Customer Service Representative

Location:

Posted:

May 28, 2018

Laurencia E. Guedegbe

Kansas City, MO 64118

Email: *********@*****.***

PROFILE

Open minded person with the ability to work under pressure and under all circumstances.

Fluent in English, French

Proficient in MS Word, Excel, and PowerPoint.

EXPERIENCES

McDonald

Assistant Manager 09/17 – 12/17

Looked after the operational, managerial duties and functions supervised.

Looked after the company policies, procedures and ensured high standards of customer service.

Supervised the work of other staff members and organized the stocks and other important equipment.

Assisted the expert team members and managers to recruit new employees for enhancing the local fast food business.

Supervised the cooking zonne, maintained the hygiene of the restaurant for health and safety regulations.

Motivated employees to reach customer service and quality control goals.

OHL Company

Warehouse Material Handler 04/15 – 06/17

Locate products in the warehouse using location forms and pull products from shelves to ensure that they are not damage

Prepare products for shipment and pack them following a specific set of instructions

Office Team

Customer Service Representative 11/12 – 07/13

Answer inbound sales inquiries relating to products, services and current promotions

Sells additional services by recognizing opportunities to up-sells accounts

EDUCATION School Jean Michel Faucon

& High School Diploma in 2012

ACTIVITIES

I certify that all information provided is true and verifiable.