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Administrative Assistant Customer Service

Location:
Denton, MD, 21629
Salary:
13.00 hourly
Posted:
May 29, 2018

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Resume:

Jennifer Williams

Denton, MD *****

*.***********@*****.***

443-***-****

I am a self starting and motivated team player, looking to join an energetic team that will utilize my experience, organizational skills, and my outgoing, hard working, but fun personality to its full potential. I want a highly rewarding career at a company where I can use my skill and my knowledge to help the company and my co-workers to continue to be successful and help me continue to grow to my fullest.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Retail Sales Associate fulltime

Columbia Sportswear Company - Queenstown, MD

November 2017 to Present

I started parttime but now I have gone to fulltime, starting March 2018. They offered me benefits which I was not getting from school.

I greet customers and help them excel to what they need. I work the cash register, with cash, credit cards returns and exchanges and help the customer find more merchandise.

I assist managers with inventory and then I display all merchandise out onto floor. Assist all other associates, when they are new and I help train them. Assist managers with all duties when needed.

Assist with training new employees.

ELL Assistant - English Language Learner

Caroline County Public Schools Ridgely - Ridgely, MD August 2012 to August 2017

Responsibilities:

I work with about 70 English Language Learners. I work with them, usually anywhere from 5-13 in each of their classes if study I help them understand their assignments and help them with the completion of them.

Instructional Assistant for Special Education

Caroline County Public School District - Denton, MD August 2010 to June 2014

Responsibilities:

I worked with students that had IEP's. Which are learning disabilities, for Math, Reading, English, Behaviorial, etc. I will be assigned a certain amount of student for certain teachers. I will go to those students during their class periods and sit in with them during their classes. Help them with any reading for assignments, etc. Assist the teacher in anyway with my students. Substitute Teacher / Teachers Assistant

Anne Arundel County Public Schools - Pasadena, MD

August 2006 to June 2009

Responsibilities:

I would work for teachers that would call in sick or were off for other reasons. I followed along with work they left for me to hand out to the students and just keep an eye on the classes.

Then started to work with Downs student one on one in all of his classes. Under Armour Queenstown, Md

Retail Sales

Responsibilities:

I worked in Retail Sales, greeter, worked with customers helping them find what they needed, folded and put stock away, ran the registers, answered phones, etc. Customer Service, Front Service

Bass Pro Shops - Hanover, MD

May 2007 to June 2008

Responsibilities:

I assisted customers when needed. I worked register, customer service desk. I worked events, and set them up for the vendors. I walked around and made sure all departments were clean, if not I straightened them up. I worked in the Christmas Workshop during the holiday season, doing the photographs.

Education

Medical Assistant

Chesapeake High School - Glen Burnie, MD

1989

Skills

EXCEL, MICROSOFT OFFICE, MICROSOFT WORD, MS OFFICE, OUTLOOK, Facsimile, Copier machines, Multi line phone systems, Power point, Quickbooks, Windows, Mac, WordPerfect, Computer and keyboard experience, Type 45+ words per minute

Additional Information

Worked for doctors offices and attorneys firms before my son was born, then I became a stay at home mom until he was in 3rd grade.

Doctors offices - all secretarial / medical asst help 1987-1992 parttime I got married 1995 worked for attorneys office right before I got married for 2 years 1993-1995 secretarial / administrative assistant.

I have worked on the CE Shop Real Estate Course online, have not yet completed it.



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