MA. YASMIN BAUTISTA
Flat *, Bldg ** Zone ** Street 824 Bin Omran, Doha, Qatar
Contact No.: 30781766
Email: **************@******.***
OBJECTIVE
To be considered in a position that will further enhance my knowledge and maximize my potentials for the success of the company as well as my own. WORK EXPERIENCES
February 2015 to Document Controller / Secretary at Derwind Trading and Present Contracting Co. WLL
10th Floor, Aamal Tower, Omar Al Mukhtar Street, West Bay P.O. Box 20366, Doha – Qatar
Project: Arwa Tower (2B+G+41)
Contract Value: QR 275,000,000
Project Location: West Bay - Doha, Qatar
Client: Al Rayan Tourism and Investment Company (ARTIC) Project: Reconstruction of City Centre Doha
Contract Value: QR 260,000,000
Project Location: West Bay - Doha, Qatar
Client: Al Rayan Tourism and Investment Company (ARTIC) Job Responsibilities:
Undertake various functions related to document
control, document archiving, document imaging and
maintenance of document register for construction
projects
Direct reporting to Project Manager and Engineers.
Controls issuance of document numbers, including maintenance of proper document registers for detail engineering or Construction engineering project
Preparing letters to consultant, sub-contractors, internal memorandum etc.
Preparing project submittals for approval such as Shop Drawing, Material Submittal, HSE Submittals,
Method Statement, Inspection and Test Plan, Test
Reports and Monthly Reports.
September 2011 to Technical Customer Care Representative at Convergys January 2015 UP Ayala Techno hub – Philippines
Job Responsibilities:
Responsible for representing the clients to their customers by handling chats promptly.
Interacting with customers to determine their needs and providing consistent, high quality service and accurate information.
Specifically, provides technical assistance through chat in resolving DSL and all internet related issues
(including email and home networking) that
residential customers of Comcast is experiencing;
Setting up of appointment for truck roll dispatch.
Handles order placement whenever necessary.
Setting up of appointment for truck roll dispatch
Handles order placement whenever necessary.
PERSONAL
INFORMATION:
Age 30 years old
Gender Female
Language English and Tagalog
Nationality Filipino
Visa Transferrable / NOC
Availability Immediately
SKILLS AND ABILITIES
Possess leadership skills
Has an ability to work under
pressure with minimum
supervision
Has excellent interpersonal and
communications skills
Flexible in work and proactive
Technologically savvy
Proficient in Microsoft Office
Has strong organizational skills
Well-developed customer service
skills
REFERENCES
Mina Youssef Amin
Project Manager
Derwind Trading & Contracting Co. WLL
****@*******-*****.***
Orwelle Manlapid
Project Manager
Hat Italian Design Doha Co.
*.********@***-*************.***
I hereby certify that all of the
information stated here are true and
correct to the best of my knowledge and
belief.
MA. YASMIN BAUTISTA
October 2010 to Customer Support Representative at Sutherland Global April 2011 Services Inc.
EBP Building Makati– Philippines
Job Responsibilities:
Answers incoming and makes outgoing phone calls from and to eBay members who suspect fraudulent activity on their account
Responsible for reviewing security information and account activities of the callers
Identifies type of fraud and set accounts up for investigation
Assist in taking inbound calls from the merchant, merchant centers and branches with the purpose of detecting fraud or providing authorizations at the point of sale.
Interviews the customer at the point of sale and verifies their security information and account activities;
Plays a key role in contributing to the profitability of the organization and directly impact the bottom line of minimizing losses that result from fraud.
TRAININGS AND SEMINARS ATTENDED
July 09, 2009 “Beer or No Beer? A Glimpse on How Alcohol Addiction can Ruin Your Life” Fatima Eye Rehabilitation, Fairview, Quezon City
July 08, 2009 “Buerger’s Disease. Not the Ordinary Patty! Smoking Cessation” Fatima Eye Rehabilitation, Fairview, Quezon City
July 01, 2009 “Gatroschisis! Does it Ring a Bell?” Fatima Eye Rehabilitation, Fairview, Quezon City
May 2007 Community Medical and Dental Mission
Maligaya, Quezon City
EDUCATIONAL BACKGROUND
2006 to 2009 Our Lady of Fatima University
Regalado, Quezon City – Philippines
Bachelor of Science in Nursing
2005 – 2006 Far Eastern University
Recto, Manila,
Associate in Health Science Education, BSN
2001 – 2005 Diliman Preparatory School
Commonwealth Avenue, Quezon City – Philippines
(Secondary)
1995 – 2001 Diliman Preparatory School
Commonwealth Avenue Quezon City – Philippines
(Primary)