Customer Service Administrative Assistant

**** **** ****** **********, ** *****

Cell: 562-***-****

Email: ***********@*****.***

Objective

To obtain a challenging position in customer service, clerical and/or administrative support that permits growth, opportunity, and advancement based on performance.

Summary of Qualifications

Skillful and dedicated Administrative Assistant with extensive experience in the coordination, planning, and support of daily operational and administrative functions.

Demonstrated capacity to provide comprehensive support for executive-level staff including scheduling meetings, employment application process, and effectively managing all essential tasks.

Proven track record of accurately completing research, reporting, information management, marketing, and business-development efforts within budget requirements.

Knowledgeable in Mrosoft Office System, Microsoft Windows Word, Excel and outlook, sales force and type 40 wpm with complete accuracy.

Able to work in environments with organizations requiring teamwork, technical and interpersonal skills.

Professional Experience

RAC National Product Service - Santa Fe Springs, California - Jan. 2007 - Jan. 2018

Lead Support Specialist

Provides support for all administration, Technicians, Drivers.

Performs all admin/clerical office duties. ie; answering phones, fax, copying, assisting all 30 employees.

Work weekly reports, distribution, specials projects.

Follow up on admin and receiving clerks daily tasks.

Handle all inquiries for DM and Store managers.

Also handle light account receivables and Payroll

Processed all Return Authorizations for credit or exchange for all merchandise

Drive Time - Garden Grove, Ca - January 2006 thru October 2006

Office Coordinator

Served an office coordinator to 13 of employees.

Perform a verious functions, including but not limited to processing payment transactions.

Answer customer inquiries regarding payments and fees

Loan application entry

Prepared daily deposit for cash drawer, and for daily pickups

collected all information for loan department and prepared all DMV documents

Lowe's Home - Norwalk, Ca - September 2004 thru January 2006

Pricing Coordinator

Coordinated pricing for the Lowe's Home store in Norwalk, Ca.

Processed Daily reports for price changes.

Audited all departments monthly.

Update missing and incorrect labels.

Update signage for all special events and promotions.

Provide efficient, diplomatic, and professional, customer service.

Education

Somerset High School - Bellflower, Ca - Diploma obtained 2002

The Academy of Radio Broadcasting and Television- Huntington Beach, Ca- Certification obtained 2017

References furnished upon request.

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