415-***-****

ac5nil@r.postjobfree.com

FUNCTIONAL SUMMARY

Health services administrator with experience managing non-profit programs. Experience coordinating programs as well as providing client services.

SUMMARY OF QUALIFICATIONS

MANAGEMENT

Managed the operations of a county vital records department;

Supervised seven clerks in the production and delivery of vital records;

Processed weekly payroll for fourteen (14) staff;

Responsible for all areas of operations including inventory, supplies, equipment maintenance and repair;

Performed twice daily cash count and accounting reconciliation;

Planned for the development of a citywide substance abuse access system;

Supervised a staff of nine case managers in an urban emergency shelter;

Monitored clinician billing to ensure achievement of fiscal goals;

Drafted Request for Proposals for substance abuse services;

Participated in the implementation of new Department policies.

EVALUATION

Established protocols in the development of a wait list management system;

Evaluated data management procedures to ensure adequate services to clients with medical and/or psychiatric issues;

Developed, implemented and evaluated substance abuse prevention strategies;

Initiated and maintained system for compliance between diversion program and licensing authority.

CLINICAL

Assessed and investigated reports of child abuse and neglect;

Prepared court reports on state custody petitions;

Provided individual and group counselling to residents of recovery house;

Monitored milieu in a locked psychiatric unit;

Provided clinical supervision to a staff of four in a Housing and Urban Development funded community substance abuse intervention project.

PROFESSIONAL EXPERIENCE

Full-time, Salaried

City and County of San Francisco, Department of Public Health

San Francisco, California

Health Program Coordinator III

November 1999 – September 2016

Coordinated operations schedules and meetings to ensure strong, positive team communication and information flow; coordinated communications for special projects, including moves, changes and relocations; supervised primary purchasing activities to ensure normal operations of Community Behavioral Health Services (CBHS) facilities; served as Team Leader for special facility needs; assisted with inventory and maintenance tracking of city vehicle fleet; participated in disaster preparedness and emergency response and building evacuation; inventoried and issued mobile wireless equipment; inventoried CBHS property and lease agreements.

Managed the operations of a county vital records department. Supervised seven clerks in the production and delivery of vital records. Processed weekly payroll for fourteen (14) civil service staff. Managed all areas of operations including inventory, supplies, equipment maintenance and repair. Performed twice daily cash count and accounting reconciliation.

Episcopal Community Services

San Francisco, California

Social Services Manager

1998 – 1999

Supervised nine case managers in an urban emergency shelter. Established protocols in the development of a wait list management system. Evaluated data management procedures to ensure adequate services to clients with medical and/or psychiatric issues.

Temporary clerical assignments

San Francisco, California

1997 - 1998

Harbor Point Community Task Force, Inc.

Boston, Massachusetts

Director, Point of Change

1994 – 1996

Provided clinical supervision to four staff in a substance abuse prevention program.

Massachusetts Medical Society

Waltham, Massachusetts

Coordinator, Committee on Physician Health

1990-1992

Maintained system for compliance between diversion program and licensing authority.

Department of Social Services

Boston, Massachusetts

Social Worker

1987 – 1990

Assessed and investigated reports of child abuse and neglect. Prepared court reports on state custody petitions.

Cambridge and Somerville Program for Alcoholism Rehabilitation

Cambridge, Massachusetts

Counselor

1985 – 1986

Provided individual and group therapy to residents of recovery house.

Human Resource Institute

Brookline, Massachusetts

Milieu Therapist

1985 - 1988

Monitored milieu on a locked psychiatric unit

EDUCATION

University of Massachusetts,

Boston, Massachusetts

Bachelor of Arts

Boston University,

Boston, Massachusetts

Master of Social Work

Contact this candidate