IT Director

Kenneth Dombrowski 917-***-****

Staten Island, NY 10309 *********@*****.***

Maximizing productivity and competitiveness by getting IT projects done right – the first time

Customer-focused technical leader who builds IT organizations that respond with agility to shifting strategic needs. Strong record of success creating synergies between business and technology that help propel a company to the forefront of its market. Engaging communicator, team builder, and mentor who encourages a culture of innovation and collaboration.

MS Virtualization

Team Leadership

Vendor Management

Global Projects

Stakeholder Relations

Cost Control

Risk Management

SAS 70 Compliance

n IT Leadership: Launched international firm’s IT department providing all development life cycle phases for an electronic securities lending platform.

n Concept to Execution: Enabled a new revenue stream by meeting a tight deadline to install and configure network and telecom infrastructure in an overseas location.

n IT Expertise: Completed multiple projects and ensured smooth network operations for complex organizations including All American Technologies, New York Stock Exchange/SIAC, and Dow Jones Telerate Systems.

PROFESSIONAL HISTORY

Regional IT Director n Ebiquity

n 110 William Street, New York, NY n 12/2014 – Present

Independent Marking Analytics Specialists

Director. Manage/Mentor IT Staff (Developers & Hardware Infrastructure)

Infrastructure. Expanded existing systems to grow (Chicago & NYC datacenters).

Budgeting. Maintained and managed IT yearly budgets (software, hardware & staff).

Vendor Management. Maintained business relationships with multiple vendors to support growing company needs.

Cost Analysis. Estimated the strengths and weaknesses of existing datacenter costs and determined options for cost optimization.

Maintained policies and procedures to manage effective equipment and software assets, forecasted budgets for new and IT hardware. Evaluated new technologies for company growth.

VP of IT n World Business Lenders. (Startup Company)

n 120 W 45th Street, New York, NY n 8/2014 – 12/18/2014

Financial Lenders

Recruited by company Director to lead IT support staff / facilities department.

Vendor Management. Developed business relationships with multi vendors to support growing company needs.

VP. Managed IT Staff and Facilities Department. Mentored employees for individual growth.

Acquisitions. Integrated newly acquired companies into the office domain. Utilized hardware and software to accomplish goal. Trained new employees on office rules and regulations.

Infrastructure. Expanded existing systems to accommodate growing company.

Budgeting. Maintained and managed IT & Facilities yearly budgets.

IT Director n Instilend.com/All American Technologies (Startup Company)

n 30 Montgomery St Jersey City, NJ n 01/17/05 – 02/15/14

Provider of Electronic Securities Lending for brokers and institutions

Joined startup company as its first IT professional, and led IT Department through both business growth and challenges to meet evolving goals. Manage 4 developers and interns; report to CTO.

Organizational Leadership. Established IT department including hiring developers, negotiating with vendors, and implementing policies and procedures. Manage and responsible for 2 locations where staff and equipment reside.

KENNETH DOMBROWSKI n 917-***-**** n *********@*****.*** n Page Two

Help Desk Support. Managed a team of 6 Sales/Support Help Desk staff. Establish yearly team goals and objectives. Wrote SLA’s for customer agreement levels. Setup “Confluence” application to share content knowledge and to provide better and faster customer serivce

Liaise with IT business teams in other companies to establish connectivity to our host application.

Business Launch. Played a key role in launching successful new business division in Bermuda providing international securities lending; established all systems to meet communications, CRM, and regulatory reporting requirements.

Disaster Recovery. Ensured business continuity by designing and implementing a secondary cloud-based co-location data center to meet redundancy requirements of clients, and implemented all backup and offsite procedures.

Trade Shows. Strengthen company’s business development efforts by spearheading company’s participation in 2 stock loan conferences with a booth and displays to demonstrate offerings to prospective customers.

Server Creation/Maintenance. Responsible for day to day operations of Windows 2003/2008 servers (Web, Database & Application Server). Maintained cloud servers and cloud offsite backups. Managed office VPN and PC Desktops. Setup a Microsoft Hyper-V virtual server for the purpose of lowering Total Cost of Ownership (TCO) at the disaster location, while still maintaining 99.95% uptime.

Maintained corporate policies and procedure for best IT Practices.

Sr. Network Admin n SIAC /NYSE n 2 MetroTech Cntr Brooklyn, NY n 1993-2005

Subsidiary of New York Stock Exchange providing technical services to stock exchanges

Recruited to fledgling organization to grow Help Desk function and maintain up to 20 servers at peak. Introduced new technologies to support client growth. Transferred to NYSE to provide on-site services to the stock exchange’s networks and infrastructure across 40 departments.

Customer Service. Directed 5-member Help Desk in best practices to deliver consistent uptime of 6 Web servers and 5 Database servers.

Vendor Management. Built productive relationship with ISP firm to swiftly correct website problems.

Project Management. Accelerated productivity by leading installation of new REMEDY Help Desk System running on an NT server and SQL engine.

Help Desk: Managed Help Desk: provided customer service to end users / senior mgnt. Recorded all support issues into Help Desk Tracking DB. Monitored status of open tickets; reassigned when necessary.

Network Administrator/Engineer n CHEMICAL BANK n 95 Wall St New York, NY n 1991-1992

Bank holding company with 39,000 global employees

Served as project leader for installation of 450-node Banyan LAN, working with business leaders to align technology investment with business needs.

Network Administration. Provided a smoothly running network with Banyan v5 / Novell v3.11, and Lotus Notes for 100 users by installing software for LAN backups and integrating Lotus Notes and VAX email through TCPIP routing.

EDUCATION & PROFESSIONAL DEVELOPMENT

A.S., Computer Science, ST. JOHN’S UNIVERSITY – Staten Island, NY, 1986

NYNEX Courses:

LAN/WAN and Alternatives X.25 & SNA Protocol Analysis

MS Windows Server Administration MS Win2000/2003-2008 Administration

TECHNICAL SKILLS

OS: XP, Vista, Windows 7/ 8 /10 & Linux

Office Suites: Office 2003, Office 2007/2010,2013, 2016 & Open Office

Applications: QuickBooks Enterprise,

Backup: Arcserve v5, v6 & v7 for NT / Novell, Sync Sort, Veritas

Email: cc:Mail, Lotus Notes, MS Exchange 2003/2007/2016

Protocols: Ethernet, FastEthernet, and TokenRing, TCPIP, iScsi

Web Servers: Windows 2003, Win 2008, Win 2012

Cloud Services: Cloud Storage & Cloud Servers

Servers: Compaq Proliant, Dell, HP

Routers/VPN: Linksys/Cisco SBS & Cisco & Wireless Technology

Help Desk: Remedy, GWI under Lotus Notes

Video Surveillance Equipment (Cameras and DVRs) & AV Systems

RMM Tools: Packet Trap, ConnectWise & LabTech, Wireshark, SugarCRM

Management Tools: HostMonitor, eSET-Nod32 Virus Console

Tablets: Ipad, Android.

Phone systems: Avaya IP Office, Mitel

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