Customer Service

Naiera Ragy Hussein Mahmoud Sorour

*st, Sainte Chartraine Elmanshia – Alexandria- Egypt.

*** ** ******* **. *******, Alexandria, Egypt.

Tel: 034868034 - Mob: 010********

E-mail :********@*****.***

PERSONAL INFORMATION:

Date of Birth: 25/3/1991

Gender: Female

Marital Status: Married

Nationality: Egyptian

EDUCATION:

. Financial Management Diploma, Alexandria University. Grade: (2016-2017)

.Faculty of Commerce-Alexandria University, Alex, Egypt .May 2012

.Bachelor of commerce

.Concentration: BUSINESS ADMINISTRATION.

.HARVARD International Training BRITAIN.August2011 CIE: Certified International Employee certificate. With Grande: Excellent

TRAINING:

.BANQUE MISR, Alex, Egypt (July -September 2010)

Training on Banking.

.Telecom Egypt Alex. Egypt 2014.Training on Customer Service in a call center. Experiences:

.Tele sales in Premium card company (May, 2014)

.Customer service in Almohandes company for Air Condition (June, 2014: September, 2015)

.Quality Documents Controller in Wham Clinics (October, 2015: August, 2017)

.Customer service in Wham Clinics (September, 2017 till now) SKILIS:

.Arabic mother tongue.

. English Good.

Computer skills:

ICDL SKILLS Card (International computer driving license, 2011) OTHER INFORMATION:

My favorite hobbies; play handball, volley ball, swimming and shopping.

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