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Project Manager

Location:
Lachine, Quebec, H8S 4M2, Canada
Posted:
May 28, 2018

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Resume:

OLA LAMILISA.

E-mail: ac5ngv@r.postjobfree.com

Phone: 514-***-****

PROFESSIONAL EXPERIENCE SUMMARY

I am a passionate Business Analysis and Project Management professional, proficient in telecommunication, financials, and applications. An expert in elicitation, analysis and documentation; an analytical thinker with excellent problem solving skills; an excellent attention to details, meticulous, highly organized, result oriented, self- motivated, and task driven.

Possess practical experience and knowledgeable in testing methodologies, test plans, project estimation, project planning, business case development and implementation. Experienced in change management and full scope of business analysis.

A member of the PMI, engaging in professional support activities of the organizations, involved in other various charity and volunteer activities like RCCG as a way of giving back to my community.

CORE COMPETENCIES

Joint Application Development (JAD)

Defect and Configuration Management, Software Testing / UAT

Excellent Communications Skills With Varying Stakeholders

M.S Office Suite, Outlook.

Software Development Life Cycle (SDLC) Methodologies (Waterfall, Agile-SCRUM, RUP)

Enterprise Modeling using Tools, Power Designer, MS Visio.

Project Management

Unified Modeling Language (UML)

Web System

Business Process Improvement (BPI)

Advanced Problem Solving skills

Multi- Tasking

SQL

Business Case Development

Team player and Goal oriented

CRM Systems

Business Analysis

PROFESSIONAL EXPERIENCE.

IMPROVTEK CONSULTING INC. January 2016 – November 2017.

Project Manager / Business Analyst.

Project: Great Westlife Insurance’s Salesforce CRM Implementation: The scope of this project was to deploy a new CRM solution to cater for client base in Canada. My responsibilities included:

Built project plans with associated supporting documentation (e.g. Charter, Scope, Work-plan).

Handled multiple project tasks.

Managed relationships with stakeholders, Business Sponsor, Executives and Lines of Business (LoB) to achieve optimum business value.

Gathered, analyzed, documented and validated business requirements from business users and functional specification requirements using interviews, document analysis, task and workflow analysis.

Prepared Business Requirement Document (BRD), Specification requirement document (SRD), Process Maps, assisting with data mapping, test scripts, and other Project artefacts.

Managed Configuration vendors.

Lead and communicated with team members, stakeholders and executive management.

Mitigated team conflicts and negotiates resolutions.

Governed project risks, and managed issues to resolution.

Project: Investors Group’s CRM Upgrade Initiative: The scope of this project was the migration from 2 Salesforce and 2 Siebel CRM systems to Salesforce Lightning Enterprise. My responsibilities included:

Defined with appropriate stakeholder(s) the current state, and the future state business process maps, identified inconsistencies by performing GAP analysis with processes, documenting them, clarified and simplified complex business processes. Defined configuration specifications and business analysis requirements.

Managed relationships with stakeholders, Business Sponsor, Executives and Lines of Business (LoB) to achieve optimum business value.

Gathered, analyzed, documented and validated business requirements from business users and functional specification requirements using interviews, document analysis, task and workflow analysis.

Prepared Business Requirement Document (BRD), Specification requirement document (SRD), Process Maps, assisting with data mapping, test scripts, and other Project artefacts.

Mapped data elements from source to destination for data consolidation using SelectHub.

Managed Configuration vendors.

Project: Pratt And Whitney Canada’s Linux And SharePoint LMS Updates: The scope of this project was the creation of new Microsoft SharePoint and Linux based sites. My responsibilities included:

Managed relationships with stakeholders, Business Sponsor, Executives and Lines of Business (LoB) to achieve optimum business value.

Gathered, analyzed, documented and validated business requirements from business users and functional specification requirements using interviews, document analysis, task and workflow analysis.

Provided advisory services to HR program executives regarding new Performance metrics.

Project: Pratt And Whitney Canada’s Employee Onboarding Initiative: The scope of this project was the creation of an onboarding program for new employees and managers. My responsibilities included:

Built project plans with associated supporting documentation (e.g. Charter, Scope, Work-plan).

Handled multiple project tasks.

