Project Manager

Aleksandr Parubets

Phone: 925-***-****

Email: ********@*****.***

www.linkedin.com/pub/aleksandr-parubets/16/913/6bb/

Project Manager Quality Assurance Professional Scrum Master

QUALITY LEADERSHIP ANALYSIS

A dynamic IT management professional with 20 twenty years of experience in release, project management

and quality assurance. Vast cross-industry experience spanning large health care, telecommunications, consulting, banking and technology companies (Fortune 100 specialist). Successful track record of defining and implementing test methodologies with expertise in identifying and implementing solutions, providing cost reduction and

control and offering strong client service, while excelling stakeholder expectations. My ability to consistently

exceed project objectives and maintain product quality has led to my career success. I am looking to utilize my

analytical, leadership, team building and negotiation skills with a company that values product quality and high

standard of management.

Areas Of Expertise

Test Methodologies, SDLC

Strategic Planning/Analysis

Technology Implementation

Release Management, DevOps

Agile Scrum Methodology

Tapestry

Genesys Platform, Cisco CUCM

SaaS; Cloud Computing

Project Management

Team Leadership

Cost/Benefit Analysis

Communication Skills

Waterfall Methodology

EPIC EHR, HL7, HIPPA

IVR, Intelligent Routing

Web bases technologies

Process Improvement

Project Planning

Cost Control/Reduction

Programming

Top-down and Bottom-up Methodology

Computer telephony integration

Mobile Application

Professional Experience

San Francisco, CA, 12/2016 - PRESENT

Project Manager / Scrum Master

●Managed key NextGen project deliverables including: Unified Login, Akamai Integration, NPE Inbound Email, Pershing UAT to XAT switch and RackSpace DR effort.

●Managed Client Migration effort providing Digital Banking experience to both Desktop and Mobile online banking users. Infrastructure production readiness in support of Client Go Live, including Rackspace management processes, monitoring improvements for all major component, enabling strong security and access controls across the on-line banking site.

●Led and supported Digital Channels Team with cross-functional teams to bring digital banking solutions and support to FRB to drive execution of Digital Banking across all delivery channels. Channels included Digital Advertising, Content Development, Core Services, Incident Response and Online Fraud monitoring

●Defined and managed number of aspects of the project, scope, scheduling, resources, and quality control

of work products following company’s PMO standards and governance guidelines and project management best practices.

●Worked in Jira to track velocity, sprint and burndown. Managed and tracked defects, issues and risks.

●Leveraged JIRA and Confluence for project documentation (charter information, plans and schedules) as well as manage communication to all.

stakeholders and enforce an effective system of project governance.

●Created MS Project schedules, meeting minutes, and updated SharePoint with deliverables for internal

audit purposes

●Developed in-depth understanding of clients’ use of online banking and mobile channels by actively

Aleksandr Parubets – Page 2

Professional Experience –continued

●engaging with clients and the First Republic teams (preferred bankers, portfolio managers, preferred banking office personnel, etc.)

●Worked closely with key internal business partners including Marketing and Deposit Services to manage cross- channel client experience within the digital channels online properties.

●Optimized the services of our partnered vendors by effectively managing the relationships and their deliverables.

●Developed and implemented templates and standards for project deliverables and work products.

●Documented meeting minutes and decisions. Tracked and managed project issues.

●Created and presented status reports and executive dashboards on project progress and issues via MS Project schedules, MS Excel

●Monitored/tracked integrated project plan across multiple work streams

●Facilitated impact analyses and risk mitigation strategies of current/existing technologies on the program.

●Contributed and lead vendor relationship management for project-related vendors; supports enterprise vendor management standards

●Complied with enterprise project management standard & contributed to their incremental improvement.

●Monitored project and/or program execution and escalated project issues as necessary.

●Identified project milestones/deliverables. Documented and tracked project risk logs using MS Project, MS Office, Visio, SharePoint, SnagIt.

Walnut Creek, CA, 04/2016 – 11/2016

Technical Project Manager / Scrum Master

Provided guidance and support for upgrades and “Go-Lives”

Identified risks and constraints for test execution, project schedule and resources

Managed User Acceptance Testing (UAT), End User Training and deployment support activities

Created & improved Release processes and documentation to minimize customer impact during changes

Provided Release services for SDLC Waterfall and Agile/Scrum

Managed and drove Scrum Ceremonies – Daily Stand up, Sprint Planning, Retrospectives, Demo

Lead cross-functional team to support each Release project plan and post Release/Change review

Concurrently managed multiple Releases and Changes

Designed test strategies, developed test tools and implemented test cases to ensure highest quality deliverables

Facilitated walk-through, review and group meetings to identify, resolve and troubleshoot issues in the applications. Provided Project management experience managing multiple concurrent initiatives.

