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Senior Windows Desktop / Server Systems Administrator

Biloxi, Mississippi, 39532, United States
May 29, 2018

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Eugene P. Leonard, Jr.

Phone: 225-***-****


Summary of Qualifications

Accomplished, senior-level Infrastructure Administrator with proven success in managing multiple projects. Recognized capabilities in providing workable strategies, cutting IT maintenance costs and improved effectiveness of current technologies in place. Technically savvy. Results-oriented with the ability to co-ordinate teams and projects simultaneously, coupled with the ability to educate staff of all levels.


Microsoft Certified System Expert - Server 2012r2 (Server Infrastructure) 2017

Microsoft Certified System Administrator - Server 2012r2 (Server Infrastructure) 2015

Microsoft Specialist Server Virtualization with Hyper-V and System Center 2012r2 suite

Microsoft Certified Professional (MCP), Windows XP Professional, Server 2003 2006

Certified Network Systems Technician (CNST) 2006

Dell Certified System Expert Certification (DCSE) 2005

CompTIA A+ Certification 2001

Technical Skills

Hardware/Software Supported in my Career

Operating Systems: Windows Systems from Windows 3.1 to Windows 10 Pro

Server 2003 - 08 + R2-2012 + R2 - 2016, Red Hat and Ubuntu Linux, iOS and Android platforms,VMware w/ESXi and Hyper V virtualization, Microsoft System Center with BitLocker and App-V, PowerShell w/ISE. Citrix Metaframe, Citrix XenApp, XenServer. Have also supported older Microsoft software with various legacy hardware / software implementations - Win 3.1 / Win 95 / 98, Win ME MS Vista.

Networking: LAN /WAN, TCP/IP, WINS, DHCP, DNS, NTFS, IIS, ISDN, DSL, T1, T3, PuTTy, CISCO (POE) WAP’s Routers, Adtran remote switch management

Hardware: IBM and Compatibles, CISCO WAP’s, Bridges, Routers, and Switches.

802.11B and G Wireless, Dell, HP and Compaq Servers, Laptops, PDA’s,

Zebra armored tablet (Win 10), Talisma Hand-held PC, (Win XP) Tone generators, network sniffers, ARCMAIL email archiving appliance, Citrix Access Gateway, EMC storage array

Security: BitDefender enterprise, Trend Interscan Virus Wall, Trend Interscan Gateway Security Appliance, BARRACUDA appliance, Trend Housecall. AVAST!, SOPHOS enterprise, Spybot Search & Destroy, MS Defender, Malwarebytes, Spyware Doctor, ZoneAlarm, BlackIce, Non-Destructive virus remediation,, Malware/Grayware removal, DVTel Admin and Control Center, MegaRAID (Security Camera Configuration and Management)

Network Application Software: Active Directory, remote server management using Microsoft management console, System Center 2012 suite, RDP, Powershell, TeamViewer v5-11, Groupwise 6.0, Novell Network, DameWare, HP OpenView,

Dell Open Manage, Script Logic, Ghost, Track IT, Veritas, CA Service Desk, and

Service Desk+, ManageEngine Desktop Central, Exchange 2007 and older.

Rosetta Stone

Desktop Application Software: Have used extensively or have installed, deployed, and administered the via Citrix management console, PowerPoint, Visio, Adobe Go Live, Adobe Acrobat, MS Photo Editor, Pinnacle, Digital Juice, PC Anywhere, Citrix Metaframe, Citrix XenApp, XenServer, Citrix Receiver, all hosting the following, Microsoft Office, Blackboard, Moodle (both are content delivery platforms), SIS (Student Information Systems, a parish-wide database platform) SER/TAS, SPED Louisiana Special ED (a website for special needs teachers, parents/students) Read/Write Gold v9, 10, and 11 (student reference resource)

Web: MS Edge, Internet Explorer, Chrome, Opera, Firefox, FrontPage, Maxton Cloud Browser, Adobe Audtion/Go Live.

Professional Experience

Information Technogy Systems Administrator

Dole Fresh Fruit North America (DFFNA) ~ Gulfport, MS 2016 - Present

Provided desk-side and remote support for the offices of DFFNA, including Port Operations at Gulfport, MS; Freeport, TX; and Port Everglades, FL.

Domain administration: configured and deployed laptops, desktops, and servers

Installed and configured infrastructure networking components

Provided hardware and application support for several proprietary container/cargo tracking application suites

Management of Print Servers and Active Directory

Information Technology Systems Administrator

St. Tammany Parish School Board ~ Covington, LA 2007 – 2015

Server installation, administration, and datacenter support for 350+ servers

Application support for Human Resources/ Financial Software (MUNIS, Tyler Industries)

Installed and configured infrastructure networking components

2nd and 3rd tier help desk support for 16000+ users

Assistant security coordinator for Special Education SER/TAS system

Console and remote server support (Server 2003 (all sp’s) / 2008 + R2 / 2012 + R2)

New server configuration and implementation (Server 2003 (all sp’s) / 2008 + R2 / 2012 + R2)

Research for purchasing of technology hardware/software

Information Technology Deskside Support Specialist/Backup Operator

Triton Systems ~ Long Beach, MS 2005 – 2006

Supplied desktop support and application support in an enterprise environment for 250+ users

Reduced IT costs by implementing new technology and maintenance strategies

Implemented system optimization involving audit, repair/streamline, registry and rebuild of Master Boot record

Field Infrastructure Technician

GETRONICS ~ Baton Rouge, LA 2004 - 2005

Performed retail technical PC troubleshooting and support for multiple clients such as Target, Winn-Dixie, Wal-Mart, Home Depot at numerous locations across southeast Louisiana

Troubleshooting, repairing and preservation of Point-of-Sale systems, back office, servers, switches, network printers, CRT, LCD, cabling,TCP/IP

Educating users on functionality of system, supporting proprietary company software.

Desktop support for CitiFinancial, Shell Oil, All State Insurance and State Farm Insurance

Hardware support for IBM, Dell, NCR, and Magellan.

Owner / Founder

CompusolveIT Technology ~ Southeast Louisiana 1998 – present

Sole proprietor of a technology consulting firm

Furnished help-desk technical support (hardware and software) for multiple users, both residential and commercial at different sites, running various Windows operating systems.

Authored BeginnerNet. Instruction for computer beginners in basic skills and system administration

Authored NoviceNet. A companion resource, providing more advanced users, essential skills such as website design, image manipulation, deployment techniques, and advanced maintenance skills.

MS Office application support (Access, Word, Outlook and PowerPoint), in a consultant capacity

System repair & maintenance – Site analysis, custom systems & networking, wireless network expansion

Web site development – Multimedia content development, intra-internet streaming, production, and deployment

Technical writing of user instruction material. Delivered concise, understandable descriptions of technical terminology

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