BELINDA G. IRVIN

Elk Grove, CA *****

916-***-**** - Cell

ac5o9v@r.postjobfree.com

OBJECTIVE

To secure a Business System Analyst position utilizing IT Healthcare & Revenue Cycle software application expertise in all areas of Data Integration for implementations including crosswalk, gap analysis, EPIC EHR implementations and all areas of testing and data validation including Unit, Functional, Integration, UAT, Regression, Performance and QA. Use Agile Methodology.

SOFTWARE APPLICATION IMPLEMENTATION / UPGRADE EXPERIENCE

ACUITY APOLLO CBORD Centricity/PACS CVIS (Centricity Cardiovascular Information System) Clairvia ECIN (Allscripts) EPIC Migration eSCRIPTION MS4

ECare Mgr. (ICU) LYNX (CPoint, EPoint & IPoint) MEDILINKS (Rehab & Respiratory Therapy) WORx Pharmacy MIDAS MUSE Cardiology NAVICARE OnBase PASSPORT

PowerPath Powerscribe 360 PYXIS (Pharmacy) Sight of Care SHIPER Clinical

MEDIWARE Surgery Sunquest LABORATORY Sunquest RADIOLOGY T-System

PROFESSIONAL EXPERIENCE

SUTTER HEALTH Rancho Cordova, CA (2/2018 – 5/2018)

TEST SUBJECT MATTER EXPERT – QA ANALYST 3

Test Subject Matter Expert (SME) for enterprise releases. Works with Release Owner and Project Managers to manage all testing aspects of the releases including test strategy and plan, managing ALM access and training, conducting test kick-off meetings per phase, facilitating daily test defect calls and test execution, developing Test Summary and publish Dashboard reports. Assumes leadership role in project management of tasks.

COGNITIVE MEDICAL SYSTEMS Rancho Cordova, CA (5/2017 – 1/2018)

SENIOR BUSINESS SYSTEMS ANALYST – Health Net Federal Systems

Acts as a lead & liaison over a team of business systems analysts, as necessary managing analytical resources, scheduling project work, assigning projects and tasks to team members and reporting overall team status and accomplishments to management.

Requirements Elicitation; Triage & report defects via ALM. Research & gather details.

Works directly with external customers in implementing new technology and problem solving. Issue & Risk Management identifying, escalating, prioritizing & mitigating.

Requirements Management to create and maintain baselines and traceability.

Develops and/or reviews departmental business system requirements, business systems design documents, customer acceptance test plans and post implementation plans.

Change Management to assess, identify and manage system changes in Production.

Facilitate & prepare to lead workshops (e.g. JAD) and information gathering sessions.

Scope Management to define and manage business expectations & identify changes needed to resolve complex problems; working within cross functional teams.

Experience in Agile Methodology. Document business & application workflow.

UC DAVIS MEDICAL CENTER Sacramento, CA (11/2016 – 2/2017)

CLINICAL SYSTEM ANALYST / BUSINESS ANALYST

Provide hands-on technical support for hardware, operating system and the complex clinical system in a hospital & clinical environment. Diagnose hardware, operating system and application problems; coordinate solutions and escalate to vendors.

Coordinate, perform and document testing of new or upgraded software applications to validate software functionality prior to implementation. Coordinate &install new or upgraded application software in conjunction with appropriate IT units to complete tasks associated with implementation of new releases. Assist with Go-Live planning & support.

BELINDA G. IRVIN

Elk Grove, CA 95758

916-***-**** - Cell

ac5o9v@r.postjobfree.com

PROFESSIONAL EXPERIENCE – Cont’d

APPLE Elk Grove, CA (5/2016 – 10/2016)

APPLICATION ANALYST

Functional Test, validation and troubleshooting of software upgrades for all of the Apple products deployed throughout the United States. Utilize SAP GUI for JAVA interface to establish global connections to the Production system. Used Global Service Exchange (GSX) application to monitor Help Desk escalations and Track Build & Release Defects.

SUTTER HEALTH Mather, CA (5/2004 – 4/2015)

BUSINESS ANALYST / QA TESTER

Test and support enterprise-wide implementations for 18 hospitals of Revenue Cycle Ambulatory and Clinical applications. Work with developers and system integration team to setup and confirm ADT, Orders, Results & Billing data. EPIC EHR migration and implementation. Create high level business requirements for inclusion in specs.

Experience in Electronic Health Care Record Systems & Health Care It environment.

Act as a liaison between client and technical solutions and support groups. Elicit, analyze, document and validate client requirements utilizing advanced communication skills. Worked on multiple projects simultaneously enterprise wide.

Develop requirements specifications applying extensive knowledge of the client’s business and industry policies and procedures. Lead training of clients and peers.

