Salesforce Advance Admin with Developer skills as well.
Resume:
Phani
ac5o51@r.postjobfree.com
Professional Summary
●7 years of strong experience in Salesforce.com (SFDC) as Developer/Admin for various business domains like Insurance, Manufacturing, Retail and Consulting.
●Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.
●Implemented and configured Salesforce Lightning UI.
●Knowledge on new release of lightning components.
●Worked on translating several VisualForce pages to lightning framework.
●Worked with Avaya CTI for various purposes during the project execution.
●Extensive experience in customization, configuration, integration, Eclipse IDE, Apex, Visual Force and integration tools like Apex Data Loader, Cast iron etc.
●Expertise in Sales force technologies that is, APEX, Visual force, Web services, and APIs.
●Successfully Developed and consumed SOAP Web services.
●Have experience in Siebel to Sales force integration.
●In-depth understanding of CRM business processes that include Forecasting, Campaign management, Lead Management, Order Management, Account Management, Case Management,Apttus CPQ tool and merging management.
●Extensive experience in salesforce.com Setup, Configuration, Customization, Administration, Data Migration and Integration tools like Apex Data Loader and Changesets.
●Created various Custom Reports for standard objects as well as custom objects to give complete detail overview of Customer (Account) Orders, Renewal Forecasting, and Customer Balance Report with Multi-Currency support.
●Extensive experience in creating Roles, Profiles, Page Layouts, Record Type, and Assignment rule Workflow Alerts and Actions, Reports, Dashboards, Outbound messaging, and Approval Workflow.
●Proficient in designing of Custom objects, Custom components, Custom fields, Role based page layouts, Custom Tabs, App Exchange Package & Custom Application, Sandbox data loading and for implementing web services in the application for access to data from different users.
●Strong exposure to Security and sharing rules implementation at object, field, and record level for different users at different levels of organization.
●Worked on Implementation of Security in customizing CRM and Involved in various stages of Software Development Life Cycle including analysis, requirement gathering, architecture design, enhancements, testing, deployment and maintenance of standalone object oriented enterprise applications
●Extensive knowledge in developing stored procedures, functions, Views and Triggers, Complex queries using SQL Server, TSQL and Oracle PL/SQL.
●Informatica Mappings including transformations Aggregator, Joiner, Lookup and SQL.
●Strong knowledge in resolving on-going maintenance issues and bug fixes; monitoring Informatica sessions as well as performance tuning of mappings and sessions.
●Expertise in Data archival and Data migration, ad-hoc reporting and code utilizing SAS on UNIX and Windows Environments.
●Hands-on experience in various phases Software Development Life Cycle (SDLC)
●Strong expertise in Vlocity component development and well versed with the functions of the card framework in the insurance vertical.
●Well versed with migration of Vlocity components using Data Packs and manage connected Orgs.
Technical Skill set:
Salesforce.com
Sales force CRM, Apex Triggers, Apex Classes / Controllers, Visual Force Pages/Components, Apex Web Services, SOSL, SOQL, Case Management Custom Objects Reports, Dashboards, Workflow and Approval,Changesets
Custom Integration
Field updates reports, Custom objects, Custom settings, Custom labels, Tabs, Account management, Contact management, Email services, Security controls, App Exchange, Package & Custom Application and Sandbox Data loading
Force.com Tools
Force.com IDE, Force.com API tools (Data Loader), Force.com Explorer, Force.com Migration Tool, Sales force Workbench, Force.com, Data.com
Web Technologies
HTML, WSDL, XML, Java Script, JQuery, DOM, SOAP, REST, API and AJAX.
Version controllers:
Tortoise SVN, GitHub
Certifications:
Salesforce.com Certified PlatformDeveloper - 1
Salesforce.com Certified Force.com Administrator (ADM 201)
Vlocity Certified Insurance Developer
Professional Experience:
Revenuewell Oct 2017 to Present
Lake Forest
Salesforce Developer/Administrator
Responsibilities:
●Administrated and monitored the company’s Salesforce CRM application. Created the workflows for automated lead routing, lead escalation and email alert
●Created Profiles, Roles based on Organization role hierarchy and implemented Record-Level and Field-Level security and configured their sharing settings.
●Involved in gathering customer requirements from business user teams spread over the Sales, Marketing and Customer service.
●Involved in creating gap analysis document, clearly identifying the data, business process and work flows of the organization with respect to salesforce.com implementation.
