Customer Service Sales
Resume:
BS in Accounting
*****.****.******@*****.***
Wireframing
Rapid Prototyping
User Research
Iterations
Basic HTML/CSS
Persona Creation
User Story Mapping
Visual Design
High Fidelity Mockups
Recruiting
Customer Service
Sales
Tools
Sketchapp
InVision
Salesforce
MS Office Suite
Quickbooks
Skills
Education
UX Designer
Work experience
Projects
EcoLend: Native iOS App (SketchApp/InVision)
An app for lending and renting items infrequently used Jinalshahdesign.com in/jinal-shah-design
UX Design Immersive
Design Bootcamp
DevMountain
(January-April 2018)
San Jose State University
(Graduated December 2015)
Languages
English
Hindi
Gujarati
ITCO Solutions, Inc.
October 2017 – December 2017
Design and IT Recruiter (Contract)
• Conducted user research and a usability audit
• Focused on organizing content and information architecture
• Created wireframes and a high fidelity prototype
• Tested for usability and made changes accordingly Shah CPA: Responsive Web Redesign (SketchApp/InVision) A website redesign of a CPA website to increase usability
•Generated a persona from the user research gathered
•Devolped a minimum viable product to validate our assumptions
•Made a creative brief to understand scope
•Performed card sorting to categorize features
•Created wireframes and high fidelity mockups
Jive: Native iOS App (SketchApp/InVision)
An app aimed to increase gratitude in the workplace
• Conducted to user research to understand user motivations/hesitations
• Created a user story map to determine scope
• Wireframes were made and tested for usability
• Produced a style guide and created high fidelity mockups
• Performed user testing to ensure users were able to lend/rent with ease
•Responsible for hiring highly skilled accounting and finance professionals
•Conducted 15 interviews a week and drafted 3 offers a week
•Negotiated salary, understood candidate motivations and closed deals
•Went on client visits to ensure quality,
• Built relationships and generated new business
Accountemps
July 2016 – April 2017
Staffing Executive- Salaried Professional Services
• Recruited technology and creative professionals
• Worked with the sales team to ensure job orders got filled
• Reviewed portfolios and qualified candidates by conducting interviews
• Coordinated interviews with hiring managers and candidates Jinal Shah
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