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Real Estate

United States
May 31, 2018

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Amy Nash

803-***-**** Columbia, SC 29072

Real Estate Specialist & Team Leader

PERFORMANCE GAINS GROWTH BUSINESS LIAISON TRAINING LOAN CLOSING REAL ESTATE FINANCE BANKING ESCROW LEASING ASSET MANAGEMENT LOAN ADMINISTRATION Inspiring peer leader, trainer and coach with a history of success energizing teams and streamlining processes to achieve ambitious business objectives with uncompromising accuracy in a fast-paced environment. Strengths: Customer Service ~ Creative Problem Solving ~ Project Management ~ Strategic Partnerships ~ Dodd-Frank Act ~ Loan Review Flood Policies ~ Risk Management ~ Commercial Real Estate ~ Training & Mentoring ~ M&A ~ Deadlines ~ Due Diligence ~ Loan Renewals Commercial Mortgage Loan Applications ~ Package Loan Request ~ Secondary Markets ~ Banking Principles ~ Organization ~ Compliance Technology: ARTA, Director, LaserPro, Microsoft Office Suite (Excel, Outlook, Word), Navigator & SoftPro PROFESSIONAL EXPERIENCE

SOUTH STATE BANK – Columbia, SC 2007-Present

Loan Closer – Commercial Real Estate

Deliver the highest level of service while improving processes and workflow in a pivotal role as commercial real estate loan closer. Leverage expertise in training, decision-making and communication to accelerate delivery. Thrive in a fast-paced environment, demonstrating a strong bias to providing peer leadership. Leverage exceptional administrative skills, time management, planning and prioritizing as a top performer in complex commercial loan documentation, poised to take on a larger role with leadership responsibilities. Elevated team performance to support growth of a small community bank through 6+ acquisitions, to a leader in regional banking with $14.5B in assets and 182 locations across SC, NC, GA and VA in 2018.

Contribute to 233% growth, from 3 to 10 loan closers in 10 years, via team integration, training new hires and mentoring interns on complex loan packages including title work, HUD, flood insurance, Dodd-Frank compliance and more.

Rapidly assimilated new information to become an expert on commercial real estate loan closings in new states with expansion of operations across SC, NC and GA through acquisition of 6-8 banking companies.

Consistently ranked as the top performer in the department, often entrusted with the most complex and time-sensitive projects including rush loans and redraws on 70-90 loan packages per month. Accelerated delivery of complex commercial real estate loan documents 91%+, from 3 days to 2 hours, on transactions up to $30M on transactions often involving multiple corporations.

Attained 80x faster turnaround time as a key member of a 3-person pilot team implementing LaserPro (vs. ARTA) software system to automate processes and improve risk management.

Developed comprehensive training materials including screen shots and document templates to smooth M&A transitions.

Perform quality control (QC) of colleagues’ work as informal peer mentor providing expert insights into the process.

Resolve cloud titles or inconsistencies to ensure a smooth closing process and increase customer satisfaction. Attained a 99.99% accuracy rate over 10 years, with just one wiring department exception in 8,400+ loan closings while handling the most complex, deadline-driven assignments. Resolved the exception in about one hour. Amy Nash – Page 2



Elevated team performance via a positive attitude and calm demeanor under fast-paced, highly stressful conditions.

Achieved a 100% accuracy rating on flood exceptions, a standard unmatched by most department members.

Volunteered to assist the Secondary Market team on a 4-month assignment, elevating teamwork and productivity. Won compliments from customers and set a new standard of performance on rush loans, slashing time for delivery from 16 hours to as little as 20 minutes.

Liaise with lenders, agents, the bank, customers, lawyers and in-house legal counsel to reduce friction and ensure a smooth closing process, often through informal education about lending practices and bank policy.

Won several Way Awards for excellence in addition to commendations from the Regional Presidents and Loan Administrators for special projects, including completing 12 complex rush loans for a high-profile client in less than one day.

Co-authored the Commercial Department Policy Manual used to train loan closers companywide. BUIST BYARS PEARCE & TAYLOR – Mt. Pleasant, SC 2004-2007 Commercial Closer (2005-2007) Real Estate Paralegal (2004-2005) Hired as a real estate paralegal and rapidly promoted at a mid-sized boutique law firm specializing in commercial real estate, residential real estate closings, real estate law and commercial litigation. Rapidly developed expertise in diverse issues including HOA issues for large clients in the Charleston/Beaufort area including shared easements, eminent domain, discovery and pleadings materials. Improved accuracy and performance as a versatile professional able to work independently and rapidly acquire new expertise in diverse areas: litigation, HOA issues, consumer closings and commercial real estate closings.

Exceeded expectations as a commercial litigation paralegal and volunteered for greater responsibilities in the real estate industry. Improved accuracy including correcting attorney’s errors from time to time before they impacted the client.

Delivered an extremely high volume of work, executing 20-30 final title policies in less than a week to preserve the firm’s reputation with clients and avoid repercussions.

Foundational experience as paralegal with law firms including Rosen Rosen and Sinkler Haynswoth & Boyd Law Firm. EDUCATION & QUALIFICATIONS

Bachelor of Arts (BA) degree in History


Certificate of Paralegal Studies


Professional Development: Analyzing Financial Statements HMDA Mortgage Lending Understanding the Importance of Bank Prepared Resolutions Principals of Banking Volunteer Newsletter Editor: Lexington Running Group

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