●Developed and Customizing salesforce.com application based on the user needs.
●Developed field & page layout customization for the standard objects like Account, contact, Leads.
●Maintained and gave permissions to communication templates based on Profiles.
●Performed Data Analysis and migrated data from SQL Server database to sales force.
●Involved in Accounts Merging, maintaining Public Groups.
●Created Reports and Dashboards as per the customer requirements.
●Worked on Record Types, Validation Rules, Triggers and Page Layouts.
●Worked with senior team members to analyze of each product and its competitor, to integrate new product, and optimize existing products.
●Imported accounts and contacts data through Import Wizard.
●Worked on data migration from databases to SFDC using Data Loader.
●Build the organization’s role hierarchy by adding the Roles as per the organization structure and created custom profiles to satisfy the organization’s hierarchy.
●Performing the Risk Analysis and Cost Assessment for the Project implementation.
●Created Workflow Rules, Page Layouts, Approval Process, Tasks, Email Alerts, Field Updates and Outbound Messages to manage the Workflow & Approvals.
●Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Opportunities, Quotes, Activities, Dashboards and Reports.
●Created new custom objects, assigned fields, custom tabs, components, custom reports.
●Created custom Reports based on business need and associated them to Dashboard.
●Customizing Company Profile, Security Controls and Communication Templates of the organization as per the organization requirements.
Accenture Feb 2017 to Oct 2017
Metlife NY
Vlocity / Salesforce Developer/Administrator
Responsibilities:
●Design and development of card/layouts based on user stories using Vlocity application framework for insurance vertical at Metlife Dental.
●Involved in defect triage during user acceptance testing phase and completed the work in a timely manner.
●Involved in Debugging of various defects and worked as a lead for a team of 4 for fixes various web services and user interface issues/changes.
●Well versed with custom HTML templates for use in Vlocity Cards and Omniscripts.
●Successfully deployed all the Vlocity/Salesforce components using Vlocity Data Packs through managed org connections and Changesets to Production Environment.
●Designed and Developed complex integrations using BULK API, SOAP and REST API - Both Web Service Callouts and custom web Services at Metlife.
●Successfully completed Vlocity Rapid Enablement program with Vlocity at San Francisco HQ and the Vlocity insurance developer certification.
●Complete understanding of solution design document for implementation of the project work.
●Working on migration of Vlocity Components using Data Packs and Salesforce components using Changesets.
●Designed and developed Lightning pages for campaigns using Salesforce Lightning Design System.
●Experience in creating Lightning Components and used Lightning Design System to convert existing Visualforce pages to lightning components
● Experience in building reusable UI components and pages with Lightning component framework.
●Also embed Lightning Components in Visual force page by using new Lightning Out feature by event-driven programming.
●Developed Apex classes and triggers to connect the campaign member’s data to the marketing cloud journey builder API using Eclipse IDE.
●Organized daily scrum meetings to review user stories and progress.
●Coordinated with Marketing Cloud Consultant, End client and Offshore development team in an agile environment.
●Preparing the documentation of the project.
Environment: Vlocity App Framework, Changesets, SOAP&REST API, Apex, VisualForce& HTML templates.SandBox & Production Environment.
Pearson Educational Services, NJ Jun 2015 to Jan 2017
SalesforceDeveloper/Administrator
Responsibilities:
●Worked extensively on APEX Triggers, APEX Classes, Apex Test Classes, Visual force pages to fulfill various business requirements.
●Developed the business logic of the application using APEX classes.
●Expertise in coordination between Technical team, Functional team, Business Functions, and System Integrators to drive Apttus implementations.
●Administered CPQ requirements for clients on Steelbrick and hands-on experience on SalesforceLightning.
●Implement and configure the quote and product generation system – Salesforce CPQ/SteelBrick
●Steelbrick for client use including customizations to meet our clients' desired business processes, reports and dashboards.
●UI/UX Design and Front End Development of a price quoting web app within Salesforce.
●Customized existing Visual force to align with Salesforce new Lightning UI experience.
●Designed the application to be created module wise using the schema builder.
●Implemented REST API to retrieve the recent items on the customer portal VF page.
●Designed and developed Database migration scripts and execute migration plan from Siebel to Sales force.
●Prepared the Visual force pages with the needed UI designs.
●Performing the UI related activities including Page layout configuration.
●Worked on the Web Services for enabling the data to be used outside the domain.