Coordinate and execute Change Management requirements management processes.

Develop and maintain external and internal relations in support of the management of scope and expectations. Participate in gap analysis for proposals, feasibility studies, implementations and new business development. Understands SDLC methodology.

Utilize Agile / Scrum Methodology. Provide advice on methods to improve business processes as a team leader and a team member. EDI mapping & analysis via HL7.

Experience in Agile Methodology. Knowledge of relational database designs.

Crosswalk, gap analysis for all areas of testing and data validation including Unit, Functional, Integration, UAT, Performance and Regression. Data validation on the frontend via ADT & Order Communication. Backend data validation & setup via HL7.

HL7 Setup and validation of Order, Results and Billing interfaces for Sunquest Laboratory, PowerPath Pathology, ICU, Cardiology, Chemotherapy, ER, Pharmacy, Infusion, Radiology, Powerscribe 360, Rehabilitation and Respiratory Therapy.

Setup and validate Outbound ADT data, Orders, Results, and Charges sent to eGate in Test & Production for Epic & Legacy applications. Validate Order Communication data.

Setup and validate Inbound ADT data, Orders, Results, and Charges received from eGate in Test and Production for Epic EHR and Legacy applications. Experience in all phases of SDLC; including Functional, Integration, UAT, Regression and Performance testing.

Track & report defects related to migration, build and release issues. Utilize software testing methodology. Validate front-end and back-end data via HL7 (Health Level-7).

Billing & Carrier Code data validation. Work with Central Billing Office, Project Managers, affiliated downstream applications and users to validate Medi-Cal file maintenance. Test & promote Medi-Cal software upgrades to Production environment.

Create test plan and test cases after conferring with the developers to ensure the enterprise wide testing is thorough; noting the impact on downstream applications.

Enterprise wide end-to-end system integration testing; observing quality & performance.

Facilitate & prepare to lead workshops (e.g. JAD) and information gathering sessions.

Work with customers on Service Level Agreements (SLAs) & report scope deviations.

BELINDA G. IRVIN

Elk Grove, CA 95758

916-***-**** - Cell

ac5o9v@r.postjobfree.com

PROFESSIONAL EXPERIENCE – Cont’d

SUTTER HEALTH Mather, CA (5/2004 – 4/2015)

BUSINESS ANALYST / QA TESTER

Perform quality review and gap analysis for new system implementations. Check upcoming Change Management releases and changes to identify critical changes impacting system availability & use. Implement HL7 file maintenance and validation.

Lead the deployment of new modules, upgrades, fixes, installations and migrations. Participate in the design, build and implementation of critical mass.

Executed transition to operations functions for moderate to complex enterprise wide

Solutions. Confirmed Clinical and QA teams completed functional testing prior to migration of changes to Production environment.

DST INNOVIS El Dorado Hills, CA (10/2003 - 4/2004)

QUALITY ASSURANCE ANALYST

Product Test/Quality Assurance support for DIRECTV’s web-based system using ORACLE RDBMS, Java J2EE, BEA Web-logic application servers and XML based middleware. Client/web server testing. Post evaluations for functional test.

Design, execute and maintain manual and automated test procedures. Verify defects.

TASQ TECHNOLOGY Rocklin, CA (1/2002 – 9/2003)

TECHNICAL SUPPORT ANALYST

Support software and hardware problems for PC operation and peripheral components in U.S. & worldwide. Problem resolution & troubleshooting for external users. Test, schedule & implement software releases, upgrades & defect fixes. TCP/IP connectivity.

EDS (ELECTRONIC DATA SYSTEMS) Sacramento, CA (11/1997 –12/2001)

BUSINESS SYSTEMS ANALYST / QA TESTER

Monitor systems for data quality, efficiency &data integrity for Medi-Cal healthcare system. Provide critical system analysis, design review, development, documentation & configuration as well as test the product. Rotating 24 On-Call support.

Use hospital inpatient, outpatient operations and financial software to test the First Health & Liberty Mutual data. Act as a liaison between customer & client.

Execute Software Test & Integration & Regression Test. SQL database query and automated testing. Maintain, write and test software test requirements, write software specification and track defects. Execute database maintenance.

Write Test Scripts & Test Plans. Test and promote program changes to Production.

EDUCATION / SECURITY CLEARANCE

CERTIFIED SOFTWARE QUALITY ASSURANCE ANALYST – SATI Technical College

CERTIFIED SOFTWARE QUALITY ASSURANCE ENGINEERING – SATI Tech College

Knowledge of BABOK (Business Analyst Book of Knowledge), ALM

SECRET CLEARANCE

REFERENCES

AVAILABLE UPON REQUEST

Contact this candidate