Engineer Network

GABRIEL ONYIEAGHO

Contact Address: **, ********* *****, *** ***** Bello Street, Akiode B/Stop, Ojodu- Lagos. Plot 5 Road 11, Eliminigwe Estate Phase 3 Elenlewo Port Harcourt Telephone: 081********, 080******** E-MAIL: ****************@*****.*** PERSONAL DATA

Sex: Male

Marital Status: Single

Nationality: Nigeria

OBJECTIVE

To increase organizational productivity and goals through effective participation and delivery in any assigned task.

EXPERIENCE

Position – Network Engineer September 2017 – February 2018 Netcom Africa Ltd Sapetro Tower, 1 Adeola Odeku Street, V.I. Lagos Job Responsibilities

Provide Network support to: a)Field Operations b)Customer Support c)Managed Services (Network) d) Onsite Professional Services

Provide onsite Level2 support on: a)Netcom Issue b)Circuit Integration Problem c) Recommendation of solution(s) pending Netcom and Clients approval

Providing documentation and In-house training on : a)Configuration Manual b)Training slides c)Procedures to improve level of response time in resolving Network related issues/problem

Timely updating faults/incident tickets

Updating Client Network Diagrams on changes: a)IP b) Base station relocation c)Equipment

Maintain and update client’s database on ACN Share Point

Maintenance a)Recommend/Create maintenance schedule b)Provide remote/onsite support during the activity

Monitoring a) Circuit monitoring, fine tuning, alerts, network traffic and usage to ensure optimal network operation

Run diagnostics to forecast performance thresholds

Perform analysis of network efficiency, traffic routing and troubleshoot network/system failures

Position – Network Implementation/Integration& Support Engineer April - Sept 2017 ipNX Nigeria Ltd 4,Balarabe Musa Crescent, Victoria Island, Lagos Job Responsibilities

Provide technical expertise and leadership in the area of IP network design, implementation, optimization and maintenance to support voice, data and/or video networks in differing stages

Identify and implement equipment and solutions for creating and supporting IP networks for a variety of environments that require the use of wired and wireless transmission technologies

Work closely with related departments, partners and Vendors to deliver high quality and reliable network performance.

Install, configure, maintain, and support network equipment and network operating systems (e.g., routers, wireless radio (licensed and unlicensed), switches, and/or port connectors).

Analyze and Monitor network traffic and usage to ensure optimal network operation

Perform analysis of network efficiency, traffic routing and troubleshoot network/system failures

Position – Field/Consumer Support Engineer July 2013 - April 2017 Swift Networks Ltd 31, Saka Tinubu Street, Victoria Island, Lagos Job Responsibilities

Technical and Consumer key point man between swift and clients at Chevron Escravos Terminal

Engaging in research activities for new market opportunities in order to increase sales volume

Maintain and develop relationships with existing customers in person or via phone calls and emails

Analyze customer needs and identify product to fit needs, desires and budget.

Resolves customer complaints by investigating problems, developing solutions and preparing reports.

Responsible for ensuring uptime at assigned pops and also manage and ensure that Proactive testing, fault diagnostics, monitoring and resolution are carried out

NSYC- Bosso Local Govt Secretariat Bosso Niger State 2011-2012 Internship Intercontinental Bank Plc Regional Head Office Ligali Ayorinde, V.I 2009-2010 EDUCATION

2010 (B.Eng) Computer Engineering (Second Class Upper Division), University of Benin, Benin City

2004 (WASSCE) Lagos State Government Secondary School, Ijanikin- Lagos (Senior School Certificate Examination)

SKILLS/KNOWLEDGE

Knowledge in configuration, installation, maintenance of standard telecoms equipment (routers, switches, multiplexers, AP/Wi-fi, controllers, modem)

Knowledge in Microsoft Office Applications as a tool requirement for creating reports and statistics

Experience in IT/LAN troubleshooting/isolation/restoration

Knowledge of Quality Health Safety Environment

Superb interpersonal skills with new and existing customers

Strong Oral and written communication skills

Can work with minimum supervision

Good team player

Use of test tools, Network Monitoring Applications, good use of remote control tools, Ethernet test equipment, and identify new tools to aid in performance verification/testing

CERTIFICATIONS

CCNA – Cisco Certified Network Associate (Routing and Switching)

CCNP – Cisco Certified Network Professional

CCNA – Cisco Certified Network Associate (Security-In View) HOBBIES

Sports, Music, Movies and Outings with friends

REFEREES

Available on Request

Contact this candidate