●Made the configurations in the applications time to time as per the requirement gathering.
●Gather existing functionality and features in Siebel and re-create them in Sales force.
●Created and deployed various Triggers, Apex classes and Visual force pages as part of the implementation.
●Customized page layouts for Opportunity, Contacts, and Accounts depending upon user profiles and created permission sets where necessary.
●Making the timely data management using the Data Loader tool and thus making the insert, delete, upsert operation on the data.
●Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
●Constructed new sandbox Plan and assembled all the Requirements for Project.
●Deployed Configurations and Code between Sales force Environments through various deployment tools like Force.com IDE, Snapshot, Ant Scripts, Cruise Control, and Change
●Involved in Working with Standard Sales force features like Objects, Workflows, Record Types, Page layouts, Workflow Rules, Case Assignment Rules, and Escalation rules, Validation rules, Profiles, Roles, Reports and Dashboards etc.
●Involved in Custom Integration of Outbound Messages, Workflow & Approvals, Reports, Custom Objects and Tabs, Email Services Security Controls, App Exchange Package &Custom Application, Sandbox data loading.
●Customized page layouts for Opportunity, Contacts, and Accounts depending upon user profiles and created permission sets where necessary.
●Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
●Preparing the documentation of the project.
●Have experience in working in Agile Project.
●Performing the mass data activities in the organization.
●Programmed the various automated functionalities using the triggers in the combination if the related classes.
Environment: Visual Force, Apex, SOQL, WSDL, HTML, JQuery, Java Script, Integration, SOAP, REST API, and AJAX.
Wolters kluwer, Kennesaw, GA Oct 2013 - May2015
Sales force Developer/Administrator
Responsibilities:
●Created Custom Controllers to make external web service callouts, validate and insert data.
●Created Visual force pages for customer portal which will override the standard customer portal.
●Working on Salesforce sales cloud, Apttus CPQ tool and Force.com platform to build an Opportunity and Quote/Proposal management module.
●Performed Apttus CPQ related configuration for product setup, approval matrices, approval rules, process builders and flows
●Contributed in development, maintenance and update of Apttus Quote-to-cash cloud-based application built on the salesforce.com cloud application.
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●Programmed the various automated functionalities using the triggers in the combination if the related classes.
●Build Apex classes implementing SOQL statements within Force.com IDE to manage interaction with the database.
●Customized the Dashboards and Report to track usage of productivity and performance of business centers and their sales teams.
●Created new custom objects, assigned fields, designed page layouts, custom tabs, components, Visual force pages, custom reports.
●Designed and deployed the Custom objects, Custom tabs, Pick list, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application.
●Interacted with various business team members to gather and documented the requirements. Implemented the requirements on salesforce.com platform and Force.com IDE Plug-in using Eclipse.
●Created Many-to-Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on the parent.
●Customized page layouts for Opportunity, Contacts and Accounts depending upon user roles and groups.
●Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com subjects. Used it to read, extract and load data from comma separated values (CSV) files.
●Modifying Page layouts and setting the Record Types.
●Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
●Used Sales Force Automation for Sales Lead Management, Opportunity Management, Account and Contact Management, Data Quality Management, Approvals and Workflow.
Environment: Visual Force, Apex, Eclipse, Java Script, SOAP, REST, SOQL, HTML, XML, Data Loader, and Integration.
Perkin Elmer, Boston, MA Aug 2011 - Sep2013
Salesforce.com Developer/Administrator
Responsibilities:
●Performed the role of Salesforce.com Developer and Administrator in the organization.
●Collaborated in requirement gathering, business analysis, for salesforce.com implementation.
●Successfully developed the program plan within the estimated time, effort and quality goals.
●Participated on translating and documentation of business requirements into functional requirements.
●Customized Company Profile, Security & Access Controls and Communication Templates as per the organization requirements.
●Created custom objects, users, custom profiles, page layouts, and record types to meet business guidelines.
●Developed workflows, assignment rules, escalation rules, case teams, support settings, custom settings and other inbuilt functionality.
●Added, configured workflow rules, time triggered workflows, email templates resulting into effective web to lead communication with customers.
●Worked on Eclipse IDE with force.com platform for writing business logic in Apex Programming language.
●Developed cloud computing application using Force.com, Visual Force and Apex Languages.
●Proficient in creating Apex Triggers, Apex classes, Visual force Pages, App Exchange Package & Custom Application, Sandbox data loading and Web services API for implementing web services in the application for access to data from different users.
●Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
●Managed and deployed Salesforce.com CRM solution to multiple departments within the organization.
●Created templates using CSS, approval processes, approval page layouts and defined approval actions on them to automate the processes.
●Implemented Salesforce.com web services client using Sales force web services API, Java, XML and partner WSDL.
●Exported data from legacy system and imported into SFDC through Apex data loader.
●Uploading of fresh leads, contacts, accounts, tasks, opportunities, referrals, etc. through mass update via Informatica cloud.
●Created detailed data mapping document for integrating various systems with Salesforce.com.
●Used the sandbox for testing and migrated the code to the deployment instance after testing.
●Worked on Analytical Snapshots for weekly trend reports.
●Demonstrated knowledge of XML, SQL, HTTP/HTTPS and EAS processes and understood the different Sales force development processes and methodologies.
●Worked with custom Reports and report generation.
●Involved in resolving issues found during Unit Testing& User Acceptance Testing (UAT).
Environment:Saleforce.com CRM, Force.com platform, Apex Classes, Chatter, Visual Force Pages, Controllers, Custom Objects, Custom Tabs, Email Services, Workflow & Approvals, Reports, Security Controls, Eclipse IDE, WSDL, and Windows.
Rimini Street Inc (Offshore), Hyderabad, India Feb 2010 - July2011
Salesforce.com Developer
Responsibilities:
●Performed the roles of Salesforce.com Developer and Administrator in the organization.
●Interviewed the end users, obtained requirements thereby designed, implemented, unit tested, maintained, and troubleshoot the application.
●Created custom objects, Fields, Triggers, workflows and validation rules to manage information on products, orders, and vendors
●Add methods that can be called from Visual force pages to Controller Extensions.
●Created Custom Controllers to make external web service callouts, validate and insert data.
●Specify timers that send Ajax update requests to Force.com according to a specified time interval.
●Used Visual force Templates and Placeholders to encapsulate page elements to be reused across several Visual force pages.
●Used Tabular, Summary and Matrix reports to create Standard reports and Custom reports.
●Created Dashboards and Dashboard Components and implemented multiple levels of Dashboards and scheduled Dashboard refresh.
●Created Many-to-Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on the parent..
●Experience with components, functions and global variables to embed links to default actions for creating new Accounts, Contacts and other standard objects.
●Worked with Global variables and expression language syntax to manipulate data types for conditionally executing operations.
●Worked with Standard Controllers and record identifiers to implement automatic record retrieval and display/update a record's data, bind input fields to new records, display warning and error messages, create links for form processing, place command buttons and create custom messages, implement nested Visualforce pages.
●Worked with Visual force List Controllers to act on a set of records with pagination and iterate over a list of records to produce output in a list.
Environment: Visual Force, Apex, Web services, Data Loader, Java Script, HTML, and AJAX.
Satyam Computers, Bangalore, India June 2009 -Jan 2010
Java Developer
Responsibilities:
●Analyzed the functional specification documents and prepared detailed level design documents.
●Developed and maintained the code using Java, JSP, Struts 1.3
●Extensively used XML for designing and formatting the user Interface.
●Developed the client side scripting using JavaScript.
●Maintained the Tomcat Server.
●Used JDBC to interact with databases where-ever needed.
●Used SQL for creation and modification of the database tables and sequences.
●Prepared various documents which would help in easy understanding and implementation of the software.
●Created System Requirement documents.
●Designed frame work and application architecture.
●Involved in complete SDLC starting from analysis phase, design, development, testing, implementation, production issues and documentation.
●Developed Administrative console using Java, PL/SQL, and HTML.
●Configured Visual Source Safe (Version Control System) like SVN and GitHub.
●Used Java, JSP, Servlets, JavaScript, DHTML, HTML, CSS, XML, Windows, SQL, PL/SQL, MS SQL Server, and Visual Source Safe to develop, test and maintain this application.
●Created Unit Test documents. Involved in integrated testing, load and stress testing.
●Created Views and Indexes for improved performance.
●Worked with Cascading Style Sheets(CSS)
Environment: Java, Struts, Oracle, JDBC, JSP/HTML, JavaScript, Tomcat Server, Toad, and CSS.
Education Qualifications:-
Bachelors in Technology:- Jawaharlal Nehru Technological University, Computer Science.2010
Masters of Science :- University of Illinois, Springfield, Masters in Computer Science . 2016
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