Defined with appropriate stakeholder(s) the current state, and the future state business process maps, identified inconsistencies by performing GAP analysis with processes, documenting them, clarified and simplified complex business processes. Defined configuration specifications and business analysis requirements.

Prepared business case including cost benefit analysis for proposed processes. Liaising with and managing subcontractors and suppliers.

Lead and communicated with team members, stakeholders and executive management.

Mitigated team conflicts and negotiated resolutions.

Gathered, analyzed, documented and validated business requirements from business users and functional specification requirements using interviews, document analysis, task and workflow analysis.

Prepared Business Requirement Document (BRD), Specification requirement document (SRD), Process Maps, assisting with data mapping, test scripts, and other Project artefacts.

Created transformation strategies by developing a culture of continuous improvement and challenging the status quo while ensuring quality, cost and efficiency within processes are met using Lean Six Sigma methodologies and leveraging business leaders and customer insights.

Governed project risks, and managed issues to resolution.

ERICSSON. September 2010 - November 2015

Project Manager/ Technical Business Analyst.

Project 1: MTN Managed Services Project: The scope of this project was the initiation and operations of Ericsson- MTN Managed services for BSS/OSS network and infrastructures. My responsibilities included:

Achieved an increase in Network performance from 78% to 95%, and reduced OPEX by 3.3% within 6 months.

Re-engineering of passive maintenance processes in Port Harcourt Region- Ericsson MTN Managed Services. I was responsible for the passive operations in Port Harcourt region, which included passive field maintenance activities (corrective and planned preventive maintenance), supervision of passive Site Controllers. The passive asset is spread across 4 states, and in about 2,000 cell sites.

Developed reporting and automated key performance metrics, reporting tools, and dashboards.

Worked with Operations, and Business Development to educate, train, and promote adoption of operating procedures and process improvements designed by Ericsson MTN MS team.

Provided, tracked, controlled, and reported monthly spending and financial budgets as regards operations and projects. Managed major corrective maintenance, Capital projects, project purchase requisitions orders, invoices and payments.

Reviewed procurement price master/ book of non- routine passive maintenance successfully by 20%, while ensuring the continuation and enhancements of quality services.

Subcontractor governance within the region. Tracked subcontractor performance and applied corrective measures to bring about improved performance.

Trained subcontractors on Ericsson EHS policies.

Minimize the damaging impacts of project on the Environment, people and communities.

Learnt from every incident by proper documentation, and analysis of root cause– anticipating and preventing occupational injuries and illnesses.

Ensured that Quality, Environmental, Health, Safety (EHS) and other regulatory laws were adhered to.

Introduced quality planning and control to the project, which was constantly changing due to customer’s dynamic requirements. Steered meetings internally with Vendors and externally with Customer.

Governed project risks, and managed issues to resolution.

Built project plans with associated supporting documentation (e.g. Charter, Scope, Work-plan).

Project 2: Millicom-Tigo Modernization Project: The scope of this project was the transformation of Millicom- Tigo Communication Network from 2G to LTE.

Prepared reports and presentations to communicate project status, analysis and recommend actions.

Secured quality of work by carrying out Spot checks, and the acceptance procedure.

Developed the Acceptance process, Planned and reported using site handler to Perform ATP with the Customer.

Conducted RFI, RFQ, and RFP process to select eligible Vendors, packages and COTS solutions.

Facilitated requirements sessions like JAD sessions, and weekly checkpoint and status meetings and communicated information back to the project manager and entire project team.

Modeled process and workflows by means of UML diagrams like business use cases, system use cases activity diagrams, class diagrams and state chart diagrams.

Prepare the Technical Site Survey Reports (TSSR) and regularly updated information on the Site Database, and obtained stakeholder signoffs.

Defined objectives and business needs of customers and identify most appropriate solutions for setting up and configuring their Radio Base Station (RBS 6000 series).

Lead the execution of process improvement, process re-engineering and new process design efforts ensuring alignment to the Business Transformation strategy.

Trained subcontractors on Ericsson EHS policies.

Minimized the damaging impacts of project on the Environment, people and communities.

Learnt from every incident by proper documentation, and analysis of root cause– anticipating and preventing occupational injuries and illnesses.