Complied with standards and strategies of the software testing life cycle

Facilitated Scrum of Scrum sessions across the teams

Analyzed and tracked test results, user stories and documented defects/issues in Jira and Confluence

Served as a consultant for issues and topics related to an electronic health record (EPIC / Hyperspace)

Provided support for clinical/operational activities in software design, configuration, implementation, testing, and activation of electronic health records (EHR software) for the following EPIC/Hyperspace modules: Tapestry, Inpatient, Outpatient and Cadence.

United States Federal Reserve Bank, San Francisco, CA, 07/2014 – 4/2016

Technical Project Manager / SENIOR QA CONSULTANT / SCRUM MASTER

Facilitated release planning and implementation meetings with key stakeholders to identify proper

Sequencing of release components/packages.

Ensured that issues and risks are identified, understood, and dealt with in a manner that mitigates risk to scope and schedule.

Defined and documents the release recommendation for each release and change to controlled environments. Included the release scope, schedule, deliverables, and roll back plan. Reviewed release recommendations with key stakeholders. Integrated the release process with Agile development processes.

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Professional Experience – Continued

Identified and implemented processes to effectively manage and enhanced the release processes

Oversees release decisions and processes in terms of the big picture/cross-departmental impacts.

Provide overall leadership for the scrum teams. Managed Agile Regular interactions with cross functional teams and implemented visibility for the scrum teams

Created and managed release plans, dashboards and deployment launch plans as required.

Identified and scheduled project deliverables, milestones and tasks and keep management, clients and others information of project status, risks and budget constraints

Facilitated Change Management and deployment planning meetings to collect data and information pertaining to the release

Reported project status at all management levels

Adapted Total Quality Management approach to integrate all organizational functions (marketing, finance, design, engineering, and production, customer service, etc.) to focus on meeting customer needs and organizational objectives.

Utilize Total Quality Management to improve the collection of processes, such as commitment by senior management and all employees, meeting customer requirements, reducing development cycle times, improvement teams, reducing product and service costs, employee involvement and empowerment, recognition and celebration, challenging quantified goals and benchmarking, focus on processes / improvement plans, incorporation in strategic planning.

Identified opportunities to make tactical improvements to the release management process

Managed Defect Triage Meeting to prioritized, track and assigned defects to the appropriate team

Managed project cost to ensure it falls within budget constraints

Provided Release coordination and communication during and after deployment including providing executive level dashboards for the release events.

Managed Release execution by monitoring of each phase of the release. Validated the release as it progresses through various release gates and test phases. Alerted appropriate stakeholders of any errors or issues that need to be addressed.

Pursued IT and Project compliance with the release acceptance criteria

Maintained release management schedule for specific (or assigned) system(s).

Offered expertise to Cash Product Office to evolve Quality Assurance structure

Provided advice to Development and senior management to adapt/modify new processes/technologies to accelerate the growth and improve project quality results

Consulted group of QA engineers and provided guidance to improve existing QA cycle/processes

Participated in daily scrum meetings, spring planning, spring review, and spring retrospective.

Worked with Product owner On Artifacts Such as Product Backlog, Spring Backlog, Sprint Burndown, Release Burndown

Facilitated triage meetings to resolve deployment issues and defects in cross portfolio environment

Google, Mountain View, CA, 02/2014 – 05/2014

Technical Project Manager / SENIOR QA Consultant

Evaluated product constraints, requirements and built test strategy to support Online Billing UI for Google AdWords accounts and customers(Transaction History, Billing Profile, Billing Settings, Making manual, Payment Matching, Invoicing and Automated Payments)

Developed Test Plan for current project deliverable. Structured quality assurance processes.

Created Release/Project Management process for IaaS/PaaS Cloud offering

Guided organization in implementing effective change management strategies and adopting industry best practices, such as the Capability Maturity Model Integration (CMMI). CMMI process improvement and technical writing. Proven capability to instill a culture of Passion for Excellence and Continuous Improvement to build a world class organization. Utilizes metrics, quantitative analysis, and defect reports to perform root cause analysis, remove systemic defects, streamline processes, improve program

performance and make data-driven decisions.

