Administrative Assistant Customer Service

Julia Hovell

C: 908-***-****

E: ******@*****.***

Administrative Professional

Anthropology Bachelors of Art,

Montclair State University 2013

A seasoned veteran of administration and data entry, drawing from skills refined in both the public and private sector. Routinely interfaces with clientele base and confidential information and funds. Executes operations, clerical management and technology.

Administrative Assistant

WealthPlan Partners 140A Lefante Way, Bayonne, NJ

December 2016-Currently employed

• Orchestrated and executed the successful transfer of clients and assets during a strenuous broker- dealer change.

• Creates finance and clientele reports utilizing database resources and programs for monetary transactions. Successfully and smoothly maintains office efficiency and output.

• Organizes incoming and outgoing mail and communications, as well as a host of business, office and secretarial duties.

Pharmacy Assistant and Communications Aide

Downtown Pharmacy, 52 Essex Street, Jersey City, NJ April 2016 to present

• Arranges and relays pharmacy communications on a daily basis.

• Obtains and integrates customer insurance and confidential information with pharmacy output.

• Streamlines customer experience, and promptly handles receipt cataloguing, money exchange, and delivery transaction.

Administrative Assistant

Caduceus, Inc.

30 Montgomery Street, Jersey City, NJ

January 2015 to October 2015

• Prevented breakdown of billing systems and acted as mail processor by utilizing precise understanding of company workings, and medical billing.

• As communications aide, routinely secured monetary transfers exceeding hundreds of thousands of dollars and liaised as receptionist when needed.

• Exercised technical knowledge of scanning, ADP, faxing, and computer software to ensure company output.

Office Assistant and Curation Intern

Red Mill Museum,

Clinton, NJ

March 2014 to January 2015

• Consistently executed curation, research, and office duties, while balancing the financial needs of the museum with its cultural mission.

• Daily attended and resolved customer service, researched and authored academic and public informational items.

• Successfully organized and aided in setting up events, and maintaining correspondence with museum members and faculty.

Event Organizer

St. Luke’s Episcopal Church,

Hope, NJ

Haven of Hope Program May 2014 to August 2014

• Served as a volunteer at a summer retreat for children with life threatening illnesses, provided an enhanced experience for clients.

• Enacted “behind the scenes” refurbishing of the cottage slated to house the children. Julia Hovell

C: 908-***-****

E: ******@*****.***

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