Ensured that Quality, Environmental, Health, Safety (EHS) and other regulatory laws were adhered to.

Managed multiple scoping, scheduling, and general organization, in conjunction with vendors to ensure seamless implementation of services to customer.

Built project plans with associated supporting documentation (e.g. Charter, Scope, Work-plan).

Handled multiple project tasks.

Governed project risks, and managed issues to resolution.

Project 3: Bharti Airtel Hybrid Power Project: The scope of this project was the upgrade of Airtel power project from Diesel Generators to Wind- Solar- DC- DG-National Grid power hybrid solution.

My responsibilities included:

Developed reporting and automated key performance metrics, reporting tools, and dashboards.

Developed the Acceptance process, Planned and reported using site handler to Perform ATP with the Customer.

Conducted RFI, RFQ, and RFP process to select eligible Vendors, packages and COTS solutions.

Modeled process and workflows by means of UML diagrams like business use cases, system use cases activity diagrams, class diagrams and state chart diagrams.

Prepare the Technical Site Survey Reports (TSSR) and regularly updated information on the Site Database, and obtained stakeholder signoffs.

Defined objectives and business needs of customers and identify most appropriate solutions for setting up and configuring their Flexenclosure E-site controller.

Trained subcontractors on Ericsson EHS policies. Subcontractor governance within the region.

Minimize the damaging impacts of project on the Environment, people and communities.

Learnt from every incident by proper documentation, and analysis of root cause– anticipating and preventing occupational injuries and illnesses.

Ensured that Environmental, Health, Safety (EHS) and other regulatory laws were adhered to.

Lead the execution of process re-engineering ensuring alignment to the Business Transformation strategy of the Operational Excellence practice leveraging Lean Six Sigma methodologies.

Helped produced Test Cases and participated in UAT, obtained signoffs on test results, trained users, and staff on new application, involved in the Project Life Cycle (PLC) and Software Development Life Cycle (SDLC).

Supported the project manager to ensure that the project remained within timelines and that there was no scope creep, which would have negatively impacted the initiative.

Managed multiple project scope, timeline, quality, goals and deliverables that support business goals in collaboration with senior management and stakeholders. Established, maintained and monitored a Project Schedule and Cost Performance throughout the lifecycle of the project. Change Management is a large part of the role.

Governed project risks, and managed issues to resolution.

Built project plans with associated supporting documentation (e.g. Charter, Scope, Work-plan).

Handled multiple project tasks.

Project 4: Millicom-Tigo Expansion Project: The scope of this project was the capacity expansion of Tigo Communication Bandwidth. My responsibilities included:

Prepared reports and presentations to communicate project status, analysis and recommend actions.

Developed the Acceptance process, Planned and reported using site handler to Perform ATP with the Customer.

Conducted RFI, RFQ, and RFP process to select eligible Vendors, packages and COTS solutions.

Modeled process and workflows by means of UML diagrams like business use cases, system use cases activity diagrams, class diagrams and state chart diagrams.

Prepare the Technical Site Survey Reports (TSSR) and regularly updated information on the Site Database, and obtained stakeholder signoffs.

Lead the execution of process re-engineering ensuring alignment to the Business Transformation strategy of the Operational Excellence practice leveraging Lean Six Sigma methodologies.

Helped produced Test Cases and participated in UAT, obtained signoffs on test results, trained users, and staff on new application, involved in the Project Life Cycle (PLC) and Software Development Life Cycle (SDLC).

Supported the project manager to ensure that the project remained within timelines and that there was no scope creep, which would have negatively impacted the initiative.

Trained subcontractors on Ericsson EHS policies. Subcontractor governance within the region.

Minimize the damaging impacts of project on the Environment, people and communities.

Learnt from every incident by proper documentation, and analysis of root cause– anticipating and preventing occupational injuries and illnesses.

Ensured that Quality, Environmental, Health, Safety (EHS) and other regulatory laws were adhered to.

Managed multiple scoping, scheduling, and general organization, in conjunction with vendors to ensure seamless implementation of services to customer.

Built project plans with associated supporting documentation (e.g. Charter, Scope, Work-plan).

