Senior Program/Project Manager
Email: ********@*****.***
Address: **-**** ******** *****, **********, Ontario
Postal Code: L7M 4H6
Phone: 905-***-****
URL: https://www.linkedin.com/in/BertBeaudin
INTRODUCTION
20+ years in IT working in Banking, Insurance, Retail, Logistics and Healthcare sectors.
In financial services, worked for: National Trust, Commcorp / Newcourt Credit (10.5 years FE)
FirstOntario Credit Union (2.5 years), Manulife and Travelers Insurance (4 years)
In retail sector, worked for Canadian Tire Corp. and Sears (4.5 years)
In Logistics sector, worked for UPS SCS Canada and Livingston Logistics over a period of 6 years
In healthcare sector, worked for Cancer Care Ontario (1.5 years)
Managed and coordinated application development projects, package integration and Infrastructure services projects using internal
resources, Off-shore resources and 3rd party vendors.
Coordinated all project related meetings, communications, presentations, status reports, dashboards and financial reports.
Planned, scheduled and managed the execution of a Disaster Recovery Test at Travelers. Also planned, scheduled and managed
the shutdown of a Datacentre (Q9) and the interim migration of applications to the Toronto location and then developed scheduling
of migration to the U.S. based on the overall migration targets, project team capabilities as well as physical constraints in Infrastructure.
Program/Project Management 20 years
PowerPoint strong analysis, excel and MS office 15+ years
65% development projects- 35% Infrastructure projects 18 years
PMO experience 7 years
PMP PMP certification in progress). 10 years experience in project frameworks based on PMBOK.
AGILE SCRUM training from Berteig Associates.
Solid communication dealing up to senior executive level presentations 10+ years
Project metrics/analyze, critique and audit documentation 10 years
On sabbatical April 2017 thru September 2017
PROFESSIONAL EXPERIENCE
CONTRACT ENGAGEMENTS
Travelers Canada Feb 2015 to Nov 2016 (22 months) Migration Project
Senior Engagement Manager
Environment: AIX LINUX ORACLE SQL SAS WebSphere INTEL
Budget Range: $25MIL
Skills Utilized:
Project planning and management
Coordination of activities
Communication
Negotiation
Presentation
Financial Reporting
Status Reporting
Tools:
SharePoint
Visio
MSOffice (2010)
CLARITY
Duties:
1.Coordinated the scheduling and sequencing of a complex migration program and projects based on committed delivery, application change requirements and operational, infrastructure and financial constraints.
2.Managed Infrastructure support of all development activities creating and maintaining multiple integrated test environments in Canada.
3.Worked collaboratively with Infrastructure and Security, US and Canada, App Dev project managers, business leads and IT senior management to plan and complete a platform and geographic migration and contribute to the transformation to DEV OPS environment and Release methodology.
4.Planned, scheduled and managed a Disaster Recovery test for all applications deemed to be critical to the ongoing business.
5.Managed the currency and vulnerability patching of the all AIX ORACLE and WebSphere environments in Canada
6.Assisted in the management of the Travelers Canada enterprise Infrastructure environments.
7.Managed Infrastructure project resources in Canada, the U.S. and off-shore (India).
8.Managed the de-commission activities in Canada.
Sears Canada Aug. 2014 to Feb. 2015 (6 months) Retail development
Senior Project Manager
Environment: AIX ORACLE SQL WebSphere INTEL. DATASTAGE
Budget Range: $500K - $2M
Skills Utilized:
Project planning
Package Integration/vendor management
Managing virtual teams
Coordination of activities
Communication
Presentation
Status Reporting
Tools:
SharePoint
Visio
MSOffice (2010)
CLARITY
Quality Centre
Duties:
1.Work collaboratively with IT teams, 3rd party vendors and the business leads in Finance and Merchandizing to successfully install HYPERION and provide essential data to a new Merchandizing system.
2. Manage the development of new inventory modules as part of the revitalization program.
3.Manage off-shore development teams (Philippines) in high volume, high performance SQL extraction for time sensitive data warehouse daily feeds for analytics on orders, shipments and inventory.
Canadian Tire August 2010 to June 2014 (46 months) Retail Development
Senior Project Manager
Environment: IBM ISERIES (AS400) SYNON COBOL MQSERIES SQL SAS JEE
Budget Range: $350K - $2.5MIL
Skills Utilized:
PLC based on PMBOK Ver. 4
Project planning and management
oWaterfall
oIterative
oAGILE SCRUM
Negotiation
Coordination of activities
Communication
Presentation
Status Reporting
Tools:
SharePoint
JIRA (Limited)
Visio
MSOffice (2010)
PLANVIEW
Quality Centre
Duties:
1.Work collaboratively with Dealers (store owners), the Dealers Association, Corporate business leads and technology departments, Retail Systems development teams and Infrastructure to provide strategic and operational improvements to the experience within the stores.