Provided eCommerce functionality expertise during project planning, development and production-support

Managed cloud migration solutions for clients across the globe using Agile-SCRUM methodologies

Established the data environment for the cloud application and their migration.

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Professional Experience – Continued

Created project schedule for Quality Assurance team

Developed fallback and contingency plans. Coordinated and responded to requests for changes from original specifications

Identified quality assurance efforts. Created work breakdown structure and sized duration of each task.

Prioritized tasks by identifying and executing critical tasks first

Proactively communicated and worked closely with key project stakeholders including, development team leads, project managers and fiancé leads to coordinate and report on quality assurance findings, tasks/progress, dependencies, and plan moving forward

Facilitated and coordinated team meetings

Reported weekly status to upper management

Produced monthly results to highlight rate of defects findings, severity level, fix rate

Identified test infrastructure gaps, build test strategies and processes to address them

Managed vendors on project assigned

Identified, evaluated risks and implemented risk mitigation plan

Documented and executed Sanity and Functional test scenarios for Google AdWords Billing UI. Validated workflows for various supported currencies (Euro, USD, local currencies) and payment instruments (Credit Cards, Fund transfer, Debit cards, Bank account and country specific payment instruments)

VERIZON business / KAISER PERMANENTE, Pleasanton, CA, 06/2012-11/2013

Deployment Project Manager / Senior QA Consultant

Managed User Acceptance Lab for a $200 million project which centralizes Telephony and Interactive

Voice Response (IVR) platforms and delivers the Technology as a service over the Kaiser Permanente network to customer support agents.

Hands-on experience in conducting customer & internal audits to verify compliance to relevant quality practices & procedures of quality assurance.

Demonstrated abilities in handling process improvements and quality related activities like resource planning & in-process inspection in coordination with internal departments.

Expertise in preparing test reports, design documents, test setup, specification, data sheet & drawing in the development for

nd subcontractors on project assigned

Consulted Verizon Business during migration of the internally managed Kaiser Permanente call center infrastructure into the Verizon Business (VzB) hosted environment

Extensively worked on Epic Tapestry - Benefit Plans, Benefit Packages, Benefit services, Benefit Component & Component Groups, Adjudication formulas, Vendor & Provider Contracts, Provider & Networks, Contracts or Service Component prizing, Claim Codes.

Implemented and validated test plan and test execution of the following Epic modules: Clinical, Pharmacy, Hospital billing, Ambulatory and Cadence, IP and OP. Verified workflow design of KP Health Connect

Validated all aspects of quality assurance of the project which replaced 32 current call centers and built out 2 new data center infrastructures to support over 100 million calls per year.

Responsible for assuring HIPAA adherence and PCI security activities for the project.

Validated Genesys call routing test scenario implementation and execution from the database

Pre and Post deployments activities management of a Genesys solutions

Participated in testing the main functions of Genesys, including call routing to the proper agents based on skill based routing (skill sets), call transfers, inbound/outbound calling

Created test strategies, write test plans, create test cases, test data, and test case execution

Assured all component testing of the enterprise contact center services such as:

intelligent routing, virtualization of multiple call centers (load balancing), multi-channel access, computer

telephony integration, comprehensive reporting and analytics, telephonic (IVR) and web self-service, High Availability / Disaster Recovery / Performance Testing, workforce management, common/intelligent desktop applications.

Provided engineering and administrative level expertise in Genesys supporting an external Verizon Business customer.

Management and administration of Genesys applications to include Framework, e-Mail, Chat, Voice Portal, Workforce Management, Workload Management, Reporting, and Nuance TTS and Recognizer.

Responsible for defect management of Auxiliary Applications such as Knowlagent/Intradiem, Opstel, Nice,

Aspect-Core, Aspect-Empower, Aspect-Perform etc., utilizing HP Quality Center.

Aleksandr Parubets – Page 5

Professional Experience – Continued

Reviewed and approved test cases and test scenarios for call center applications for accuracy and adherence to business requirements and functional specifications.

Coordinated and monitored project schedules across different project sites nationwide.

IBM, San Francisco/San Jose, CA, 03/2008-01/2012

Project Manager

Improved stability and decreased redundancy by redesigning the communication environment and creating a plan to monitor and alert IT to technology issues

Develop project plans, determine goals, time frames, funding limitations, risks, procedures for accomplishing the project. Determining staffing requirements, and allotment of resources

Well Versed with Epic Tapestry Adjudication.