Handled multiple project tasks.

Governed project risks, and managed issues to resolution.

Project 5: MTN FY11/12 Modernization Project: The scope of this project was the transformation of MTN Communication Network from 3G to LTE with over 55million subscribers. My responsibilities included:

Prepared reports and presentations to communicate project status, analysis and recommend actions.

Developed the Acceptance process, Planned and reported using site handler to Perform ATP with the Customer.

Conducted RFI, RFQ, and RFP process to select eligible Vendors, packages and COTS solutions.

Modeled process and workflows by means of UML diagrams like business use cases, system use cases activity diagrams, class diagrams and state chart diagrams.

Prepare the Technical Site Survey Reports (TSSR) and regularly updated information on the Site Database, and obtained stakeholder signoffs.

Defined objectives and business needs of customers and identify most appropriate solutions for setting up and configuring their Radio Base Station (RBS 6000 series).

Lead the execution of process re-engineering ensuring alignment to the Business Transformation strategy of the Operational Excellence practice leveraging Lean Six Sigma methodologies.

Helped produced Test Cases and participated in UAT, obtained signoffs on test results, trained users, and staff on new application, involved in the Project Life Cycle (PLC) and Software Development Life Cycle (SDLC).

Supported the project manager to ensure that the project remained within timelines and that there was no scope creep, which would have negatively impacted the initiative.

Trained subcontractors on Ericsson EHS policies. Subcontractor governance within the region.

Minimize the damaging impacts of project on the Environment, people and communities.

Learnt from every incident by proper documentation, and analysis of root cause– anticipating and preventing occupational injuries and illnesses.

Ensured that Quality, Environmental, Health, Safety (EHS) and other regulatory laws were adhered to.

Managed multiple scoping, scheduling, and general organization, in conjunction with vendors to ensure seamless implementation of services to customer.

Built project plans with associated supporting documentation (e.g. Charter, Scope, Work-plan).

Handled multiple project tasks.

Governed project risks, and managed issues to resolution.

Project 6: Bharti Airtel Modernization Project: The scope of this project was the transformation of Airtel Communication Network from 3G to LTE with over 30million subscribers. My responsibilities included:

Prepared reports and presentations to communicate project status, analysis and recommend actions.

Developed the Acceptance process, Planned and reported using site handler to Perform ATP with the Customer.

Conducted RFI, RFQ, and RFP process to select eligible Vendors, packages and COTS solutions.

Modeled process and workflows by means of UML diagrams like business use cases, system use cases activity diagrams, class diagrams and state chart diagrams.

Prepared the Technical Site Survey Reports (TSSR) and regularly updated information on the Site Database, and obtained stakeholder signoffs.

Defined objectives and business needs of customers and identify most appropriate solutions for setting up and configuring their Radio Base Station (RBS 6000 series).

Lead the execution of process re-engineering ensuring alignment to the Business Transformation strategy of the Operational Excellence practice leveraging Lean Six Sigma methodologies.

Helped produced Test Cases and participated in UAT, obtained signoffs on test results, trained users, and staff on new application, involved in the Project Life Cycle (PLC) and Software Development Life Cycle (SDLC).

Supported the project manager to ensure that the project remained within timelines and that there was no scope creep, which would have negatively impacted the initiative.

Trained subcontractors on Ericsson EHS policies. Subcontractor governance within the region.

Minimize the damaging impacts of project on the Environment, people and communities.

Learnt from every incident by proper documentation, and analysis of root cause– anticipating and preventing occupational injuries and illnesses.

Ensured that Quality, Environmental, Health, Safety (EHS) and other regulatory laws were adhered to.

Managed multiple scoping, scheduling, and general organization, in conjunction with vendors to ensure seamless implementation of services to customer.

Built project plans with associated supporting documentation (e.g. Charter, Scope, Work-plan).

Handled multiple project tasks.

Governed project risks, and managed issues to resolution.

Project 7: Bharti Airtel 3G Transformation Project: The scope of this project was the modernization of Airtel’s network from 2G to 3G/LTE network. My responsibilities included:

Developed reporting and automated key performance metrics, reporting tools, and dashboards.

Developed the Acceptance process, Planned and reported using site handler to Perform ATP with the Customer.

