Administrative Assistant

I am currently seeking to procure a job as an office manager or administrative assistant in the Ft. Wayne/Huntington, IN area; while utilizing all of my management, accounting, customer service and Microsoft office experience.

Work Experience

Franciscan Alliance – WorkingWell/ExpressCare Clinic March 2016-Present

Patient Service Representative Valparaiso, IN

oAnswer all incoming calls, register and check out all patients daily, verify insurance, complete deposits and credit card settlements daily, keep lobby and general office areas cleaned and in order

Good Hospitality Services (HRC Hotels, LLC Ownership) – 2007-2016

Hampton Inn LaPorte, IN (managed by Good Hospitality Services, Inc.) November 2015- March 2016

oDirect the overall management and coordination of all property departments to achieve the company’s quality service and profit objectives.

Interim General Manager - Hampton Inn LaPorte, IN October 2015-November 2015

oDirect the overall management and coordination of all property departments to achieve the company’s quality service and profit objectives.

Operations Manager – Hampton Inn & Suites Valparaiso, IN March 2015 - October 2015

oHelped the GM in directing the overall management and coordination of all property departments to achieve the company’s quality service and profit objectives.

Operations Coordinator- Good Hospitality Services Valparaiso, IN February2014 March 2015

oProvided direct support for President, EVP, Director of Engineering, RVPs, and Director of Revenue Management

oTracked and maintained QA calendar; created, distributed, and tracked purchase orders for all operational, capital purchases and construction/renovation projects

oMaintained, reviewed and processed all licenses, permits, agreements, and contracts for all properties

oAssisted HR in administrative work as well as filing all insurance claims for all properties

oWorked directly with EVP on collecting labor reports as well as QA tracking and standards and

oCreated, edited, and distributed development projects

General Manager- EconoLodge Merrillville, IN February 2013– February 2014

oDirected overall management and coordination of all property departments to achieve the company’s quality service and profit objectives.

oEnsured a team centered atmosphere in which employees can perform to the best of their abilities.

oPurchased all items, maintained pool operations, completed invoices and completed payroll

oMaintained guest relations responding to complaints, compliments, and reviews

Accounting Clerk- Corporate Office Valparaiso, IN January 2008 February 2013

oUploaded and submitted payroll; verified timecards, pay rates, vacation hours, etc. for all properties

oCompleted bank reconciliations for accounting manager as well as pulling statements from banks online for all properties

oEntered and tracked daily sales, statistics, deposits, and credit cards for all properties

oEntered invoices, reviewed coding and approved them as well as selecting and processing check s for daily and weekly runs for all properties

Receptionist – Good Hospitality Services Valparaiso, IN January 2007 - January 2008

oProcessed all incoming mail and deliveries

oAnswered and directed all incoming phone calls

oAssisted Operations, Construction, and Accounting departments with correspondence, filing, and other projects as assigned

oKept calendars for President, and all heads of other departments

oData entry for accounting department

TVC Communications, LLC – Sarasota, FL 2006-2007

Receptionist for Sales and Warehouse

oAssist all departments and Regional VP with daily administrative duties

oAnswer, and direct all calls for the entire office

oCollect and enter all Bills of Lading for Warehouse department

oSchedule deliveries and shipments for warehouse with OTR dispatchers

Professional References available upon request

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