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Customer Service Sales, Call center

Location:
Noida, Uttar Pradesh, India
Salary:
16 K
Posted:
May 31, 2018

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Resume:

Name

SUDANSHU RAI

Address

Noida sector ** Grihpravesh Buildtech Arvind 302

Cell

+91-888*-******

E-mail

ac5o1k@r.postjobfree.com

Nationality

Indian

Date of birth

**- *une - 1998

Educational Details:

Qualification

Board/University

Passing Year

Percent

High School

CBSE Board

2013

80%

Intermediate

ICSE Board

2015

65%

BA

Pursing in 3rd Year

CCC

NIELIT

2016

Grade D

DCAP

Under SET

2016

Grade A

1 Month Computer Course

Under SET

2016

Grade A

Dip. In Music (Vocal)

BHU

2017

60%

Work Experience: -

Duration- September 2017- June 2018

Name of Organization- DS Infotech

Position Held- Telesales representatives

Activities & Responsibilities: -

Met all targeted levels for Airtel Sales & revenue generation whilst ensuring that the highest level of customer service was delivered

Cold calling customers and converting them into prospective clients

Adhering to the time lines and deadlines assigned by the respective Team leaders

Top Advisor in the Team on a regular basis, won award for team performance.

Obtained best value for money for our clients.

Helped increase customer retention whilst competing with the aggressive, new marketplace

Negotiating, cross selling and upgrading existing account holders

Adhering quality parameters and Increased customer retention for Pre and Postpaid users

Communication and follow up with the customers and also providing them new information regarding various product and services

Reporting and submission to the team leaders for the assigned tasks and daily activities

PERSONAL DETAILS

Languages Known: Hindi, English

Marital Status: Unmarried

Nationality: Indian

Father’s Name: Hemendra Kumar Rai

Mother’s Name: Rekha Rai

Acknowledgment:

I hereby declare that the above information/stated are true to the best of my knowledge and belief.

Date Signature

Place- Delhi



Contact this candidate