Mac certified

VINCENT OLIVA

*D DRIFTWOOD DRIVE, JACKSON, NJ, **527 • 732-***-**** • ********@*****.***

TECHNICAL SKILLS

- (ACMT) Apple Certified Mac Technician

- (ACiT) Apple Certified IOS Technician

- Certified to diagnose and repair all iMacs and Laptops 2009 - Present

- Certified to diagnose and repair all iPhones 4S - Present

- Familiar with and trained to troubleshoot all Apple Routers, Modems and Base Stations

- Certified to troubleshoot All Mac OS operating systems, 10.6 to 10.13 as well as iOS issues with iPhone, iPad, iPods. iOS 6 to 12

- Certified in iLife/iWorks, Garageband, iMovie, Pages, Numbers, Keynote

- Certified to repair all retro and current video game consoles, also all handheld consoles

- Familiar with Microsoft Office, Windows 7 - 10

CAREER EXPERIENCE

Apple Store, Freehold, NJ

Genius ( February 2015 - Present )

- I Started with the company as a Family Room Specialist (Technician)

- I was promoted to Genius in Under Two Years.

- Applied for and was given the Apple “Business in the Life” Career Experience, a five week in-depth business in Apple program.

- Participated in Apple GYOG Within My First year, an extended training on Mac Computers.

- Apple Mentor, Helped in the on boarding of new technicians

- Consistently Have The Top Customer Service numbers on my Team, 13 Months of perfect scores Play & Trade, Middletown, NJ

Manager (December 2009- March 2014)

- Play & Trade is a retail video game franchise store. I Helped open the store in 2009

- Designed the store layout and created marketing campaigns that helped make the store profitable by the fourth month.

- Performed all operations of running a business including inventory, financial management, and employee relations.

- Trained to repair all video game consoles including vintage and current models as well as handhelds. The store offers this as a service.

- Created various tournaments to generate additional revenue and provide a safe environment for local youths to compete.

EXTRA CURRICULAR ACTIVITIES

Head Coach

Jackson AYF Football, AYF National All Star Team, JAYF Speed And Conditioning Camp EDUCATION - Working towards Associates Degree - Brookdale Community College

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