Customer Service Sales Representative

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

DONNA

DUMONT

**** ******* ****, ******, ** 32765 (H) 321-***-**** (C) 321-***-**** ************@*****.*** Adept individual with more than (9) years working as a Housekeeper for the same client. Determined and passionate with excellent dusting, vacuuming and mopping skills.

[Housekeeper] successful in completing all tasks in a timely manner. Results-oriented with exceptional communication and strong background in customer service.

[housekeeper] who pays close attention to details and enjoys keeping buildings and homes clean and tidy at all times. Completed training in hazardous chemicals. housekeeping bed making linen changes.

Cleaning make beds

conscientious

Highly dependable

Takes direction well

Mopping and sweeping

Problem solving

housekeeping bed making linen changes.

Cleaning make beds

conscientious

Highly dependable

Takes direction well

Mopping and sweeping

Problem solving

SEPTEMBER 2011-APRIL 2018

Housekeeper Acciona Facility Services Victoria, British Columbia Cleaned and changed bedspreads, blankets and mattresses. Changed bed linens and collected soiled linens for cleaning. Dusted picture frames and wall hangings with a cloth. Disinfected and mopped bathrooms to keep them sanitary and clean. Washed, cleaned and disinfected water coolers.

Cleaned walls, windows, shades and curtains.

Removed waste paper and other trash from the premises to designated area. EDUCATION

ADDITIONAL INFORMATION

Polished glass surfaces and windows.

Engaged positively with residents while cleaning their apartments and the common areas.

FEBRUARY 2009-OCTOBER 2011

Housekeeper Compass Group Canada Victoria, British Columbia Polished glass surfaces and windows.

Disinfected bathrooms and removed mold from shower stalls and bathtubs. Engaged positively with residents while cleaning their apartments and the common areas.

Disinfected and mopped bathrooms to keep them sanitary and clean. Accepted accountability for all assigned building keys, master keys and access cards. Washed, cleaned and disinfected water coolers.

Cleaned walls, windows, shades and curtains.

Collected trash and moved garbage cans from kitchen areas to pick-up stations. Changed bed linens and collected soiled linens for cleaning. Used chemicals and other cleaning equipment in a proper, safe and responsible manner. Swept and washed all hard surface floors.

Dusted picture frames and wall hangings with a cloth. Returned emptied garbage receptacles to their proper locations. Cleaned and changed bedspreads, blankets and mattresses. SEPTEMBER 2008-FEBRUARY 2009

Sales Area Representative (Furniture Dept) Staples Victoria BC Victoria, British Columbia Performed initial client assessment and analysis to begin research process. Responded to customer requests via telephone and email. Supported Chief Operating Officer with daily operational functions. Worked directly with [departments, clients, management] to achieve [result]. High School Diploma:

Cedar Hill Hight School Victoria BC

Managed and performed all specialized cleaning and organization of the Respitory Ward & Emergency Dept. at the Royal Jubilee Hospital.

Managed and performed all specialized cleaning and organization of the General surgery, Emergency, & Maternity Wards at the Victoria General Hospital. Sales Representative for the furniture Dept. at The Staples Office Supply Store in Victoria BC Canada.

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