Customer Service Assistant

SHANE SILAGI

*** *. ********** **., ******, TX 76248 C: 682-***-**** ***********@*****.***

Summary

Determined video producer with proficiency in communication skills, marketing coordination and adaptable to any situation. Brings positive attitude and high energy to any creative project and can turn concepts into concrete projects polished for viewing pleasure.

Skills

Adobe Cloud +5 years

Premiere Pro

After Effects

Audition

Photoshop

DaVinci Resolve

Film Production +5 years

The Radical Story of Patty Hearst CNN

Jordan Spieth Mosaic TV AT&T

Web Design

Developed several websites for independent clients

Customer Service +10 years

DFW Valet

Recreation

Content Management Systems +5 years

CSI

POS

Square

Marketing

Knowledge of SEO's

Event Planning

Manage Festivals/Shows

Experience

Video Editor/ Program Coordinator Oct 2016 to May 2018

The Keller Pointe Keller, Tx

As a film or video editor, I am responsible for assembling recorded raw material into a finished product that's suitable for broadcasting. The material may include camera footage, dialogue, sound effects, graphics and special effects. As a program coordinator I am in charge of planning and coordination of a program and its activities. I Ensure implementation of policies and practices while maintaining budget and tracking expenditures/transactions.

Multimedia Assistant Jan 2013 to Jul 2015

Design Works Denton, TX

Under direct supervision, I performed a wide range of multimedia support functions, such as video production and editing and/or coordination of instructional/in-house broadcasts. I assist in development and/or prepared presentation materials.

Valet Attendant/ Valet Driver Apr 2012 to Jul 2014

DFW Valet Parking Dallas, TX

As a Valet I was in charge of keeping track of and organizing keys from the customers, helped with any luggage, and then drove the car to a parking lot, or parking space near the establishment. When the car owner returned, I would run to retrieve the car and help them inside.

Cafe Lead Jan 2011 to Jul 2013

Barns n Noble Denton, Tx

Cafe Managers are responsible for recruiting and training employees, assigning tasks, enforcing cleaning and safety standards, conducting meetings, maintaining inventory, and ensuring a high level of customer satisfaction.

Sever Jan 2008 to Aug 2010

The Watermere Southlake, TX

I ensured that patrons have an enjoyable dining experience by providing quality customer service. I worked in the front of the business taking orders, serving food and drinks, and removing dinnerware from the table in a timely manner.

Education and Training

Bachelor of Arts, Radio, Television & Film/ English Creative Writing 2015

University of North Texas Denton, t

Graduated with a 3.5 as a double major Bachelors of Arts in English Creative Writing/ Radio Television & Film

Associate of Arts, Teaching 2013

TCC Ft. Worth, TX

Graduated with a 3.0. Received an Associate of Arts in Teaching

Archery Instructor

Keller, TX

Gained knowledge through the development and delivery of archery activities that are safe, fun, and appropriate to the campers' ages and abilities. Assisted in the management of the physical operation of the archery and maintenance of all related equipment.

CPR and First Aid Certified

Understands the critical skills needed to respond to and manage an emergency until emergency medical services arrives.

Activities and Honors

Language of Laughter

Co-founder and Director of Content for local non-profit that entertains and raises money for children's literacy

Acting/Stand-up Comedy

Acting with The Clutts Agency for 3 years and performing stand-up regularly since 2013

Gaming

Have been playing games for 10+ years and is associated with professional players in the gaming community.

Game Theory

Enjoys playing and creating board games

Writing/Reading

Recipient Winner of National Novel Writing Month

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