Customer Relationship Executive

PROFESSIONAL PROFILE

Salla Dileep Kumar Reddy #5/11,

E-mail: ***********@*****.*** Gajulamandyam (V&P),

Mobile: +91-770******* Renigunta (M),

Passport No: K1864454 Chittoor (D), Andhra Pradesh – 517520,

India.

CAREER OBJECTIVE: To serve for the respective firm with all my efforts and skills. Seeking a position to utilize my education knowledge through highest level of commitments towards an organization’s growth and profit. I want to contribute optimally to a wall reputed organization through my professional skills and sincere efforts.

EDUCATIONAL QUALIFICATIONS:

Completed Cisco Certification in CCNA (Cisco certified Network Associate) with Cisco ID CSCO12096666.

Completed Pre University from Sai Srinivasa Junior College affiliated to Board of Intermediate Education, Andhra Pradesh with 71%.

Completed SSC from Vishwam High School affiliated to Board of Secondary Education, Andhra Pradesh with 79%.

BUSINESS/CAREER PROFILE: A self-managed and result-oriented Project Manage/Engineer with seven years of experience in Project Management, Estimating, Development, Administration, Budgeting, Warranty Management, Product Development/Launch, Training/Development, Supervision, Technical Support and Client Relations.

Strategic manager with strong interpersonal, communication, problem solving and decision making skills.

Ability to establish and maintain strong alliances.

Lead and motive teams.

Drive projects to successful completion.

Convey complex technical requirements/data

Exceed customer expectations and achieve fiscal bottom-line results.

WORK EXPERIANCE:

ITCOT Consultancy & Services Limited, (Chennai) (Nov, 2009 – Oct, 2010):

Worked as Project coordinator under Vice-president‘s team.

Preparing Appraisals, Expression of Interest (EOI).

Conducting seminars on entrepreneurship development, faculty development for government and private officials.

Preparing documents and maintains focus on achieving bottom-line results.

Virgo Networks (Bangalore) (Nov, 2010 – Apr, 2011):

Worked as Field Engineer for Bharathi Airtel Projects maintaining a team of 15 members.

Installing of Airtel telecom equipments with rotational teams throughout Karnataka, India.

Maintain records on daily basis and updating with the higher officials.

Design of site drawings, materials list.

BHARATHI AIRTEL (ERICSSON INDIA PVT LTD), Mysore (Apr, 2011- Nov, 2012):

Worked as Radio Frequency (RF) Engineer on 24/7 basis.

Monitoring the performance of B-Mobile radio network by conducting drive test and analyzing various reports generated from OSS.

Coordinating with field engineers of radio network and switching sections for rectifying radio network problems and improving the network performance and quality.

Conducting new site surveys for radio and transmission network for expansions and new project works.

To carry out responsibility assigned by supervisors and General Managers in the interest of Karnataka circle.

SAUJANA BISTRO, KUALAMPUR, MALAYSIA (Nov, 2012 – Mar, 2015):

Worked as Assistant Restaurant Manager Trainee which has to lead and maximize restaurant sales, profit, customer and operational efficiencies through effective people management.

Help in building people capabilities in recruitment, selection and training.

Coordinate and direct restaurant operations staffing functions in each department.

Play an integral role in delivering good customer service.

Analytical thinking.

Able to lead, coach and supervise a delivery business team.

RELAINCE JIO INFOCOMM LTD (RJIL) (July, 2015 – Jan, 2018):

Worked as site supervisor (civil & underground) and have to monitor and maintain huge labour on daily report analysis.

Have to report higher authorities on daily work progress.

Total maintenance of site works including high risks with government and public whenever problem occurs at site.

COMPUTER SKILLS & OTHER TECHNICALS:

Completed CCNA (Cisco Certified Network Associate); CISCO ID: CSCO12096666.

Worked on programming languages like C, C++, .Net, HTML and operates all operating systems of Windows family.

Microsoft Office- Word, Excel and PowerPoint.

Installation and configuration of operating systems and security tools.

Troubleshooting, manages user accounts and groups.

Knowledge in networking essentials such as topologies, Ethernet, IP addressing; configuring LAN and WAN networks, Structure cabling.

PERSONAL PROFILE:

Name : Dileep Kumar Reddy Salla

Father’s name : Munisekhar Reddy Salla

Mother’s name : Sukhanya Salla

Date of birth : 14th June 1986

Gender : Male

Marital Status : Married

Interests : Reading books, Travelling, Listening Music

Languages known : English, Telugu, Tamil, Kannada, Hindi, Malay

(Malaysian)

Permanent Address : 5/11, Gajulamandyam (V&P),

Renigunta (Mdl), Chittoor (DST),

Andhra Pradesh – 517520,

India.

Declaration:

I hereby declare the information furnished above is true to best of my knowledge.

Place: Gajulamandyam,

Date: 20th May 2018. (Signature)

Dileep Kumar Reddy Salla

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