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Customer Service Sales

Location:
Milpitas, CA, 95035
Posted:
May 30, 2018

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Resume:

BS in Accounting

ac5n7i@r.postjobfree.com

Wireframing

Rapid Prototyping

User Research

Iterations

Basic HTML/CSS

Persona Creation

User Story Mapping

Visual Design

High Fidelity Mockups

Recruiting

Customer Service

Sales

Tools

Sketchapp

InVision

Salesforce

MS Office Suite

Quickbooks

Skills

Education

408-***-****

UX Designer

Work experience

Projects

EcoLend: Native iOS App (SketchApp/InVision)

An app for lending and renting items infrequently used Jinalshahdesign.com in/jinal-shah-design

UX Design Immersive

Design Bootcamp

DevMountain

(January-April 2018)

San Jose State University

(Graduated December 2015)

Languages

English

Hindi

Gujarati

ITCO Solutions, Inc.

October 2017 – December 2017

Design and IT Recruiter (Contract)

• Conducted user research and a usability audit

• Focused on organizing content and information architecture

• Created wireframes and a high fidelity prototype

• Tested for usability and made changes accordingly Shah CPA: Responsive Web Redesign (SketchApp/InVision) A website redesign of a CPA website to increase usability

•Generated a persona from the user research gathered

•Devolped a minimum viable product to validate our assumptions

•Made a creative brief to understand scope

•Performed card sorting to categorize features

•Created wireframes and high fidelity mockups

Jive: Native iOS App (SketchApp/InVision)

An app aimed to increase gratitude in the workplace

• Conducted to user research to understand user motivations/hesitations

• Created a user story map to determine scope

• Wireframes were made and tested for usability

• Produced a style guide and created high fidelity mockups

• Performed user testing to ensure users were able to lend/rent with ease

•Responsible for hiring highly skilled accounting and finance professionals

•Conducted 15 interviews a week and drafted 3 offers a week

•Negotiated salary, understood candidate motivations and closed deals

•Went on client visits to ensure quality,

• Built relationships and generated new business

Accountemps

July 2016 – April 2017

Staffing Executive- Salaried Professional Services

• Recruited technology and creative professionals

• Worked with the sales team to ensure job orders got filled

• Reviewed portfolios and qualified candidates by conducting interviews

• Coordinated interviews with hiring managers and candidates Jinal Shah



Contact this candidate