Quality

Ashley Newcomb

*** ***** **** ******, *******, IN 47274

Phone: 812-***-****

Email: **************@*****.***

Summary

Dependable Quality Technician with 10+ years of experience in Quality, Leadership, and Team Management. Skilled at managing Quality Assurance and Continuous Improvement, Shipping and Receiving operations, Inbound Warehouse appointment scheduling, Customer and Supplier relations, Safety & Compliance, Six Sigma, Power Equipment Training and Certification, data collection and reporting, as well as coordination and completion of special projects. Very self-driven, motivated, and goal-oriented.

Work Experience

CUMMINS / SOUTHERN INDIANA LOGISTICS CENTER / CES QUALITY TECHNICIAN

06.2017 - PRESENT

Non-Conforming Material (NCM) Management:

Manage Customer Quality Management System (CQMS) reporting for all non-conforming material, document and photograph all non-conforming material and send email notifications to whom it concerns, issue Material Non-Conformance (MNC), SCAR and/or CAR reports as needed in CQMS, verify supplier and quantities of non-conforming material, rework parts when necessary, update and close MNC reports as needed in CQMS, issue Process Non-Conformance (PNC) reports as needed in CQMS, provide blueprints for supplier quality, utilize blueprints and specifications in dispositioning suspect material, track and communicate all non-conformances found, request RMA’s for all Return To Vendor (RTV) material, create Debit Memo spreadsheet for RTV material, utilize Lotus Notes to create and submit Debit Memo Requests in CBS for external supplier returns, create and tab out all Move Orders in Oracle

3rd Party Logistics Management:

Oversee 3PL inspections, provide prints as needed for inspection, help coordinate sorts and manage quantity inspected versus defects found, contact 3PL when inspection is needed to setup projects, track 3PL findings through spreadsheet & Paynter Chart

PET SUPPLIES PLUS DISTRIBUTION CENTER / SEYMOUR, IN / QUALITY COORDINATOR - TEAM SPECIALIST -

MH EQUIPMENT TRAINING SPECIALIST

10.2013 – 06.2017

Quality Coordinator:

Conducted and managed quality audits on inbound merchandise prior to being received into active inventory, tracked inbound schedule for problem vendors, audited problem vendors upon arrival, input all audit data during audit process, reported audit information daily and weekly using Excel Spreadsheets and Pivot Tables, communicated high cost issues via weekly buyers’ call, issued Corrective Action Reports in order to resolve receiving and problem vendor issues, planned, implemented, and utilized Kamishibai

Team Specialist:

Receiving Team: Coordinated and led department team meetings, directed and led in the training of new team personnel, developed and executed a culture of Continuous Improvement in the hourly team through the use of clear prioritization, problem solving, and empowerment, conducted Receiving Process Audits, assisted in unloading, receiving, put away, and all receiving functions when necessary

Variance Tracking and Reporting: Coordinated with buyers and vendors as to the disposition of all variances in deliveries, tracked all overages, shortages, and damages reported by the receiving department, reported all variances to corporate daily using Excel Spreadsheets and Pivot Tables, communicated urgent variances via email or phone to buyers in order to resolve quickly, created secondary Advanced Shipment Notices, once issued a new Purchase Order, and received items into Warehouse Management Software

Inbound Scheduling: Created, communicated, and distributed daily inbound schedules through Warehouse Management Software for receiving department based upon dock flow, vendor, and trucking company shipment requests

Inbound Receiving Clerical: Managed all Receiving Office paperwork pertaining to inbound Purchase Orders in order to track and report all receipts accurately to Corporate daily.

Material Handling Equipment Trainer: Instructed classroom, as well as hands-on training on Reach Truck, Order Picker, Walkie Rider, and Dock Stocker for new-hire associates, created and issued Equipment Tests and Equipment License

WAL-MART DISTRIBUTION CENTER / SEYMOUR, IN / QUALITY CONTROL - ASSISTANT SUPERVISOR

02.2008 – 09.2013

Ensured all orders were picked and processed correctly in accordance with available inventory, reported all inventory issues as necessary, reported daily numbers pertaining to units picked and total hours worked for pick area, conducted safety audits and attended monthly safety meetings, audited inbound freight for variances in quantity and for damaged product, monitored receiving dock for all incoming shipments and audited freight for accuracy and/or damages, informed management and team members of the daily requirements and continued progress, conducted all new-hire on the job training, monitored and reported new-hire progression

CUMMINS - CMEP / WALESBORO, IN / ENGINE BLOCK ASSEMBLY

02.2007 – 02.2008

Assembled necessary parts on main Engine Block Line in allotted time frame. Cross-trained in multiple departments

UNITED STATES ARMY RESERVE / IN / MOTOR TRANSPORT OPERATOR - PETROLEUM SUPPLY SPECIALIST

01.2004 – 01.2012

Basic Combat Training and Advanced Individual Training:

Trained in the skills necessary for survival in a combat environment including marksmanship, first aid, physical conditioning, navigation, and combat techniques

Certifications and/or Job Duties:

88M - Motor Transport Operator: Responsible for supervising or operating wheeled vehicles to transport personnel and cargo

92F - Petroleum Supply Specialist: Responsible for supervising and managing the reception, storage, and shipping of bulk or packaged petroleum-based products

Operation Iraqi Freedom:

Served 14 month Tour of Duty during Operation Iraqi Freedom as a Motor Transport Operator (88M) and certified Combat Lifesaver, operated Tractor/Trailer Semi to transport food, water, supplies, ammo, housing, etc.

AISIN USA / SEYMOUR, IN / POWER & MANUAL SEAT ASSEMBLY – QA FINAL INSPECTOR

12.2003 – 02.2007

Assembled parts relating to the power seat drive of vehicle seats, placed necessary power seat pieces onto assembly line and used power tools to assemble the seats on an conveyer-type assembly line, inspected finished parts for accuracy

Education

BUSINESS MANAGEMENT / GRANTHAM UNIVERSITY ONLINE

2013 – 2014

Applicable courses completed: Intro to Business, Principles of Business Management, Computer Concepts and Office Applications, Microeconomics, Strategies for Decision Making

SEYMOUR SENIOR HIGH SCHOOL / SEYMOUR, IN

1999 – 2003

Diploma - General Studies - Early Graduate

Achievements

Six Sigma Training – White Belt Certification, Successfully planned, developed, and implemented Kamishibai into new QA Dept, Composite Risk Management Training and Certification, Army Commendation Medal, Iraqi Campaign Medal, Global War on Terrorism Service Medal, Combat Action Badge, National Defense Service Medal, CLS (Combat Lifesaver) - First Aid Training and Certification

Skills

MS Office and general computer skills, 8+ years leadership training and experience via military and on the job, excellent communication skills, flexible and adaptable, quick learner, decision making, organizing and planning, positive work attitude, excellent team work and motivational skills, initiative, high level of energy, strong work ethic, accuracy and attention to detail, integrity, time management, use of judgement and ability to solve problems efficiently, high stress tolerance

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