Quality Assurance

Omar Mohamed Mahmoud Ahmed

Mobile: 010********

E-mail: ********@********.***

Address: *** ***** ***** ******, *** Shams, Cairo, Egypt

Education:

Bachelor of Science, The American University in Cairo (AUC)

Major: Physics

Graduation date: January 2011

Thanaweya Amma (Egyptian High school degree), Al Huria Secondary School, south Sinai, 2005

Work Experience:

Senior Analyst, Quality Assurance, SC Johnson, October 2016, Present

oLeading daily lab activities, including the management of 4 lab technicians.

oLeading the implementation of Quality Pillar to reach zero losses by implementing lean and six sigma tools

oCo- Leading the implementation of Safety and focused improvement pillars

oLeading the quality management system, reviewing the procedure, and updating them

oHandle and manage internal audit within the factory

oSupport in auditing suppliers and third party manufacturers

oHandle ISO 9001 and external audits on SCJ Egypt facility

oConsumer focused improvement EMEA representative to make processes to reduce consumer complaints and train EMEA quality leads on these processes

Analyst, Quality Assurance, SC Johnson, April 2014, Present

oImplement statistical process control on production lines

oHandle consumer complaints with corrective actions and preventive actions

oHandle and manage internal audit on all functions

oResponsible for quality management system ISO 9001

oHandle ISO 9001 and external audits on SCJ Egypt facility

oSupport in Launching new projects by making stability tests, making failure mode and effect analysis, creating bill of material, and updating control plan.

oMember in quality pillar to reach zero defects

Quality Assurance specialist, Giza seeds and herbs, October 2012, March 2014

oManage team of 6 technicians to achieve quality inspections and assurance based on various global customers’ specifications.

oMember of HACCP team onsite and internal audits achieving targets

ohandle customer complaints, quality issues and requests.

oMember in preparing the facility for ISO 9001, ISO 22000, and, BRC certification.

oLead Validation Project with Certified Labs Inc. USA against facility sterilization’s units.

oReview test methods, prepare calibration reports and scheduling.

oHold quarterly Conference calls with customers to measure satisfaction and respond to queries / complaints and provide timely resolving actions.

Corporate officer, Corplease (CIB leasing), May 2011, September 2012

oResponsible for Providing Leasing services to corporate customers

o Contacting prospective customers to present information and explain available services, determining customer service needs and prepare proposals to fulfill those needs

oConducting presentations on services to groups to attract new client

Certificates:

Credit course, Corplease (CIB lease), 2012

oAccounting, Industry analysis, spreading and financial statement analysis, cash flow statement, projections and sensitivity analysis, lending rationales and subordination, and capital budgeting and valuation methods

Computer Skills:

Excellent knowledge of Word, Excel, PowerPoint.

Good Knowledge of programming using c++ and mat lab.

Good Knowledge of SQL and Minitab

Extra Curricular Activities:

Scholarship and awareness admission program (SAAP), 2007-2008

oOne of the founders and searched and investigated graduate scholarship programs in UK and publicized, announced, and organized for the joint event between MIT and SAAP.

SIFE, 2006- 2007:

oDirector for financial literacy program, planned for a program to help youth to implement their own projects by offering them trainings on financial accounting and marketing

Language:

Fluency in spoken and written English and Arabic

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