Conducted RFI, RFQ, and RFP process to select eligible Vendors, packages and COTS solutions.

Modeled process and workflows by means of UML diagrams like business use cases, system use cases activity diagrams, class diagrams and state chart diagrams.

Prepare the Technical Site Survey Reports (TSSR) and regularly updated information on the Site Database, and obtained stakeholder signoffs.

Lead the execution of process re-engineering ensuring alignment to the Business Transformation strategy of the Operational Excellence practice leveraging Lean Six Sigma methodologies.

Helped produced Test Cases and participated in UAT, obtained signoffs on test results, trained users, and staff on new application, involved in the Project Life Cycle (PLC) and Software Development Life Cycle (SDLC).

Supported the project manager to ensure that the project remained within timelines and that there was no scope creep, which would have negatively impacted the initiative.

Trained subcontractors on Ericsson EHS policies. Subcontractor governance within the region.

Minimize the damaging impacts of project on the Environment, people and communities.

Learnt from every incident by proper documentation, and analysis of root cause– anticipating and preventing occupational injuries and illnesses.

Ensured that Quality, Environmental, Health, Safety (EHS) and other regulatory laws were adhered to.

Managed multiple scoping, scheduling, and general organization, in conjunction with vendors to ensure seamless implementation of services to customer.

Built project plans with associated supporting documentation (e.g. Charter, Scope, Work-plan).

Handled multiple project tasks.

Governed project risks, and managed issues to resolution.

Project 8: MTN 3G Transformation Project: The scope of this project was the modernization of MTN’s network from 2G to 3G/LTE network. My responsibilities included:

Developed reporting and automated key performance metrics, reporting tools, and dashboards.

Developed the Acceptance process, Planned and reported using site handler to Perform ATP with the Customer.

Conducted RFI, RFQ, and RFP process to select eligible Vendors, packages and COTS solutions.

Modeled process and workflows by means of UML diagrams like business use cases, system use cases activity diagrams, class diagrams and state chart diagrams.

Prepare the Technical Site Survey Reports (TSSR) and regularly updated information on the Site Database, and obtained stakeholder signoffs.

Lead the execution of process re-engineering ensuring alignment to the Business Transformation strategy of the Operational Excellence practice leveraging Lean Six Sigma methodologies.

Helped produced Test Cases and participated in UAT, obtained signoffs on test results, trained users, and staff on new application, involved in the Project Life Cycle (PLC) and Software Development Life Cycle (SDLC).

Supported the project manager to ensure that the project remained within timelines and that there was no scope creep, which would have negatively impacted the initiative.

Trained subcontractors on Ericsson EHS policies. Subcontractor governance within the region.

Minimize the damaging impacts of project on the Environment, people and communities.

Learnt from every incident by proper documentation, and analysis of root cause– anticipating and preventing occupational injuries and illnesses.

Ensured that Quality, Environmental, Health, Safety (EHS) and other regulatory laws were adhered to.

Managed multiple scoping, scheduling, and general organization, in conjunction with vendors to ensure seamless implementation of services to customer.

Built project plans with associated supporting documentation (e.g. Charter, Scope, Work-plan).

Handled multiple project tasks.

Governed project risks, and managed issues to resolution.

Project 9: Bharti Airtel 2G Expansion Project: The scope of this project was the expansion of Airtel’s 2G network capacity. My responsibilities included:

Developed reporting and automated key performance metrics, reporting tools, and dashboards.

Developed the Acceptance process, Planned and reported using site handler to Perform ATP with the Customer.

Conducted RFI, RFQ, and RFP process to select eligible Vendors, packages and COTS solutions.

Modeled process and workflows by means of UML diagrams like business use cases, system use cases activity diagrams, class diagrams and state chart diagrams.

Prepare the Technical Site Survey Reports (TSSR) and regularly updated information on the Site Database, and obtained stakeholder signoffs.

Lead the execution of process re-engineering ensuring alignment to the Business Transformation strategy of the Operational Excellence practice leveraging Lean Six Sigma methodologies.

Helped produced Test Cases and participated in UAT, obtained signoffs on test results, trained users, and staff on new application, involved in the Project Life Cycle (PLC) and Software Development Life Cycle (SDLC).

