Colin Shafer *****.*.******@*****.***
**** ******** ***** *********, ** 44087 Cell: 330-***-****
Summary: I am a goal-driven self-starter and have always excelled in work environments with multiple tasks and deadlines that coincide with one another. With my professional experience in all facets of business with a focus on operations and production, I am looking for a position in which my expertise can be fully utilized and ready to progress forward in my career within a management role.
Professional Experience _
MB Kit Systems Inc Akron, OH
Director of Operations December 2014-Present
Responsible for daily operations and production of a $14 million custom aluminum extrusion company
Restructured daily operations in all departments: production, sales support, engineering, shipping and receiving by implementing mandatory processes and weekly production meetings
Introduced purchasing department to improve efficiencies and sourcing of materials
Oversee all incoming and outgoing inventory totaling $4-$6 million per year
Presently purchasing all outside parts for the company accumulating 5+ million per year
Reduced late orders from backlog of 57 orders totaling $1.2 million to less than 10 orders totaling $45,000
Currently manage a team of 40 full-time and temporary employees and responsible for all hiring
Developed digital program to automate late order screen in production area
On-track to reduce production lead time by 80% year-over-year and trending for a 45% increase in revenue, compared to 20% historical average
In process of tracking LTL carrier shipments for future pricing negotiations to reduce company expenses
FFr Merchandising, Inc. Twinsburg, OH
Project Manager March, 2014 – October, 2014
Responsible for driving the sales cycle for all customers of 2 District Sales Managers, 10 National Account Managers, and 8 Vice Presidents
Design PowerPoint presentations unique to each customer through the utilization of new products based on the project specifications
Create large custom quotes daily for the top tier retailers in the USA, Canada, and Central America
Supervise the project request process through individualized task and activity records
Develop large sales portfolios involving bid sheets, samples, and planograms
Support the Sales Department to ensure that all deadlines and commitments are met for key customers through coordination of pre-sale, project, and post-sale activities
Buckeye Power Sales Twinsburg, OH
Operations/Warehouse Manager and Fulfillment Manager October, 2012 - March, 2014
Oversaw daily operations of four warehouses in Cleveland, Indianapolis, Cincinnati, and Columbus
Resolved a $1,000,000 missing inventory issue and wrote a new corporate procedure manual to remedy the problem
Restructured company-wide receiving process to increase efficiency
Responsible for purchasing and receiving all inventory for the $15,000,000 Consumer Products Department
Conducted company-wide training for fulfillment staff when converting to new ERP Program
Managed all accounts in the Marine and Consumer Products Departments, including initial communications with four regional salesman, creating and placing the PO, receiving, shipping, and invoicing
Accountable for logistics process on a daily basis
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Crown Packaging Bedford Heights, OH
Sales Support Specialists/Logistics Manager 2010- 2012
Researched and discovered new products for current clients, giving them innovative ideas to fit well with the daily functioning of their business
Constructed a new inventory intake process to streamline quarterly audits
Worked with customers to solve problems that occur with their orders in a constructive manner
Obtained daily quotes from suppliers and transportation companies, negotiates pricing and lead times for the optimal outcome
Collaborated closely with the Branch Manager to certify all orders were shipped and billed properly
National City Bank Aurora, OH
Branch Consumer Banker 2008- 2009
Exceeded goals of establishing new accounts on a daily basis while developing relationships with the clients to affirm their confidence to invest in this large bank institution
Hired in a progressive and primary position to grow the branch from an average of $43 million in annual investment income to over $50 million annually.
Responsible for $2.5 million of the $7 million in new business along with meeting/achieving all revenue goals, along with managing and training employees to meet their assigned goals.
Yellow Book USA Cleveland, OH Media Consultant 2007- 2008
Attained and scheduled 10-15 appointments weekly while achieving a minimum of a 20% closure objective with a new established account base
Accomplished a retention rate of 80%+ of $150,000 of revenue acquired over a six month period
Independence Business Supply Cleveland, OH
Logistics Specialist 2003-2007
Conducted meetings with customers daily to thoroughly explain the installation process to major corporations across Northeast Ohio
Managed daily workload in an independently unsupervised environment
Worked with Warehouse Manager daily to go over tasks and ensure that routes were correct and any problems were solved before sent out on delivery.
Education
University of Akron Akron, OH
Bachelor of Science 2000-2003
Major: Business
Computer and Skills
All Microsoft Office Programs
Microsoft Outlook
Microsoft Dynamics/ Navision
GoTo Meeting
Various CRM Programs
Tour de Force
C-Systems
JD Edwards software
7 Years Tow Motor
10 years Shipping/Receiving/LTL
5 Years on the job training
References are Available on Request __