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Sales Manager

Katy, Texas, United States
May 29, 2018

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Chris Lamendola

Houston, TX ***** • 713-***-****

Marketing Program Management and Sales Professional

Proven marketing program management and sales leader with 20+ years’ accomplishments, excellent team development and goal obtainment.

Areas of Expertise

Channels Program Management Marketing & Sales Program Management High-Performance Team Building

Demand Generation Campaigns Channel Partner Management Talent Attraction & Retention Channel Strategy Development Marketing Program Development Develop and execute innovative Marketing & Sales Strategies

Team Leadership & Development Client Satisfaction & Retention Territorial Sales Management

Career Accomplishments

Accomplished multiple Marketing Program Development and Implementation.

Established reputation and consistently achieving goals.

Achieved sales team record of over $20MM annually, exceeding sales and marketing goals.

Professional Experience

AFS Houston, TX

Sales & Marketing Program Manager 2016 – Present

As the Sales and Marketing Manager, I represent a key function in coordinating the creation of targeted Offerings for Solution Services. My Marketing/Program Manager’s role is responsible for developing marketing programs and ensuring the delivery of those projects within the agreed scope, timeframe, cost and the highest internal customer satisfaction. That part of my role as Marketing/Program Manager is responsible for performing risk management to optimize the projects’ likelihood of success. In addition, providing input to the continued development and maintenance of tools, knowledge and procedures.

Key Responsibilities:

Develop and execute growth strategy and pipeline management for both new business and strategic accounts managers by capitalizing on market movements and new technologies.

Meet specific deadlines on a daily basis

Respond to emergency calls as needed

Excellent written and communication skills

Excellent interpersonal and facilitation skills

Ability to work in a diverse setting

Intermediate skills in computer and database applications

Coach, mentor, and manage a team of senior level account managers and lead the growth and career development for the team, ensuring they hit their targets

Manage all reporting aspects of the business through excellent understanding and use of a CRM system and related technology

Understand data/information sales cycle and licensing, including competitive landscape, and leverage this knowledge to hone innovative and highly successful sales strategies

Precise forecasting and business management - including monitoring of revenue and sales by account, product, and market - creating visibility across Argus on revenue trends and actions to drive sales to plan.

Hewlett Packard Enterprises Houston, TX

Senior Marketing Program Manager February 2015 – April 2016

Exercised key leadership management in creating and implementing Go-To-Market strategies and solutions for the global HPC, Big Data, and Cloud solutions team. Contributed to operational success by creating channel programs dedicated to aligning business and customer needs analysis. Coordinated operations including sales management, training, joint account calls, developing and implementing deliverables, and updating marketing deliverables.

Key Accomplishments:

Successfully addressed regional requirements and needs, implementing positioning document to support the channel in understanding the how and why specifics to communicate to customers.

Partnered with departmental units and created focus groups with channel sales personnel to improve operational systems, processes, and best practices.

Established reputation as successful senior sales executive, contributing towards the achievement of company’s strategic and operational objectives.

Internet America, Inc. Houston, TX

Marketing & Sales Manager January 2012 – February 2015

Held concurrent responsibility for directly managing the strategic development of marketing and sales objectives, collaborating with partner channel and customer programs, and initiating campaigns to support corporate goals. Hired quality talent to build and maintain effective sales team focused on achieving corporate sales growth metrics and strengthening customer loyalty.

Key Accomplishments:

Identified new sales opportunities to build and launch reseller program in strategic locations, streamlining corporate sales and marketing processes to meet business goals.

Increased internal sales over 24% and over 35% in reseller sales by supporting the creation of new business by analyzing market trends and resulting data.

Conceptualized and created new marketing and advertising strategies and led sales team in the utilization of updated standard operating procedures.

CompuCom Systems, Inc. Houston, TX

Senior Account Executive to Regional Sales/Field Marketing Manager March 2004 – July 2012

Within high-volume account management role, addressed and resolved issues by developing and presenting selling solutions to enterprise customers including data center servers, storage, networks, desktop systems, and software. Collaborated with C-level executives throughout the development and implementation of strategies to maximize company driven solutions, products, and services. Achieved Leadership Award for reaching over $15MM in annual sales with $1.3MM in gross profit.

Key Accomplishments:

Successfully sold HP, IBM, NetApp, EMC, Dell, Sun, Tandem, Digital System, and storage solutions to K-12 and Enterprise customers including Continental Airlines, British Petroleum, El Paso Energy, and CenterPoint.

Received recognition for over 9 years of selling Wi-Fi and networking product solutions, 2 years selling Microsoft, Symantec, Adobe, Oracle, and McAfee enterprise software, with over 110% achievement of quota.

Compaq Computer Corporation / Hewlett-Packard Houston, TX

Channel Manager May 1997 – March 2004

Held a key role to Compaq’s channel management strategy as part of the One Partner Program Organization. The goal is to work within a defined customer territory to maximize partner engagement, revenue training, enterprise customer assistance, QRB’s and lifecycle/roadmap management. The role is designed to align with individuals across the Territory Field & Inside Sales, Build-With, Go-to-Market, Led a team of channel partners focused on driving sales through the channels by identifying, developing and supporting partners; monitoring results; increasing sales; maximizing revenues. Direct territory and program managers to develop and implement marketing and sales initiatives.

Develop and implement channel programs and customer solutions sales.

Responsible for the overall channel sales activity for the Rio Grande territory.

Specific responsibilities included setting and implementing area field marketing sales and revenue goals, attaining 156% of quota in 2001 and 150% of quota in 2002.

Marketing Program Manager

Managed the marketing of the relationship between Compaq and Novell. Developed and implemented push-pull oriented programs for national and international markets. Work with regional sales teams to create and implement guerrilla-marketing plans. All programs focused on driving Compaq/Novell business through key partners and major accounts.

Develop, implement and manage sales for the reseller channel first for the workstation products and later for the software group. Develop sales programs designed for the channel. Provide product communications including regular sales and product training lunch and learns and co-sales calls.

Key account and partner sales interaction, leading to additional sales relationships.

Develop strategic tools such as an automated process to serve as a “one-stop-shop” process.

Develop sizing tools to the web giving access to the field sales teams to assist in the sales process.

Direct marketing communications projects such as product information updates, white papers and marketing programs.

Additional Professional Experience:

Sales Manager Clark Data Systems 1994 – 1997

Education and Credentials

Bachelor of Business Administration – Management Northwood University – Cedar Hill, TX

Bachelor of Business Administration – Marketing University of Texas at Arlington – Arlington, TX

Professional Development:

MS MCP & SAM HP Servers & Desktops Xerox Sales Management IBM Sales Boot Camp Spin Selling Sales Management Certificate

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