Customer Service Medical Billing

Deborah Lynn Culler Gentle

**** ***** ***** *********, ** 27040 336-***-**** ***********@*****.***

Objective: Customer Service

Highlights of Qualifications

• Expert knowledge and abilities in written communication.

• Strong skills in time management, prioritizing tasks, and meeting deadlines.

Relevant Experience

Communication and People Skills

• Consistently maintains a positive attitude and enjoys helping people.

• Cooperatively work with others to produce and deliver work.

Technical Skills

• Very accurate and rapid keyboarder.

• Several years combined billing experience both in medical field and property and casualty insurance.

• Sales, underwriting, and advertising experience with property and casualty insurance.

• Expert knowledge of Microsoft Word, Outlook, and Excel.

Education

Forsyth Tech Community College 2000-2001

Cedar Forest Christian School 1995-1999

Work History

October 2007-Present, Nanny

Duties include: Taking care of children as needed by the parents.

Sept 2016-March 2017, Novant Health, Customer Service

Duties include: Taking payments and answering medical billing questions

March 2011-July 2014, Wake Forest Baptist Medical Center, Secretary

Duties include: Scheduling appointments for patients and taking messages for the nurses and doctors.

October 2009-March 2011, Med3000

Duties include: Posting payments to patients accounts

August 2008-October 2009, Woodforest National Bank, Retail Banker

Duties include: Teller and opening new accounts

March 2005-October 2007, Novant Health, Payment Specialist

Duties included: Posting payments to patients accounts either from the patient or the insurance company. Also processing denials and resubmitting them.

June 1999-October 2004, GMAC Insurance, Direct Sales Agent

Duties included: Selling auto insurance and handling billing for existing accounts.

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