Medical Billing

Monique Hayden

*** **** ****, ************, ** **679 ~ 802-***-**** ~ ***********@*****.***

SEEKING: Remote position for outpatient medical coding, may include some billing and/or transcription.

PROFESSIONAL CREDENTIALS

Certified Professional Coder (CPC) through AAPC (Graduated magna cum laude)

Medical Transcription Certificate - MT Advantage Career Center, Virginia. Core training based on Health Professions Institute SUM Program.

Certified Health Access Associate (CHAA), now lapsed due to career advancement. EXPERIENCE AND SKILLS

Coding: 2 years, equivalent

Transcription: 2+ years, ongoing

Cumulative Healthcare Experience: 14+ years, ongoing Magna cum laude on the CPC certification exam, exceeding industry-standard accuracy on 600 practical-application coding exercises. Transcription for primary care, neurology, endocrinology, rheumatology, podiatry, spine services, occupational medicine, and radiology. Able to identify diagnoses demonstrating medical necessity. Extensive knowledge of medical terminology, anatomy and physiology, and pharmaceuticals. Conversant with many diagnostic imaging studies, related terminology, and techniques. Unique broad-view perspective through varied work experiences. Committed to consistently high-quality work. EDUCATION

Ongoing: Coursework for required CEUs, professional development, and lifelong learning goals. Relevant courses include anatomy and physiology, medical terminology, and HIPAA compliance, plus introductory courses for medical billing, and gerontology.

Associate’s Degree – Champlain College, Vermont. SOFTWARE and TECHNOLOGY

Healthcare: Meditech, e-ClinicalWorks, ChartNet, and Picis. Office: Microsoft Word, Excel, Outlook. RECENT EMPLOYMENT

2005 to present – Central Vermont Medical Center, Berlin, Vermont Worked in many departments and capacities, part-time and per diem, averaging .75 FTE, with the majority of time spent in diagnostic imaging department (7 years). Many positions concurrently held, providing a wide-angle view of services throughout the hospital and hospital-owned medical group practices. Departments include emergency department, outpatient registration, hospital switchboard, diagnostic imaging, transcription, wound care, and family medicine. Duties include transcription for primary care, neurology, endocrinology, rheumatology, podiatry, spine services, occupational medicine, and radiology; scheduling and patient instruction for diagnostic imaging studies (plain films, CT, MRI, ultrasound, mammography, and nuclear medicine); entering orders for outpatient lab draws; collecting insurance information and verifying patient demographics at check-in, answering multi-line hospital switchboard.

2003-2005 - Dr. Fred Fries, MD, Montpelier, Vermont Billing and payroll clerk for neurologist in private practice. Submitted insurance claims, reconciled EOBs, generated bills and recorded patient payments, reconciled bank statements, filed required federal and state business forms. PERSONAL ATTRIBUTES

Reliable, dependable, hard-working, and committed to excellence.