Sales Representative Customer

SAMANTHA FAULKNER

**** ************ ** #* ****, Georgia, 31620 229-***-**** **************@*****.***

WORK EXPERIENCE

Sisters Florist and Bakery and Restaurant, Adel, GA

Bookkeeper, Jan 2014 – Present

Receive, record, and bank cash, checks, and vouchers.

Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks.

Perform personal bookkeeping services.

Calculate, prepare, and issue bills, invoices, account statements, and other financial statements according to established procedures.

Prepare and process payroll information.

Maintain inventory records.

Retail Sales Representative, Jan 2012 – 2017

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

Determine charges for services requested, collect deposits or payments, or arrange for billing.

Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Check to ensure that appropriate changes were made to resolve customers' problems.

Solicit sales of new or additional services or products.

Answer customers' questions about merchandise and advise customers on merchandise selection.

Greet customers and ascertain what each customer wants or needs.

Compute sales prices, total purchases and receive and process cash or credit payment.

Recommend, select, and help locate or obtain merchandise based on customer needs and desires.

Maintain records related to sales.

Prepare merchandise for purchase or rental.

Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.

Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.

Teller, Aug 2017- Present

Organized, stocked and maintained the teller window area.

Organized and removed online banking files no longer in use.

Pulled daily branch reports.

Processed quarterly Vault and ATM audits with a zero error rate.

Coordinated daily cash reconciliation at a high-volume location.

Maintained balancing record.

Handled various accounting transactions.

Sold cashier's checks, traveler's checks and money orders.

Prepared, sorted and distributed reports to appropriate branches.

Executed wire transfers, stop payments and account transfers.

Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.

Maintained friendly and professional customer interactions.

Executed customer transactions, including deposits, withdrawals, money orders and checks.

Rapidly and efficiently prepared customer and ATM cash and change orders.

EDUCATION

Cook High School, Adel, GA

High School Diploma, May 2012

Wiregrass Georgia Technical College, Valdosta, GA

Completed Comp. Apps course and Mathematics, 2016

Contact this candidate