LAURA BROWN

**** ****** **** ********, ** *****

Home: 214-***-****

Email: ac5nhw@r.postjobfree.com

HIGHLIGHTS

Problem-Solving

Strong Relationship Builder

Professional Presentation Skills

Decision-making Skills

Results-oriented

High-level confidentiality

Microsoft Office Suite Expert

Vendor sourcing and negotiations

EXPERIENCE

ERICSSON (Plano, Texas)

Learning & Development Project Coordinator (Contract) 10/15 – 09/17

Act as Front-line contact to internal learning clients, support achievement of learning goals by facilitatinng webinars and online learning programs, support conference events and plan logistics of key speakers to/from conferences.

Order mobile phones and track usage through DMI phone system.

Maintain complex calendar, schedules and meeting; created correspondence, reports and presentations, arrange travel with accommodation for L&D Leadership team.

Maintain and update departmental Webpage, department news, org structure/charts, various reporting metrics and blogs.

Execute approvals of expense reports, eForms, job requisitions, purchase orders and time entry.

Tracks and updates HRMS data accuracy using eForms; create and reconcile purchase order for region.

Coordinate new hire onboarding/terminate process.

Review departmental financials and monitor/track departmental expenditures including ordering/shopping cart approvals; maintain high-level confidentiality.

Navigate within learning technologies e.g. virtual tools, collaboration tools.

Responsible for training coordination, manage invitations, rosters, onsite vendor management and post event survey, analysis and reporting.

INVITATION HOMES (Dallas, Texas)

Executive Administrative Assistant 11/2014 to 07/2015

First point of contact to the President & CEO; Conversed directly and on behalf of the President & CEO with Board members.

Completed a broad variety of administrative tasks for the President & CEO including: managing complex calendar; reconciled expense reports, composing and preparing correspondence of confidential matter, arranging intricate and detailed travel plans, itineraries, and agendas.

Researched, prioritized and followed up on incoming issues and concerns addressed to the President, including those of a sensitive or confidential nature. Determined appropriate course of action, referral, or response.

Provided a bridge of smooth communication between the President’s office and internal departments; demonstrating leadership to maintain credibility, trust and support by senior management staff.

Provided leadership to build relationships crucial to the success of the organization, and managed a variety of special projects for the President, some of which had an organizational impact.

Prioritized conflicting needs; handled matters expeditiously, proactively, and followed through on projects to successful completion, often with deadline pressures, responsible for uploading Board material to Diligent platform

Strategically scheduled executive team meetings to ensure alignment of CEO’s vision.

Managed onboarding of new hires and participated in the interview process for Human Resources

MEADOWS FOUNDATION (Dallas, Texas)

Sr. Administrative Assistant (Contract) 06/2014 to 09/14

Drafted preliminary grant proposal write-ups and project/organization budgets for a non-profit organization and two Senior Program Officers; merged documents for notebook production, identified and/or anticipated a problem, analyze the situation, offer an appropriate range of solutions

Manipulated data in Microsoft Excel using functions such as pivot tables and v-lookup

Served as liaison between the Foundation, grantees and prospective grantees

Drafted correspondence, reviewed incoming grant proposals for completeness; summarized factual information to include the organizations’ history with the Foundation, organizational financial history

Planned and coordinated logistics and materials for board and committee meetings.

LENNOX INTERNATIONAL (Richardson, Texas)

Executive Assistant 09/2007 to 10/2013

Provided executive administrative support to the Executive Leadership Team.

Managed travel and logistics details, completed and submitted paperwork for Visas, created meeting agendas, managed complexed calendars

Analyzed critical data in SAP; responded to all queries and created reports for executive review.

Lead webinars, polls for executive, tracking customer attendance and post webinar follow-up. Reconciled and processed expense reports for internal and field personnel.

Coordinated dealer visitations and company events.

Distributed electronic company-wide announcements, booked conference rooms, catering for annual staff development forum.

Supported Human Resources in the annual employee review process to manage performance merit increases.

Worked closely with Corporate Communications in the planning of annual company events for Executive Staff

Partnered with Human Resources to schedule internal and external candidate interviews for the organization

Assisted Events & Incentives Group with managing corporate events such as dealer meetings, recognition ceremonies, conferences, and quarterly board meetings

EQUITY RESIDENTIAL (Plano, Texas) Regional Administrative. Assistant 10/2006 to 07/2007

CADBURY SCHWEPPES (Plano, Texas) Executive Assistant 10/2004 to 02/2006

SAFETY-KLEEN SYSTEMS (Plano, Texas) Executive Assistant to Director 02/2003 to 02/2004

ARTHUR ANDERSEN (Dallas, Texas) Executive Assistant to CFO/Training Director 1/2000 – 02/2002

EDUCATION

ASSOCIATE OF ARTS: BUSINESS ADMINISTRATION 2019

Collin County Community College, McKinney, Texas

BUSINESS ADMINISTRATION: BUSINESS ADMINISTRATION 1992

Tyler School of Business, Tyler, Texas

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