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Customer Service Human Resources

Washington, United States
May 28, 2018

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Nora M. Sanchez

*** ****** ***.

Modesto, CA ****4


OBJECTIVE: To obtain an administrative position applying my work experience, ability to adapt, learn quickly and work well with others will be utilized to the fullest and make me a valuable resource to your team.

SKILLS: Bilingual/Bicultural Report Smith ADP Payroll

Workers Comp M1 EZLabor Time Manager

FMLA/CFRA Customer service Data entry

Conflict Resolution MS Excel Specialist Typing – 45 wpm

Written Communications 10 Key by touch 401K Retirement Plan

Filling-alpha-numeric MS WordPerfect Court filing procedures

Legal transcripts MS Outlook SAP

iReport Detail Oriented NovaTime

OSHA LaserFich DOT

WORK HISTORY: Color Spot Nurseries, Salinas, CA 08/17/15- Present

Human Resources/Payroll Coordinator

Prepare and export payroll through NovaTime, administration of paid leave and personal leave of absence, enter employee contributions/changes into SAP, and coordinate annual benefits enrollment meetings. Prepare new hire/ termination packets, maintain personnel files. Conduct new hire orientation and safety training. Work with GM and Supervisors to resolve employee conflict, corrective actions, counsel of employees, and process voluntary/un-voluntary terminations. Screening of employment applications, interview and on boarding processing. Insure IIPP program is implemented, safety team member, preparation of agenda for safety meetings, minutes and action item list. Conduct employee safety training according to OSHA requirements. Schedule employee medical physical exams and follow-up test as needed. Maintain safety matrix up-to date. Prepare / maintain OSHA 300,300A and 301 reports for annual submission.

NC Dynamics, Inc., Long Beach, CA 11/28/11-7/4/15

Human Resources Administrator

Process payroll through ADP, review, approve time cards, administration of paid leave, medical and dental insurance benefits, served as liaison between employee and insurance agencies. Administration/trustee for 401K retirement plan, approved loans, and ensured contributions/loan payment were processed accurately. Create 401K payroll file for annual discrimination testing. Create detailed checklist and packets for new hires and terminations, and maintained personnel files. Conduct pre-employment background check and schedule physical exam. Conduct new hire orientation. Work closely with all levels of management to resolve employee conflict, annual reviews, reprimands and involuntary terminations. Process various personnel-related government forms, including garnishments, and EDD claims. Update employer postings as mandated by law. Worker’s compensation, claim administration, prepared annual Worker’s Comp insurance payroll report for review by Worker’s Comp insurance auditors. Prepare and submit annual EEO-1 reports. Prepare payroll reports for President, CFO and other members of management.

Quality Environmental Inc., Santa Fe Springs, CA 05/11 – 10/11

Operations Assistant

Coordinate logistics, prepared time cards and certified payroll, interviewed and hired new laborers, maintained employee records with updated certificates and physicals.

Law Offices of Miller & Angevine, Whittier, CA 04/06 – 05/11

Receptionist Office Support

Answered multi-line phone system, translated verbal and written legal communication For Spanish monolingual clients, made travel arrangements for attorneys, scheduled Depositions, alpha-numeric filling, maintained file logs and transcribed legal letters.

EDUCATION: East Los Angeles Community College

Monterey Park, CA

Human and Social Behavioral Science, 50 Units Completed

Whittier Adult School

Whittier, CA

Legal Office Administrator, Certificate

REFERENCES: Available upon request

Nora Sanchez 323-***-****

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