multiple levels of aggregation for multiple time horizons in coordination with SOP.(Sales and Operation planning meeting)

Review historical sales trends, research demand drivers, prepare forecast data and evaluate forecast results.

Coordinate cross-functional activities to reconcile significant variances and refine the forecast model to reflect updated sales and marketing activities.

Provide input to the production planning in developing inventory strategies on existing items, new products, and product phase-outs.

Closely coordinate and communicate with Marketing and sales action plans with supply planning and production Team.

Maintaining the stock level of finished goods and constituents at the agreed level with the Top Management.

Supervise preparation, Creation and execution of MRP.

Strategic sourcing activities

Foreign purchasing and cost Reduction Objectives achieving per each year.

Supervise all logistics activities for all imported items.

Supervise all inventories activities, and maintain the records updated.


Supply Chain Section Head at October Pharma

Duties and Tasks:

Follow up production committee; prepare reports, charts and printing various copies to be distributed to committee members;

Sending samples specifications to new suppliers to get quotation, COA, MOA and samples;

Sending COA and samples received from suppliers to Quality Control and/or Research & Developing department to get their approval;

Prepare Importation plan to be approved from MOH according to the sales forecast;

Negotiate prices and terms of payments with suppliers;

Sending memorandums to Quality control department to arrange for Ministry of Health Auditor to attend mix and weight of drugs indoor and/or outdoor;

Follow up courier companies for delayed items to solve any problems might occur;

Preparing and sending toll manufacture requests to certain companies asking first for availability and sending all required details such as batch size, batch number, manufacture date, expiry date…etc;

Follow up other employee's attendance. Inventories, orders, and maintain office supplies;

Greets visitors and answers telephone, takes messages and replies to questions in accordance with general instructions;

Follow up pending correspondence with other departments Translating and typing monthly report for all staff;

Prepare forecast reports.

Dec. 1999 – Jan.2004

Office Manageress at Thames Water International

Duties and Tasks:

Handle managers office budget and recommends cost reduction programs;

Handle incoming & outgoing accounts and handle petty cash;

Establish database for customers and outside vendors;

Ensure distributions of necessary documents to the concerned. Screen incoming calls, correspondence, and responds independently when possible;

Arrange for company events by arranging for facilities and caterer, announcement and invitations within the assigned budget; Prepares events agenda and arranges for minutes and documentation. Prepares confidential correspondence and reports;

Arranges detailed travel plans, routes, and gathers needed for travel related meeting, handling visa arrangements, work permits issuance & renewal preparing all kinds of expense notes & advance payments.

Dec. 1998 – Dec. 1999

Executive Secretary for Purchasing Dept. at Bristol Myers Squibb

Duties and Tasks:

Compile & analyze data & supporting information for special projects/reports. Independently prepare correspondences & memos for signature;

Coordinate activities between the office, direct reports & senior staff. Effectively handle all office logistics & Ensures the smooth running of the office operations;

Develop detailed itineraries of visits & schedule/initiate all travel arrangements. Responsible for contacting outside organizations & arranging/confirming dates for meetings;

Attending meetings & taking minutes;

Follow up pending correspondence with other departments;

Translate for Arabic to English & Vise versa;

Prepare forecast reports. Ensure protection & security of files & records.

Aug. 1997 – Nov.1998

Office Manageress at A & M Contracting

Duties and Tasks:

Book-keeping, filing systems, supplies order. Maintains and establishes an updated filing system and database;

Operates software applications, especially MS Office;

Prepares correspondence for Chairman and responds independently when needed. Manages the daily calendar for Chairman and coordinates scheduled appointments;

Maintains procedures for systematic withholding of documents, retrieval and disposal of records;

Arranges detailed travel plans;

Prepare agendas & minutes of meetings in addition to staff memos;

Assist in arranging & coordinating events, conferences & meetings. Assist in preparing presentations & promotional materials.

Oct.1994 – Nov.1996

El-Safa for Import & Export

Duties and Tasks:

Establish database for customers and outside vendors;

Follow up other employee's attendance;

Prepares confidential correspondence;

Order office supplies & stationary, ensuring that the office is well stocked & equipped all the time;

Assist in monitoring the use of office supplies & stationary;

Coordinates the repair & maintenance of office supplies & equipment;

Provides secretarial & clerical assistance which includes but not limited to preparation of word documents, excel sheets, power point presentation;

Internet research & translation of documents.


Microsoft certificates;

Dos, Win Word, Excel, Power Point, Print Shop, Project 98 and Internet.


Oracle and Access

Enterprise Resource Planning:


Internal Training

Stock Rotation, CAPA, Six Sigma Over View, Presentation Skills, TOT, Pyramids of Success,

Change Control, Risk Assessment, Ideal Model of Changing, Management of Conflict


Speak Write Read

Arabic Mother tongue

English Excellent Excellent Excellent

French Good Good Good


Skill in assembling data required for answering inquiries & for preparation of reports, presentations & handouts

Skill in identifying inaccuracies in written communication & in taking corrective action

Skill in making the most efficient use of time

Ability to resolve schedule conflicts & determine correspondence needing manager’s attention

Ability to work under stress. Very good follow up skills, an eye for details. Well organized

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