Manager Case
Resume:
Stephanie D. Brooks
Florissant, Missouri 63033 Primary Phone: 314-***-****
****************@*****.*** Secondary Phone: 314-***-****
PROFESSIONAL OBJECTIVE
To obtain a challenging yet rewarding position with an organization that will offer profession growth and advancement.
EDUCATION
Lincoln University, Jefferson City, MO
Bachelor of Science, Criminal Justice
Graduated: May 1988
EXPERIENCE 09/2017-Present Grace Hill Settlement Head Start
2125 Bissell Street, St. Louis, Mo. 63107
Family Mentor/Case Manager
Recruit and enroll children in the Grace Hill Settlement Head Start Program
Complete comprehensive needs assessment and self-sufficiency pact on each eligible participant.
Assists participants with self-sufficiency planning and make applicable preparation for job readiness and adult education.
Develops/or assists participants with the development of individual care plans and monitor their progress with personal visits or phone calls regularly.
Coordinates Family/Children Meetings for children with special needs.
Review referrals for children with specials needs and provide follow up to families and Head Start staff.
Contact and document participant status on a bi-weekly basis or as needed.
Facilitate and/ or conduct group work activities for Head Start families.
Collaborates with other agencies and organizations as it relates to assisting families in meeting their needs of building self-reliance.
Volunteer in the classroom, support children at home with curriculum outcomes, and attend parent activities and meetings.
Complete all documentation and record keeping as required by the Head Start Association and other regulatory agencies and prepare statistical reports.
Ensure all families meet Head Start enrollment and program requirements per social, health and medical in coordination with health staff and family service staff.
Make presentations to large and small groups.
Attend regular staff meetings, team meetings, in-service training and other meetings as required and requested.
03/2011- 05/2017 YWCA Head Start Program
10725 Vorhof Drive, St. Louis, Mo. 63136
ERSEA Specialist/Case Manager
Ensure full and funded enrollment is met on the 1st day of the Program Year.
Ensure that selection, enrollment, placement, and termination of children is maintained.
Accuracy and integrity of electronic and hard files.
Ensure that health information is obtain and forward to Health Services.
Develop and amend strategic plans regarding enrollment to achieve maximum results.
Hire and terminate staff, coach and counsel direct reports, monitor Child Plus reports.
Implement practices and procedures on a day-to-day basis.
Develop and maintain relationships with community agencies that will allow on-going recruitment of eligible family and families.
Utilize data to develop and implement plans for continued quality improvement.
Supervise the Family Outreach Workers and Family Advocates.
06/2008 – 03/2011 Every Child’s Hope Early Education Center
8240 St. Charles Rock Road, St. Louis, Mo. 63114
Service Coordinator
Liaison for Every Child’s Hope and The YWCA Head Start Program
Ensure age and income eligible children were enroll in the Head Start slots.
Implemented all data information on all Head Start families.
Conduct monthly parent meetings.
Conduct training for all Head Start Teaching Staff.
Completed monthly invoice on all the Head Start Children.
Conduct home visits and conference with teaching staff.
Ensure funded and full enrollment is met on the 1st day of the Program Year.
Establish, maintain and monitor record keeping to provide accurate and timely information of children’s Child Plus application to ensure compliance of YWCA Policies and Procedures and Head Start Performance Standards.
Assist with identifying healthcare (medical and dental) making them aware of community resource.
Assist participants with self-sufficiency planning and make applicable preparation for job placement, adult education, or training.
Assists participants with removal of barriers to successful employment: arrange transportation, daycare, and other essential services needed.
Coordinates Family/Child Meetings for children with special needs.
11/2007 – 05/2008 ECHO Children’s Home
3033 North Euclid, St. Louis, MO 63112
Case Manager
Intake and assessment of all incoming residents.
Preparing necessary reports in a required time period.
Develop treatment plans.
Monitoring and evaluate residents progress.
Conduct bi-weekly educational groups.
Conduct bi-monthly progress meetings with each resident.
Coordinate and monitor necessary appointments.
Accessing resources to meet the client’s individual needs.
Conduct monthly staffing on residents.
Maintain resident files.
Prepare discharge plan and provide aftercare services for exiting residents.
Assistance Program Director with on-call coverage.
Act in direct care role in the absence of direct care staff.
07/2005 – 06/2007 Evangelical Children’s Home
8240 St. Charles Rock Road, St. Louis, MO 63114
Family Case Manager
Provide case management services with the goal of establishing permanency to children in the foster and adoptive care system.
Formulate permanency and concurrent plans for assigned children.
Assess risk of child abuse-neglect and on going safety of children.
Assess child and family functioning strengths, family needs, stressors, and coping mechanisms.
Research and refer children and families for needed services.
Provide parent education
Participate in on-call rotation
Provide face-to-face meetings with assigned children and out of home care provider.
Schedule, coordinate, facilitate (FST) Family Support Team meetings within prescribe time frame.
7/2002 – 07/2005 St. Louis County YWCA Head Start Program
1911 Beltway Drive, St. Louis, MO 63132
Family Advocate
Recruit and enroll eligible children ages 3-5 into the head start program
Ensure the recruitment, retention, and replacement of head start families is accomplished and maintained per funded enrollment.
Implement case management systems to provide support for developing families.
Maintain all record keeping to do program services provided for the progression of families in completing their own goals.
Coordinates Family/Child Meetings for children with special needs.
Assist participant with self-sufficiency planning and making applicable preparation for job placement, adult education, or training.
Contact and document participants’ status on a bi-weekly or basis or as necessary.
Collaborates with other agencies and organizations as it relates to assisting family in meeting their needs of building self-reliance.
Completes all documentations and record keeping as required by the Head Start Network and other regulatory agencies and prepare statistical reports.
Ensure all families meet Head Start enrollment and program requirements per social, health and medical requirements in coordination with health staff and family service staff.
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