MA. YASMIN BAUTISTA

Flat *, Bldg ** Zone ** Street 824 Bin Omran, Doha, Qatar

Contact No.: 30781766

Email: ac5n7s@r.postjobfree.com

OBJECTIVE

To be considered in a position that will further enhance my knowledge and maximize my potentials for the success of the company as well as my own. WORK EXPERIENCES

February 2015 to Document Controller / Secretary at Derwind Trading and Present Contracting Co. WLL

10th Floor, Aamal Tower, Omar Al Mukhtar Street, West Bay P.O. Box 20366, Doha – Qatar

Project: Arwa Tower (2B+G+41)

Contract Value: QR 275,000,000

Project Location: West Bay - Doha, Qatar

Client: Al Rayan Tourism and Investment Company (ARTIC) Project: Reconstruction of City Centre Doha

Contract Value: QR 260,000,000

Project Location: West Bay - Doha, Qatar

Client: Al Rayan Tourism and Investment Company (ARTIC) Job Responsibilities:

Undertake various functions related to document

control, document archiving, document imaging and

maintenance of document register for construction

projects

Direct reporting to Project Manager and Engineers.

Controls issuance of document numbers, including maintenance of proper document registers for detail engineering or Construction engineering project

Preparing letters to consultant, sub-contractors, internal memorandum etc.

Preparing project submittals for approval such as Shop Drawing, Material Submittal, HSE Submittals,

Method Statement, Inspection and Test Plan, Test

Reports and Monthly Reports.

September 2011 to Technical Customer Care Representative at Convergys January 2015 UP Ayala Techno hub – Philippines

Job Responsibilities:

Responsible for representing the clients to their customers by handling chats promptly.

Interacting with customers to determine their needs and providing consistent, high quality service and accurate information.

Specifically, provides technical assistance through chat in resolving DSL and all internet related issues

(including email and home networking) that

residential customers of Comcast is experiencing;

Setting up of appointment for truck roll dispatch.

Handles order placement whenever necessary.

Setting up of appointment for truck roll dispatch

Handles order placement whenever necessary.

PERSONAL

INFORMATION:

Age 30 years old

Gender Female

Language English and Tagalog

Nationality Filipino

Visa Transferrable / NOC

Availability Immediately

SKILLS AND ABILITIES

Possess leadership skills

Has an ability to work under

pressure with minimum

supervision

Has excellent interpersonal and

communications skills

Flexible in work and proactive

Technologically savvy

Proficient in Microsoft Office

Has strong organizational skills

Well-developed customer service

skills

REFERENCES

Mina Youssef Amin

Project Manager

Derwind Trading & Contracting Co. WLL

+974-********

ac5n7s@r.postjobfree.com

Orwelle Manlapid

Project Manager

Hat Italian Design Doha Co.

+974-********

ac5n7s@r.postjobfree.com

I hereby certify that all of the

information stated here are true and

correct to the best of my knowledge and

belief.

MA. YASMIN BAUTISTA

October 2010 to Customer Support Representative at Sutherland Global April 2011 Services Inc.

EBP Building Makati– Philippines

Job Responsibilities:

Answers incoming and makes outgoing phone calls from and to eBay members who suspect fraudulent activity on their account

Responsible for reviewing security information and account activities of the callers

Identifies type of fraud and set accounts up for investigation

Assist in taking inbound calls from the merchant, merchant centers and branches with the purpose of detecting fraud or providing authorizations at the point of sale.

Interviews the customer at the point of sale and verifies their security information and account activities;

Plays a key role in contributing to the profitability of the organization and directly impact the bottom line of minimizing losses that result from fraud.

TRAININGS AND SEMINARS ATTENDED

July 09, 2009 “Beer or No Beer? A Glimpse on How Alcohol Addiction can Ruin Your Life” Fatima Eye Rehabilitation, Fairview, Quezon City

July 08, 2009 “Buerger’s Disease. Not the Ordinary Patty! Smoking Cessation” Fatima Eye Rehabilitation, Fairview, Quezon City

July 01, 2009 “Gatroschisis! Does it Ring a Bell?” Fatima Eye Rehabilitation, Fairview, Quezon City

May 2007 Community Medical and Dental Mission

Maligaya, Quezon City

EDUCATIONAL BACKGROUND

2006 to 2009 Our Lady of Fatima University

Regalado, Quezon City – Philippines

Bachelor of Science in Nursing

2005 – 2006 Far Eastern University

Recto, Manila,

Associate in Health Science Education, BSN

2001 – 2005 Diliman Preparatory School

Commonwealth Avenue, Quezon City – Philippines

(Secondary)

1995 – 2001 Diliman Preparatory School

Commonwealth Avenue Quezon City – Philippines

(Primary)

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