Lucinda Bridenstine
Tulsa, OK 74145
********@*****.***
918-***-**** cell/ 918-***-**** home
OBJECTIVE
My objective is to continue to learn and grow in all areas of Medical Administration.
HIGHLIGHTS
Scheduled for radiology and special procedures and provided patient education for their procedure.
Worked and maintained commercial accounts and Medicare secondary accounts for hospital billing.
Maintain my Preferred Community Choice account for the doctors of Warren Clinics in Oklahoma.
Trained medical billing new hires the systems and information needed so they could confidently work from home.
Worked all aspects of A/R and billing for Physicians on contracted accounts.
WORK EXPERIENCE
From/To Dates: 12/2013-09/2017
Employer: Mckesson
Position/Title: Senior A/R representative
Primary Responsibilities:
Worked claims denials and submitted appeals for payment with insurance companies. I posted patient and insurance payments on accounts. I worked Commercial, Government and Work Compensation claims. Provided customer service as required on some of the contracts I worked. My daily goal was to lower A/R on my accounts.
From/To Dates: 05/2012 – 08/2012
Employer: Image Health Care
Position/Title: Home Health Care Biller
Primary Responsibilities:
Billed Medicare and Medicare supplement claims for a home health care company. I was hired as a temporary employee to research claims and get them paid before they were untimely and to lower the A/R.
From/To Dates: 07/2008-01/2010
Employer: Perot Systems/Dell
Position/Title: Claims Adjudicator/Examiner
Primary Responsibilities:
Priced and edited Medicare claims for payment. I verified credentials, so that the right doctor would be paid correctly and on a timely basis. Trained new employees on all aspects of the position they were hired for, so that they would be able to work comfortably from office or home.
From/To Dates: 06/2007-07/2008
Employer: Saint Francis Hospital
Position/Title: Patient Account Representative
Primary Responsibilities:
Posted payments and billed insurance claims to my account, Preferred Community Choice. I corresponded with the doctors to assist in getting their claims paid. Work the aged report to lower A/R balance. Worked with my team to meet or exceed our A/R monthly goal.
From/To Dates: 08/2001-06/2007
Employer: South Crest Hospital
Position/Title: Scheduler
Primary Responsibilities:
Worked with physicians to insure all reports and films needed for a procedure was handled. Responsible for having an order for every procedure scheduled that day. I scheduled all procedures in radiology and specials. I educated patients in all aspects of their examination.
From/To Dates: 05/1997-08/2001
Employer: Saint Francis Hospital
Position/Title: Patient Account Representative
Primary Responsibilities:
Worked daily to lower the A/R on my accounts which were Blue Cross and Medicare secondary. Worked my accounts to achieve or exceed my A/R monthly goal.
EDUCATION
Institution: Tulsa Junior College/Tulsa Community College
REFERENCES
Bill Alden
Saint Francis Laureate
Senior Radiology Technologist
918-***-****/*****-******@****.***
Jennifer Dixon
Perot/Dell Systems
Claims Operations Senior Associate
918-***-****/*********@*****.***
Suzanne Stickman
Image Home Health Care
Controller at Image Home Health Care
918-***-**** ext. 17/imageheathcare.com
Dee Alden
Saint Francis Hospital
Senior Patient Accounts
918-***-****/*******@************.***