Eric Garcia
Marietta Ga. *****
********@*****.***
OBJECTIVE
As a recent graduate my objective is to obtain a career opportunity where I can utilize the skills I learned in various fields and contribute to the growth of the organization. Analyzing and summarizing data, auditing for accuracy, along reviewing trends to identify opportunities are some of the strengths I poses. I am looking forward on being a contributing member to a successful team.
EDUCATION
Kennesaw State University - Kennesaw, Ga.
Bachelor of Business Administration in Accounting, 2016
SKILLS
Computer
Microsoft Office – Word, PowerPoint, Strong Excel Skills
SQL Server knowledge
Intermediate Web development skills
HTML, JavaScript
IT troubleshooting software problems
Help desk support
Other
Goal oriented, self-motivated with strong work ethics, with a “Can Do Attitude”
Data Analytics & Reporting (historical reporting), Identifying YoY trends, building reports from scratch
Knowledge in creating formulas that enhance & improve reporting’s
Audit & compliance
Real time adherence monitoring, Scheduling, Forecasting
Analyzing data, historical data comparison.
Identifying trends and utilizing data to support potential growth & development. Using data to tell a story
Exceptional customer service abilities developed in corporate environment.
KPI Reporting
Management
FOREIGN LANGUAGE
Reading and speaking fluency in Spanish
WORK EXPERIENCE
E-commerce Processing Manager August 2008 - Present
Aarons Sales & Lease, Kennesaw GA
Manage the e-commerce processing department for our call center, which supports over 1,800 locations across the US, verify, validate and confirm data. Create new reporting, run reports on a daily basis, maintaining historical data for monthly/Quarterly/year to date comparison, year over year. Analyzing data for online customer trends and making decisions based on the data gathered. KPI reporting, training and coaching associates, providing data to help associates achieve personal and company goals. Audit data for accuracy, create & manager reports utilizing pivot tables to summarize large amount of data. Real time adherence monitoring. Analyzing and troubleshooting department and application issues.
Temporary position May 2008 – August 2008
Randstad, Kennesaw GA
Clerical data entry, filing, faxing scanning
Supervisor June 2005 – January 2008
Gonzales Industrial, San Fernando CA
Bilingual team lead role for a subcontractor job duties consisted in appointment scheduling, workflow management. Inventory control, purchasing, shipping and receiving, payroll.
Bookstore associate January 2004 - December 2004
Los Angeles Valley College, Valley Glen CA
Job description was pulling orders, submitting new orders for approval. Stocking and maintaining Inventory in the floor organized. Returned books helped with financial aid purchases.