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Customer Service Microsoft Office

Location:
SP, 08130-030, Brazil
Posted:
May 29, 2018

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Resume:

Hello

I’m Luciana

***, ****** **** ** ****, **-A

São Paulo, SP, 08253-540

+551*-*****-****

ac5nxc@r.postjobfree.com

Skills

Teaching Languages, Extensive experience in the hospitality and aviation industry and Translator Freelancer.

Experience

12/2011- PRESENT

Teleperformance CRM, São Paulo - Trilingual Customer Service Agent - Expedia.com

● Support to Travel Agent of all Latin America

● Support to Relocate the customer when the hotel is overbooking

● I answer calls in Portuguese, Spanish and English 09/2010 - 12/2010

Avianca Airlines LTDA, São Paulo - Bilingual Customer Service Agent

● Air ticket issuance and reissue

● I answered calls in Portuguese and Spanish

02/2011 - 05/ 2011

Contax LTDA, São Paulo - Telemarkeer from TAM Airlines

● Air ticket issuance

● I answered calls in Portuguese

● Knowledge in AMADEUS system

MONTH 20XX - MONTH 20XX

Company Name, Location - Job Title

● Lorem ipsum dolor sit amet, consectetur adipiscing elit.

● Aenean ac interdum nisi. Sed in consequat mi.

● Sed pulvinar lacinia felis eu finibus.

Education

02/ 2000 - 12/200 - Incomplete

Universdade Ibero Americano, São Paulo - Bachelor Degree I’ve studied for 2 semester the course Languages with emphasis in Portuguese - English Translator 2

Languages

● Portuguese (mother tongue)

● English (Intermediate)

● Spanish (Fluent)

● Italian (Basic)

I have a basic knowledge to work with Microsoft Office, Good knowledge in Amadeus System. I easy to learn any task that people give me, I’m persistent, I know to work under pressure and I like challenges.



Contact this candidate