Sales Customer Service

Tina Plez

404-***-**** Email: *****@****.***

Summary of qualifications

Twenty years of experience specializing in Purchasing, Procurement, Inventory, and Contract Administration.

Organized and consistently dedicated with a positive, “can do” attitude.

Highly trained and experienced in establishing and maintaining relationships with internal and external customers.

Education

Atlanta Technical College Atlanta, GA

Business Management / Human Resource Management – Associates Degree 2017

Supply Chain Management – Associates Degree 2015

Professional experience

07/07/2014 – 05/04/2018 CSM Bakery Solutions Tucker, GA

Pricing Support Specialist

Developed purchasing and pricing strategies for MROs materials and services for manufacturing production. Reviewed and check the status of PO’s.

Reconciled bank statements, price discrepancies and deductions. Created accounting reports.

Created and maintained accurate invoices to ensure timely payments.

Collected data, converted resource estimates into cost estimates, and prepared pricing data.

Researched and resolved orders placed on price hold. Provided OLX price confirmations to customer upon resolution of price hold. Updated OLX and price charts due to price adjustments.

Responsible for providing pricing to customers with gross annual sales of (>$600MM).

Developed and maintained Special Price Lists (SPLs), pricing templates, and custom reports for 170 customers.

Implemented freight as quoted from Logistics to set up customers with delivered price structure.

Updated OLX for product moves, new FOB necessary to customize price sheets and update customer price charts to reflect new product or new location of products.

Ensured contractual pricing of Request for Proposals are compliant with bid requirements.

Developed pricing analysis and reports for Sales Reps and Directors.

06/10/2014 – 07/06/2014 ZEP, Inc. Atlanta, GA

Senior Accounting Specialist

Received, reviewed, and posted invoices utilizing SAP. Interacted with vendors to get correct invoices and checked the status of PO’s.

01/2014 – 04/2014 Pros IV Stockbridge, GA

Logistics Specialist

Received, examined, and processed customer requisitions. Prepared bid specifications and other necessary documents related to the purchase of supplies, material, and equipment.

Interfaced with the customer to assist in completing order fill actions.

Located sources of supplies, coordinated delivery, and placed orders with appropriate bidder(s).

Compared costs and evaluated the quality and suitability of supplies, materials, and equipment.

Provided support and data as requested for administrative purposes and in support of the Quality Management System. Purchased foreign military parts (>$9MM).

Conferred with and assisted officials of all departments to determine purchasing needs and specifications.

11/2012 – 07/2013 Staples College Park, GA

Associate Analyst Pricing

Processed seven bids or 125-150 skus per day. Submitted bid or quote to sales team.

Researched product and prices, evaluated purchasing methodology appropriate for services, supplies and equipment.

Verified pricing for goods and products utilizing AS400 system.

Researched supplies based on price, and quality.

Maintained computerized or manual records of bid and quote inclusive of bid responses and evaluation material.

Partnered with Sales and Marketing; responsible for first level pricing support, various analysis of pricing effectiveness, discount, and promo profitability.

Worked closely with sales/sales admin/sales leader and provide analysis to VP for special price approval.

Collected data, converted resource estimates into cost estimates, and prepared pricing data.

1999 – 2012 – State of Georgia – Purchasing/Procurement

09/2011 – 09/2012 Georgia Department of Public Health Atlanta, GA

Purchasing and Procurement Specialist

Analyzed and procured supplies, technical equipment, commodities, and services with high dollar volume.

Developed bid packages for Requests for Proposals, Quotations, Information, and Qualified Contractors.

Researched and evaluated purchasing methodologies appropriate for services, supplies and equipment.

Prepared purchase orders, solicited bid proposals and reviewed requisitions for goods and services.

11/2007 – 10/2010 Georgia Perimeter College Clarkston, GA

Buyer III

Procured all pharmaceuticals, nursing, dental and medical equipment, parts, and supplies. Purchased chemicals for chemistry, biology, science, nursing, dental and medical labs. Ensured accurate input and output of inventory from CMMS (computerized maintenance management system).

Created and maintained inventory location using the CMMS, verified inventory computations by comparing against physical count of stock and investigated discrepancies and reported results to immediate supervisor.

Researched and evaluated suppliers based on price, quality, selection, service, support, and supplier’s reputation.

Generated cost savings reports.

Created Purchasing Enhancement Program.

07/2006 – 10/2007 Georgia Department of Revenue Atlanta, GA

Procurement Officer II

Created spreadsheets, charts, and graphs to communicate cost savings.

Planned, implemented, and administered programs to obtain quality products and services for the agency.

Developed cross-functional teams, actively sought and incorporated feedback; maintained knowledge of industry trends, developments, and new technologies to better satisfy customer needs and achieve business goals.

Supervised one Procurement Officer I.

04/1999 – 07/2006 Georgia Department of Human Resources Atlanta, GA

Procurement Officer

Initiated and awarded 385 contracts: copiers, pharmaceuticals, mail equipment, food services, armed and unarmed security guard services, mat and mop services, and lawn care maintenance.

Initiated and managed bid process according to established procedures and professional standards.

Selected vendors based on market research.

Interpreted spend and savings data to measure supplier performance to identify trends, gaps, and overlaps.

Tracked and reported spending, cost savings and monthly number of purchase orders.

Skills

SAP, Peoplesoft MS Excel: Pivot Tables, V-lookup, formulas, AS400, MS Office Suite, typing (60wpm)

Certifications

Georgia Certified Purchasing Associate (GCPA) Certification - 2012

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