Executive Assistant Manager

April Dewart

***********@*****.*** • 714-***-**** • linkedin.com/in/april-dewart-029a1212

Executive Assistant/Operations Manager

Versatile and dynamic problem solver with over 10 years of experience in supporting business operations and

providing executive-level administrative expertise to C-Suite management.

Key Qualifications

Committed to supporting executives with strategic priorities, advancing performance targets and prioritizing and monitoring tasks related to the execution and implementation of operational agendas.

Adept at identifying areas requiring process improvement; develop and document new processes and procedures to improve company operations, reduce redundancy, and influence bottom-line results.

Highly focused on solving organizational problems and coordinating with C-Suite, HR, Finance, Legal, Marketing, and Business Development organizations to effect change using project management methodologies.

Proficient in Microsoft Office, Outlook, Salesforce, PeopleSoft, Jira, ADP Payroll, and QuickBooks.

Professional Experience

HERE Technologies – Seattle, Washington

Executive Assistant to CTO / Seattle Office Operations, 9/2016 to 5/2018

Provided executive-level support to the CTO, VP of Research, and Technology Office leadership team, maintaining calendars, handling domestic and international travel arrangements, coordinating meetings and events, and reconciling expenses. Facilitated procurement of the Seattle office, up to $500k per year, by collaborating with IT and Facilities vendors to address issues in a timely manner. Scheduled office activities, administered office budget, prepared expense reports, and managed office affairs with an eye toward fiscal responsibility and efficiency. handled purchase orders for the CTO team and worked with international teams on event planning.

Selected Contributions:

Coordinated quarterly off sites for the CTO team; secured vendors, helped develop agendas, organized guest speakers, and directed set up and tear down for each event.

Verified compliance of onsite vendors with company standards, contracts, and invoice payments.

Launched employee engagement committee to raise office morale and productivity.

TUNE, Inc. – Seattle, Washington

Executive Assistant to the Chief Revenue Officer / Corporate Travel Manager, 11/2015 to 9/2016

Augmented the duties of the CRO by coordinating the CRO’s calendar, travel, meetings, and special events. Compiled weekly reports, managed department databases, and updated company communications. Managed and submitted expense reports. As the Corporate Travel Manager, researched and developed the corporate travel policy and oversaw all travel supplier relationships and programs (domestic and international), ensuring compliance with contracted terms and pricing.

Selected Contributions:

Researched and developed the travel program, aligning program with policy changes, contract requirements, and travel industry updates, and identifying cost saving opportunities.

Analyzed data, trends, benchmarks, and best practices around corporate travel and provided regular reports to the finance and management teams.

Motion DSP Inc. – Burlingame, California

Operations Manager, 1/2013 to 10/2015

Founded and developed the company from the ground up as part of the two-member start-up team, growing the office to over ten employees. Managed day-to-day office operations. Worked closely with customers; developed relationships and sought to capitalize on repeat business. Drafted contracts, quotes, and invoices; tracked all deals through contract closing. Developed status reports and sales projections. Streamlined outdated processes and procedures, and reallocated office resources.

Selected Contributions:

Doubled flagship product sales from 2013 to 2014.

Edited and proofed product marketing materials including website content, brochures, and email campaigns.

Leg Avenue, Inc. – City of Industry, California

Executive Assistant, 2/2011 to 8/2012

Provided high-level administrative support for the CEO, COO, CMO and in-house Legal Counsel. Coordinated meetings, processed expense reports, prepared documents, and made travel arrangements. Augmented C-Suite business intelligence by conducting research and preparing statistical reports. Managed six team members.

Selected contributions:

Served as Key Account Manager for Wal-Mart USA and Wal-Mart Canada; reviewed account vendor guides, troubleshot compliance issues, and routed information and requests to the appropriate department heads.

Southern California Private Investigators – Tustin, California

Executive Assistant, 7/2010 to 2/2011

Supported company President, Lead Investigator and Assistant District Attorney. Updated attorney schedules, drafted outgoing correspondence, and transcribed depositions, video interrogations, and audio recordings of client meetings. Dispatched investigators to obtain evidence of worker’s comp fraud and private party searches.

Selected contributions:

Served as the primary liaison between clients, company attorneys, and other employees. Established and cultivated long-term vendor relationships.

Handled all accounts payables and receivables; processed bi-weekly payroll, managing payroll exceptions.

Amity Commerce, Inc. – Milpitas, California

Executive Assistant, 6/2007 to 5/2010

Assisted executive team with administrative duties; additionally managed organizational finance requirements. Handled all banking, computed and paid taxes, developed department budget protocols, and tracked corporate spending. Processed payroll for 150 employees and established weekly schedules for store employees.

Selected contributions:

Senior in charge during owners’ absence, authorized to make executive decisions and oversee all company operations. Managed a staff of 15, including all junior level employees.

Educational Background

Master of Arts (M.A.), English, 2015

San Francisco State University, San Francisco, California

Bachelor of Arts (B.A.), English, 2007

California State University, Fullerton, California

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