Collaborated with business owners and stakeholders to lead eCommerce requirements gathering and analysis.

Reviewed eCommerce platform and architecture to recommend effective options for implementing business functionality.

Working knowledge of Ecommerce Order Management and Content Management

Working knowledge of Ecommerce Application development and deployment, and familiarity with

Merchandising and Supply Chain systems

Responsible for working with internal staff, stakeholders and clients to execute technical SaaS tool adoption projects including change and communication management.

Owned and drove successful execution and delivery of eCommerce project solution implementation.

Managed cloud migration solutions for clients across the globe using Agile-SCRUM methodologies

Achieved seamless cloud migrations and integrations transparent to client customers, accomplished highly scalable and available applications under budget and with lesser hosting and maintenance costs.

Regression testing for many other modules likes Beacon, Tapestry, Ambulatory, IP Clinical, ICD 10 during the end of cycles to meet the deadlines.

Coordinated and managed a project with emphasis on the implementation, customization and support of Oracle eBusiness Applications

Coordinated Oracle AIM Methodology team to develop templates for the user expectations and deliverables using project management for Oracle EBS Applications Modules

EPIC application testing experience using HP Quality Centre. EPIC applications tested are: Ambulatory, Affiliate Link, Cadence, HAR Advisors, HIMS, HSQ, Emergency Department, Inpatient, Interconnect, MyChart, Total Health Assessment, Kiosk, Anesthesia, Optime, Inpatient Medication, Inpatient Pharmacy, Inpatient Clinical documentation, Home Health, ADT, Hospice, Home Health.

Implemented, reviewed test scenarios, facilitated defect triage meetings and coordinated Change Review Board meetings

Led all phases of product development including release initiation, planning, execution of QA efforts

Identified opportunities for collaboration across departments

Develop quality assurance plans to monitor project results against specifications

Manage team to include hiring, developing, coaching and engaging employees

Tracked and monitored defects in HP Quality Center.

Provided timely and accurate reporting to all levels of management

Verified EPIC test scripts and managing defects within HP Quality Center

Implemented quality assurance strategies and streamlined existing strategies to optimize efficiency

Ensured HPU releases met the deadlines and quality and content goals based on plan metrics

Enhanced QA coverage by incorporating customer scenarios and prioritizing text scenarios

Managed travel expense budget

IBM, San Jose, CA, 05/2007-03/2008

Project Lead / QA MANAGER

Managed, trained and mentored an ODA team

Planned, coordinated and monitored project schedules, communicated schedule changes to team

Improved efficiency of development and QA lifecycles by prioritizing tasks

Involved in monitoring the data flow from using SQL queries and stored procedures to extract the data

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Professional Experience – Continued

Engaged in QA automation across the portfolio, reducing the QA execution cycle

Created/executed queries and authored SQL for test data management tools and processes

Managed defect’s triage meetings and used Test Management Tools to track/review testing progress

Identified, communicated and filed usability defects early in the QA cycle

Maintained records of defects filed for DSA 1.2 and 2.1, developed status reports for management

Developed text matrix to outline line items, feature owner, data completion and QU resources assigned

Utilized TTT database as repository for existing test cases and to document new ones

IBM, San Francisco, CA, 06/2001-05/2007

Quality Assurance Lead Engineer

Built effective and efficient test scenarios to achieve best possible quality while meeting deadlines

Validated product quality and reliability using well-structured test techniques and scenarios

Conducted Sanity Automation testing using Rational Robot

Conducted reviews to evaluate/enhance proposed functionality, development processes & QA strategies.

Collaborated with development and external teams to foster better cross-communication and enhance overall effectiveness of common strategies. Efficiently resolved ongoing customer issues and concerns

Informix, Oakland, CA, 02/2001-06/2001

Senior Software Quality Assurance Engineer

Increased work productivity by 15 percent through the implementation of time saving processes

Defined the test environment, including all test configurations, additional hardware and software requirements and tracking tools

Automated GUI related tests using Silk 5.0

Designed test cases for Java WorldServer running NT and Unix platforms with iPlanet 4.1/Apache Web Servers. Implemented and executed

performance, regression, functional, integration, end-to-end tests

Created text matrix to address functional and performance issues

Bridgestream (Acquired by ORACLE), Oakland, CA, 08/2000-02/2001

Senior Quality Assurance Analyst

Communicated test progress, test results, and other relevant information to project stakeholders and management. That resulted in increased productivity of 10-15% and substantial cost reduction.