Supported the project manager to ensure that the project remained within timelines and that there was no scope creep, which would have negatively impacted the initiative.

Subcontractor governance within the region. Trained subcontractors on Ericsson EHS policies.

Minimize the damaging impacts of project on the Environment, people and communities.

Learnt from every incident by proper documentation, and analysis of root cause– anticipating and preventing occupational injuries and illnesses.

Ensured that Quality, Environmental, Health, Safety (EHS) and other regulatory laws were adhered to.

Managed multiple scoping, scheduling, and general organization, in conjunction with vendors to ensure seamless implementation of services to customer.

Built project plans with associated supporting documentation (e.g. Charter, Scope, Work-plan).

Handled multiple project tasks.

Governed project risks, and managed issues to resolution.

Project 10: MTN 2G Expansion Project: The scope of this project was the expansion of MTNs 2G network capacity. My responsibilities included:

Developed reporting and automated key performance metrics, reporting tools, and dashboards.

Developed the Acceptance process, Planned and reported using site handler to Perform ATP with the Customer.

Conducted RFI, RFQ, and RFP process to select eligible Vendors, packages and COTS solutions.

Modeled process and workflows by means of UML diagrams like business use cases, system use cases activity diagrams, class diagrams and state chart diagrams.

Prepare the Technical Site Survey Reports (TSSR) and regularly updated information on the Site Database, and obtained stakeholder signoffs.

Lead the execution of process re-engineering ensuring alignment to the Business Transformation strategy of the Operational Excellence practice leveraging Lean Six Sigma methodologies.

Helped produced Test Cases and participated in UAT, obtained signoffs on test results, trained users, and staff on new application, involved in the Project Life Cycle (PLC) and Software Development Life Cycle (SDLC).

Supported the project manager to ensure that the project remained within timelines and that there was no scope creep, which would have negatively impacted the initiative.

Trained subcontractors on Ericsson EHS policies. Subcontractor governance within the region.

Minimize the damaging impacts of project on the Environment, people and communities.

Learnt from every incident by proper documentation, and analysis of root cause– anticipating and preventing occupational injuries and illnesses.

Ensured that Quality, Environmental, Health, Safety (EHS) and other regulatory laws were adhered to.

Managed multiple scoping, scheduling, and general organization, in conjunction with vendors to ensure seamless implementation of services to customer.

Built project plans with associated supporting documentation (e.g. Charter, Scope, Work-plan).

Handled multiple project tasks.

Governed project risks, and managed issues to resolution.

CASA CONSTRUCTION. June 2006 – August 2010

Project Manager/ Business Analyst.

Project 1: Supervision and civil works construction of 120 Visaphone site with Huawei: This included foundation works for towers, and retaining walls, plinths for shelter, tower erection and painting, fixing of antenna brackets, installation of UMTS antennas, RF works, installation and commissioning of micro-wave dishes, and EI transportation system.

Project 2: Supervision and civil works construction of 250 MTN site with Ericsson: This included foundation works for towers, and retaining walls, plinths for shelter, tower erection and painting, fixing of antenna brackets, installation of 2Gand 3G antennas, RF works, installation and commissioning of micro-wave dishes, and EI transportation system.

Project 3: Supervision and civil works construction of 25 Starcomms site with SWAP: This included foundation works for towers, and retaining walls, plinths for shelter, tower erection and painting, fixing of antenna brackets, installation of 2Gand 3G antennas, RF works, installation and commissioning of micro-wave dishes, and EI transportation system.

Project 4: 72 units houses comprising of 46 units of 3 bedroom bungalows, and 26 units of 4 bedroom bungalows 1.232km DRP stabilized roadway with drainage, 1.232km UPVC water pipeline with water structures, site electrical infrastructure for 72 housing units.

I was engaged in planning and executing work procedures; scheduled, managed and maintained projects and budgets. Interpreted specifications, coordinated various phases of construction to prevent delays, and reviewed change orders, ensured additional work was properly completed. Overall management of project with clients, subcontractors and site based staff, ensured conformity to project management plans from execution to closure. Oversaw procurement and reviewed the technical



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