2.Manage Retail Systems projects (ranging in value from $350k to 2.5 mil.) from inception to project close.
Project portfolio includes:
1. Automated in-Store Deal Management (Change to Ordering Process) $550k
2. APAP Parts forecasting sub=project $6 mil. (Retail Systems portion $1mil)
3. Fineline forecasting $650k (AGILE)
4. EQUITY System Enhancements $750k (AGILE)
5. Back to back deal order processing including the creation of store-based analytics (AGILE)
6. Weighted Average Costing of Store products $600k (AGILE)
7. Self-Checkout unit upgrades $500k
Managed vendor upgrade to self-checkout machines in stores
Coordinated with Marketing, Legal, Dealers and IT to schedule and manage changes and upgrades in tandem with server upgrades in the stores.
Managed training of staff in the support of the self-checkout kiosks.
Supported the implementation of upgrades based on negotiated schedules.
Manulife Financial January 2008 to Dec 2009 (24 months) Financial Services Development
Senior Project Manager
Environment: IBM ISERIES (AS400) IBM Mainframe SQL Server
Budget Range: $500K - $3M
Skills Utilized:
PLC based on PMBOK Ver. 1
Project planning and management
Negotiation
Coordination of activities
Communication
Presentation
Status Reporting
Tools:
SharePoint
Visio
MSOffice (2010)
HP Portfolio Manager
Quality Centre
Duties:
1.Work collaboratively with Marketing and Policy administration business leads, IT security and Infrastructure, development teams and 3rd party developers to re-design the contract amendments process and create re-marketing materials for group benefit holders who have terminated group coverage.
2.Manage Group Insurance Systems projects (ranging in value from $250k to 2.5 mil.) from inception to project close.
Project Portfolio includes:
1. FOLLOW ME project – integrating data from disparate sources to enable ongoing customer
service beyond the term of Group benefits $500K
2. Contract Amendments – A project using SharePoint and Intelligent Work Flow to streamline the
amendments processes. $3MIL.
During that time, I also assisted in the development of processes covering Post Implementation Reviews. Additionally, I completed PIRs on three projects.
UPS Supply Chain Solutions Canada April 2004 to September 2007 (40 months) Logistics Development and Infrastructure
Program Manager/Contract Development Manager
Environment: IBM ISERIES (AS400) AIX UNIX SQL JEE
Skills Utilized:
Program Management
PLC based on PMBOK Ver. 1
Project planning and management
Negotiation
Coordination of activities
Communication
Presentation
Status Reporting
Tools:
SharePoint
Visio
MSOffice (2010)
PLANVIEW
Quality Centre
Duties:
Work collaboratively with executive management, business leads and the IT department to provide system improvements that supported increased sales and reduced operating costs.
While at UPS SCS, I created Program/Portfolio business cases, presented the underlying projects to senior management and reported on the overall program progress and project dependency issues within the programs. Some key accomplishments are:
1.Managed a Program to improve the cost-effectiveness of the integrated systems. The Program also entailed a means of measuring unit costs to track the degree of improvement
2.Restructured software engineering; improved efficiency, quality and responsiveness to client needs.
3.Reorganized software development department; established goals, created focus and instilled software release methodology.
4.Directed successful software development projects to support the handling of large U.S. Healthcare clients.
5.Directed successful software development projects to support the expansion of services to the Medical/Surgical equipment marketplace in the U.S.
6.Modified applications; expanded functionality, enabling win of 3 key contracts in highly competitive space; $2.6 million budget.
7.Spearheaded system integration for 2 major US clients, achieving all deliverables and meeting $462K budget.
8.Owned technical integration following 2 new client acquisitions, increasing volumes 150%.
9.Directed the efforts of the Application Development groups in both Canada and the U.S.
10.Determined skill requirements to fulfill the maintenance and development needs and hired personnel accordingly.
11.Mentored and coached project managers and line managers.
12.Managed the migration of the Call Centre to a new software platform (ACD, predictive dialing, and metrics reporting) and a new location in the U.S.
FirstOntario Credit Union: June 2001 to January 2004 (30 months) Financial Services Integration
Source and implement new Banking System Solution
Program Manager/ Senior Project Manager
Livingston Logistics: August 1998 to June 2001 Logistics Development and Infrastructure
Contract Program Manager
Cancer Care Ontario: May 1998 to January 2000 Healthcare Development and Infrastructure
Contract Tech Support Manager/Program Manager
Prior experience as a full-time employee
NEWCOURT CREDIT GROUP (Aug 97 to Feb 98) Financial Services IT Management
Vice President of Canadian Systems
COMMCORP FINANCIAL SERVICES (Jun 95 to Aug 97) Financial Services IT Management
Managing Director of Information Technology Services – Provided IT Services to the Commcorp family of companies (Commcorp, CIBC Finance, MFP, BML)
NATIONAL TRUST (Jun 87 to Jun 95) Financial Services IT Management
Vice President and CIO
available on request