Eric Garcia

Marietta Ga. *****

ac5o8f@r.postjobfree.com

678-***-****

OBJECTIVE

As a recent graduate my objective is to obtain a career opportunity where I can utilize the skills I learned in various fields and contribute to the growth of the organization. Analyzing and summarizing data, auditing for accuracy, along reviewing trends to identify opportunities are some of the strengths I poses. I am looking forward on being a contributing member to a successful team.

EDUCATION

Kennesaw State University - Kennesaw, Ga.

Bachelor of Business Administration in Accounting, 2016

SKILLS

Computer

Microsoft Office – Word, PowerPoint, Strong Excel Skills

SQL Server knowledge

Intermediate Web development skills

HTML, JavaScript

IT troubleshooting software problems

Help desk support

Other

Goal oriented, self-motivated with strong work ethics, with a “Can Do Attitude”

Data Analytics & Reporting (historical reporting), Identifying YoY trends, building reports from scratch

Knowledge in creating formulas that enhance & improve reporting’s

Audit & compliance

Real time adherence monitoring, Scheduling, Forecasting

Analyzing data, historical data comparison.

Identifying trends and utilizing data to support potential growth & development. Using data to tell a story

Exceptional customer service abilities developed in corporate environment.

KPI Reporting

Management

FOREIGN LANGUAGE

Reading and speaking fluency in Spanish

WORK EXPERIENCE

E-commerce Processing Manager August 2008 - Present

Aarons Sales & Lease, Kennesaw GA

Manage the e-commerce processing department for our call center, which supports over 1,800 locations across the US, verify, validate and confirm data. Create new reporting, run reports on a daily basis, maintaining historical data for monthly/Quarterly/year to date comparison, year over year. Analyzing data for online customer trends and making decisions based on the data gathered. KPI reporting, training and coaching associates, providing data to help associates achieve personal and company goals. Audit data for accuracy, create & manager reports utilizing pivot tables to summarize large amount of data. Real time adherence monitoring. Analyzing and troubleshooting department and application issues.

Temporary position May 2008 – August 2008

Randstad, Kennesaw GA

Clerical data entry, filing, faxing scanning

Supervisor June 2005 – January 2008

Gonzales Industrial, San Fernando CA

Bilingual team lead role for a subcontractor job duties consisted in appointment scheduling, workflow management. Inventory control, purchasing, shipping and receiving, payroll.

Bookstore associate January 2004 - December 2004

Los Angeles Valley College, Valley Glen CA

Job description was pulling orders, submitting new orders for approval. Stocking and maintaining Inventory in the floor organized. Returned books helped with financial aid purchases.

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