Filed product defects in the Silk Radar bug tracking system

Tested a 3-tier ASP application, working with web developers, Java programmers and DBA’s to ensure application functionality

Worked with Perforce v.99.2.14783 to manage a complex multi code-line structure in a distributed environment

Analyzed Jrun log flies to determine the cause of Internal Server Errors

Installed and configured Jrun Server engine v.3.0 to run the Bridge Stream Application

Worked with Symantec Visual Café v.4.0 to integrate the code-line with development tools and analyze the JAVA code

Used Symantec PC Anywhere v.9.2.1 for remote troubleshooting, product support and easy access of

Office-based applications

Informix, Oakland, CA, 03/1999-08/2000

Quality Assurance Manager

Defined the test environment, including all test configurations, additional hardware and software requirements and tracking tools

Automated GUI related tests using Silk 5.0; Created text matrix to address functional / performance issues

Designed test cases for Java WorldServer running NT/Unix platform with iPlanet 4.1/Apache Web Servers

Aleksandr Parubets – Page 7

Microsoft, Cupertino, CA, 03/1997-03/1999

Software Quality Assurance Engineer

Drove software quality initiatives for MS Office 1997 and 2000 to successful conclusion.

Completed assigned tasks ahead of schedule by 10% at a lower than expected cost.

Executed acceptance, localization, configuration, regression and printing tests for MSPowerPoint97

Performed File Conversion testing from PowerPoint97, 4.0 and 3.0 versions

Tested new implementation of HTML format in Office2000

Worked on testing new VML proposal for saving Office2000 properties in HTML format

Performed Internal Sufficiency and Localization testing across Office applications

Tested interaction for Code Page Conversion from Unicode based application/component to non-Unicode

Education & Training

Bachelor of Science, Information Technology, University of Phoenix, San Francisco, CA 2003

Six Sigma Green Belt Certified, PM Study, 2012

Project Management Certification, UC Berkeley, 2011

ScrumMaster Certified, Scrum Alliance, 2011

Project Manager Fundamentals, IBM, 2009

DB2 Fundamentals, IBM, 2009

Agile Development, IBM, 2009

Advance Rational Robot, Rational Software, 2006

SilkTest Foundations, Segue Software, 2004

Testing with the 4Test Language, Segue Software, 2004

Structured Query Language, Informix Software, 2000

Relational Database Design, Informix Software, 2000

Technical Skills

Automation tools : SilkTest, IBM Rational Robot, QA Partner, Winrunner, Loadrunner, SilkPerformer, IBM

Rational Performance Tester, JUnit, TestNG, Test Director, QTP, HP Quality Center

Databases: MS Access/SQL Server; Informix 7.x, 9.x & IDS 2000, DB2 v8.x, 9.x, Redbrick, Oracle7 & 8i, MSRaid

4.1A, z/OS 390, ISeries 5.x, Silk Radar version 2.1, PTS, XPS, Sybase

Hardware: IBM Compatibles, Unix compatibles, Macintosh, T1, T3, Fax, Printer, Scanner

Platforms: Windows NT/XP/2000/Vista/7, AIX, HP-UX, Linux, Solaris, Eclipse, Unix, Mac 0SX, Mac OS 8.6, Mac

0S9, Sun OS, OS/2, DOS

Applications: MS Project, MS Excel, MS Access, MS PowerPoint, MS Word, MS Exchange, Epic/Hyperspace, MS

Visio, Visual Studio .Net, Crystal Reports, Query Analyzer, DreamWeaver, Lotus 1-2-3, FileMaker

Pro, Google Docs, Google Drive, Google Sheets, Google +. Google AdWords, Google Wallet,

MS SharePoint, Nexus, Jenkins, Remedy, Workday, Oracle E-Business Suite

Programing Languages: MS Test/Visual Test 4.0; PL/SQL, MySQL, DHML, HTML, Visual Basic, C, 4Test Language;

XML, ASP, PERL

Web Servers: Microsoft IIS 5.0, iPlanet 4.1, Apache/Tomcat 3.1.1, IBM WebSphere, Sun Java Web Servers

Language Skills

Fluent in English, Russian and Ukrainian

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